HomeMy WebLinkAbout2014-03-17 Workshop Meeting Agenda and Reports.pdf
District of Maple Ridge
1. ADOPTION OF THE AGENDA
2. MINUTES –March 3, 2014
3. PRESENTATIONS AT THE REQUEST OF COUNCIL
3.1 Discussion with MLA Dalton and MLA Doug Bing
a. Blue Ribbon Panel on Crime Reduction
b. Provincial Mental Health Programs
c. Party Bus Regulations
d. BC Assessment Classification of Medicinal Marihuana Operations
e. City Designation
COUNCIL WORKSHOP AGENDA
March 17, 2014
9:00 a.m.
Blaney Room, 1st Floor, Municipal Hall
The purpose of the Council Workshop is to review and discuss policies and
other items of interest to Council. Although resolutions may be passed at
this meeting, the intent is to make a consensus decision to send an item to
Council for debate and vote or refer the item back to staff for more
information or clarification.
REMINDERS
March 17, 2014
Closed Council following Workshop
Committee of the Whole Meeting 1:00 p.m.
Note:
The March 18, 2014 Public Hearing has been cancelled
Council Workshop
March 17, 2014
Page 2 of 4
4. UNFINISHED AND NEW BUSINESS
4.1 Environmental Management Strategy
• Catherine Berris, Berris and Associates/Urban Systems
4.2 Compassionate Cities Update
Staff report dated March 17, 2014 recommending that Maple Ridge-Pitt
Meadows-Katzie Community Network conduct research and propose an
implementation strategy regarding the inclusion of a Compassionate Cities
Designation in the 2015 Business Plan.
4.3 Maple Ridge Leisure Centre Update
Staff report dated March 17, 2014 providing an update on the Maple Ridge
Leisure Centre.
For information only
No motion required
4.4 Cottonwood Landfill Closure Plan Update
Staff report dated March 17, 2014 providing information on the process to
prepare a formal closure pan for the Cottonwood landfill.
For information only
No motion required
5. CORRESPONDENCE
The following correspondence has been received and requires a response. Staff is
seeking direction from Council on each item. Options that Council may consider include:
a) Acknowledge receipt of correspondence and advise that no further action will be
taken.
b) Direct staff to prepare a report and recommendation regarding the subject matter.
c) Forward the correspondence to a regular Council meeting for further discussion.
d) Other.
Once direction is given the appropriate response will be sent.
5.1
6. BRIEFING ON OTHER ITEMS OF INTEREST/QUESTIONS FROM COUNCIL
Council Workshop
March 17, 2014
Page 3 of 4
7. MATTERS DEEMED EXPEDIENT
8. ADJOURNMENT
Checked by: ___________
Date: _________________
Council Workshop
March 17, 2014
Page 4 of 4
Rules for Holding a Closed Meeting
A part of a council meeting may be closed to the public if the subject matter being considered relates to one
or more of the following:
(a) personal information about an identifiable individual who holds or is being considered for a position as
an officer, employee or agent of the municipality or another position appointed by the municipality;
(b) personal information about an identifiable individual who is being considered for a municipal award or
honour, or who has offered to provide a gift to the municipality on condition of anonymity;
(c) labour relations or employee negotiations;
(d) the security of property of the municipality;
(e) the acquisition, disposition or expropriation of land or improvements, if the council considers that
disclosure might reasonably be expected to harm the interests of the municipality;
(f) law enforcement, if the council considers that disclosure might reasonably be expected to harm the
conduct of an investigation under or enforcement of an enactment;
(g) litigation or potential litigation affecting the municipality;
(h) an administrative tribunal hearing or potential administrative tribunal hearing affecting the municipality,
other than a hearing to be conducted by the council or a delegate of council
(i) the receiving of advice that is subject to solicitor-client privilege, including communications necessary for
that purpose;
(j) information that is prohibited or information that if it were presented in a document would be prohibited
from disclosure under section 21 of the Freedom of Information and Protection of Privacy Act;
(k) negotiations and related discussions respecting the proposed provision of a municipal service that are at
their preliminary stages and that, in the view of the council, could reasonably be expected to harm the
interests of the municipality if they were held in public;
(l) discussions with municipal officers and employees respecting municipal objectives, measures and
progress reports for the purposes of preparing an annual report under section 98 [annual municipal
report]
(m) a matter that, under another enactment, is such that the public may be excluded from the meeting;
(n) the consideration of whether a council meeting should be closed under a provision of this subsection of
subsection (2)
(o) the consideration of whether the authority under section 91 (other persons attending closed meetings)
should be exercised in relation to a council meeting.
(p) information relating to local government participation in provincial negotiations with First Nations, where
an agreement provides that the information is to be kept confidential.
District of Maple Ridge
COUNCIL WORKSHOP
March 3, 2014
The Minutes of the Municipal Council Workshop held on March 3, 2014 at
9:00 a.m. in the Blaney Room of the Municipal Hall, 11995 Haney Place, Maple
Ridge, British Columbia for the purpose of transacting regular Municipal business.
PRESENT
Elected Officials Appointed Staff
Mayor E. Daykin J. Rule, Chief Administrative Officer
Councillor C. Ashlie K. Swift, General Manager of Community Development,
Councillor C. Bell Parks and Recreation Services
Councillor J. Dueck P. Gill, General Manager Corporate and Financial Services
Councillor A. Hogarth F. Quinn, General Manager Public Works and Development
Councillor B. Masse Services
Councillor M. Morden C. Marlo, Manager of Legislative Services
A. Gaunt, Confidential Secretary
Other Staff as Required
S, Wheeler, Director of Community Services
S. Matthewson, Recreation Coordinator/Social Planning
D. Fleugel, Superintendent, Ridge Meadows RCMP
A. Dunlop, Constable, Ridge Meadows RCMP
C. Carter, Director of Planning
D. Hall, Planner II
J. Charlebois, Manager of Community Planning
L. Zosiak, Planner II
S. Cote-Rolvink, Manager of Inspection Services
C. Goddard, Manager of Development and Environmental
Services
T. Thompson, Manager of Financial Planning
C. Nolan, Manager of Accounting
F. Armstrong, Manager of Corporate Communication
Note: These Minutes are posted on the Municipal Web Site at www.mapleridge.ca
1.ADOPTION OF THE AGENDA
The agenda was adopted as circulated.
2.0
Council Workshop Minutes
March 3, 2014
Page 2 of 6
2. MINUTES
R/2014-097
Minutes It was moved and seconded
February 17, 2014
That the minutes of the Council Workshop Meeting of February
17, 2014 be adopted as circulated.
CARRIED
3. PRESENTATIONS AT THE REQUEST OF COUNCIL – Nil
4. UNFINISHED AND NEW BUSINESS
4.1 Enforcement of the Motor Vehicle Act Pertaining to Bicycle Use
Staff report dated March 3, 2014 recommending endorsement of
recommendations presented by the Maple Ridge Social Planning Advisory
Committee and the RCMP regarding cyclists in the downtown core.
The Recreation Coordinator reviewed the report.
Corporal Dunlop gave a PowerPoint presentation highlighting results of
information gathered by the 2013 Social Outreach Survey Community
Programs Unit. She advised on the methodology used to gather information
and outlined RCMP recommendations.
The Recreation Coordinator outlined concerns in the downtown core and
advised on recommendations by the Maple Ridge Social Planning Advisory
Committee addressing those concerns.
R/2014-098
Bicycle Use It was moved and seconded
Forward to Council
Meeting
That the staff report dated March 3, 2014 titled “Enforcement
of the Motor Vehicle Act Pertaining to Bicycle Use” be
forwarded to the March 11, 2014 Council Meeting.
CARRIED
Council Workshop Minutes
March 3, 2014
Page 3 of 6
4.2 Commercial/Industrial Review
Continuation of discussion from the January 20, 2014 Council Workshop
Meeting
The General Manager of Public Works and Development provided an update
on discussions held on the Commercial/Industrial Strategy.
D. Hall, Planner gave a PowerPoint presentation providing background on
work carried out on the Commercial/Industrial review and highlighting
feedback received to date.
The Director of Planning provided a summary of a proposed ‘quay’ type
development in the Port Haney area.
The Manager of Inspection Services spoke to flood protection levels on the
area of the river for the proposed quay and the requirements which need to
be met to allow for development.
The Director of Planning provided clarification on discussions with property
owners located in the Albion Industrial Park.
R/2014-099
Commercial/Industrial It was moved and seconded
Strategy
Forward to Committee
of the Whole
That staff be directed to bring the Commercial/Industrial
Strategy to a future Committee of the Whole meeting for
endorsement, and that an Implementation Plan be prepared
to accompany the Strategy.
CARRIED
Note: The meeting was recessed at 11:44 a.m. and reconvened at 3:00 p.m.
Councillor Dueck was not in attendance when the meeting reconvened.
4.3 Hammond Area Plan Scoping Report
Staff report dated March 3, 2014 recommending the endorsement of the
‘Consultation and Communication’ section of the report titled “Hammond Area
Plan Scoping Project”.
Council Workshop Minutes
March 3, 2014
Page 4 of 6
L. Zosiak, Planner reviewed the report. She gave a PowerPoint presentation
providing a background on the project and outlining the methods to be used
to encourage community engagement. She outlined the Hammond Area Plan
Process phases and defined each phase and the work to carried out during
that phase.
R/2014-100
Hammond Area Plan It was moved and seconded
Scoping Report
Forwarded
That the report dated March 3, 2014 titled “Hammond Area
Plan Scoping Report” be forwarded to the March 11, 2014
Council Meeting.
CARRIED
4.4 Zoning Bylaw Update
The Manager of Development and Environmental Services provided a verbal
update on current work being carried out on the Zoning Bylaw update. He
outlined concerns pertaining to the timeline for completion of the bylaw
review.
4.5 Gaming Revenue Policy
Staff report dated March 3, 2014 providing information on the Gaming
Revenue Policy
The Manager of Financial Planning reviewed the report.
The General Manager of Corporate and Financial Services provided
clarification on the use of gaming funding for infrastructure maintenance
funding.
4.6 Preliminary 2013 Year End Update (General Revenue Fund)
Staff report dated March 3, 2014 providing a preliminary update on 2013
results in the General Revenue Fund.
The Manager of Accounting gave a PowerPoint presentation providing an
update on the preliminary 2013 year end, focusing on general revenue
funding. She highlighted general revenue results to date, year end provisions
and outlined what is next in the process.
Council Workshop Minutes
March 3, 2014
Page 5 of 6
Note: Councillor Masse left the meeting at 3:47 p.m.
5.CORRESPONDENCE
5.1 Metro Vancouver – Former Albion Ferry Site – 23864 River Road, Maple
Ridge
Letter dated February 12, 2014 from Greg Moore, Chair, Metro Vancouver
Board advising that Metro Vancouver will not be participating in the
acquisition of the Albion Ferry Site.
Mayor Daykin provided an update on discussions held with Metro Vancouver
and the Chair of the Parks Committee pertaining to the former Albion Ferry
site and the District’s interest in the property.
5.2 Agricultural Advisory Committee – Letter in Support of the Agricultural Land
Commission
Correspondence dated March 3, 2014 from Candace Gordon, Chair, Maple
Ridge Agricultural Advisory Committee requesting that the committee’s
recommendation to support the Agricultural Land Commission and send a
letter to appropriate Ministries be accepted.
R/2014-101
Letter of Support
Agricultural Land It was moved and seconded
Commission
That Council accept the recommendation of the Agricultural
Advisory Committee, dated January 23, 2014 in support for the
Agricultural Land Commission and send a letter to the
appropriate Ministries.
CARRIED
6.BRIEFING ON OTHER ITEMS OF INTEREST/QUESTIONS FROM COUNCIL – Nil
7.MATTERS DEEMED EXPEDIENT – Nil
Council Workshop Minutes
March 3, 2014
Page 6 of 6
8.ADJOURNMENT – 4:17 p.m.
_______________________________
E. Daykin, Mayor
Certified Correct
___________________________________
C. Marlo, Corporate Officer
Page 1 of 4
District of Maple Ridge
TO: His Worship Mayor Ernie Daykin DATE: March 17, 2014
and Members of Council FILE NO: CDPR-0640-01
FROM: Chief Administrative Officer ATTN: Workshop
SUBJECT: COMPASSIONATE CITIES
EXECUTIVE SUMMARY:
At the request of Council, the Maple Ridge Social Planning Advisory Committee (SPAC) has been
researching the feasibility of becoming a Compassionate City. The International Campaign for
Compassionate Cities is a rapidly growing worldwide movement that recognizes that to become
sustainable, cities must find ways to deepen the quality and extent to which its citizens embrace
compassion in caring for their neighbours. The goal of the campaign is to assist cities in creating
communities that are safer, kinder, more just, and provide a better quality of life for their citizens.
The campaign recognizes the role that cities can play both through the adoption of an ethical lens in
governance policy, and by understanding that although compassion begins with individual citizens,
cities do have a role in effecting the change in culture of their community and, ultimately how people
engage with each other.
There are a number of benefits associated with becoming a Compassionate City. Creating policies
and procedures and embracing compassion as an abiding principle or value promotes sustainable
communities where citizens feel valued and supported to act through a lens of compassion. The
principles outlined in the charter are designed to promote better relationships between government
and citizens through sharing responsibility for the complex challenges that face all communities by
working together to tackle these challenges.
The Substance Misuse Prevention Committee of the Maple Ridge-Pitt Meadows-Katzie Community
Network (CN) has completed a project examining the notion of “Compassion within a Civil Society”
and has developed a number of recommendations related to pursuing the Compassionate Cities
designation. SPAC has reviewed the report and is recommending that a request is made of the CN to
conduct research and provide a recommendation to SPAC.
RECOMMENDATION:
That the Maple Ridge Social Planning Advisory Committee be directed to request that the Maple
Ridge-Pitt Meadows-Katzie Community Network conduct the research and propose an
implementation strategy for the Social Planning Advisory Committee’s consideration regarding the
inclusion of a Compassionate Cities Designation in the 2015 Business Plan.
4.2
Page 2 of 4
DISCUSSION:
a)Background Context:
The SPAC has been researching the concept of becoming a “Compassionate City”. Several
Canadian cities including London, Ontario, Parksville and Powell River in BC have signed the
Compassionate City Charter. The Charter for Compassion is facilitated by the Compassionate
Action Network International (CANI). CANI is a worldwide network whose goal is to advance the
Charter and the spirit and practice of the Golden Rule, "Do unto others as you would have them
do unto you." The work is done in diverse ways through various sectors of society -- businesses,
with cities and communities across the globe, within educational institutions and
organizations and with religious congregations and associations -- to create and establish
cultures of compassion locally and globally.
The sustainability of communities can be impacted through a focus on compassion. According to
Karen Armstrong, the founder of the Compassionate Cities movement, compassion has the
“power to produce the necessary shift in our communities to make our social fabric stronger and
more resilient.” The “Golden Rule”, at the heart of the compassion movement aptly applies to
the notion of sustainability which asks us to meet the needs of the current generation without
compromising those of the future. Compassionate sustainability requests that we treat others -
today and in the future – as we would like to be treated.
As SPAC reviewed the Compassionate Charter, it became apparent that although compassion
can be “defined”, the principle and practice of compassion are not necessarily commonly
understood. The CN Substance Misuse Prevention Committee - Harm Reduction Sub-Committee
worked to prepare a proposal for funding a project that would examine compassion within a civil
society. With funding from the District of Maple Ridge (District) this CN Committee has
completed a project, “Tuning into a Compassionate Community” designed to engage the
community in discovering the notion of compassion.
The project had four goal areas:
Goal #1: To foster a common understanding of compassion in a civil society that attends to
multiple District citizens’ perspectives including business, legal, social, health and
education.
Goal #2: To promote at least 50 actionable compassionate behaviors to District citizens
derived from local stories.
Goal #3: To identify at least 10 local champions to facilitate future District Compassion
Charter work as guided by the SPAC.
Goal #4: To build capacity for an evidence-informed design called “Most Significant Change”
for community development work.
Upon completion of the work, the Compassionate City project partners have made the following
recommendations:
1.That the District applies to become a candidate city and work towards the designation of a
Compassionate City as determined by CANI.
2.That further engagement is undertaken with the public and specific sectors beyond social
and healthcare to deepen understanding of compassion in a civil society and identity
champions and stories that can continue to build our community's capacity toward this
designation.
3.That the Mayor and Council participate in a workshop to explore the process and merits of
this designation.
Page 3 of 4
4. That further research be conducted into the costs and benefits of this designation with other
relevant cities and that this information inform our planning.
5. That work continues with the identified champions to continue to build the momentum
toward this designation and provide community stewardship during the process.
6. That demonstration of compassionate acts regularly be made public to provide a more
balanced perspective of this community and to build community cohesion for all citizens.
Additionally, the International Compassionate Cities Campaign has developed a guideline of
recommended steps in planning to become a Compassionate City. The Compassionate Cities
partners have completed a number of the steps during the research phase of the project,
however, once a city becomes a candidate city there are further steps required to become a full-
fledged Compassionate City including the requirement for the Mayor and Council to make a
proclamation affirming the Charter and declare support for a ten-year compassionate campaign.
Some of the benefits for affirming the Charter as outlined on the International Compassionate
Cities website include:
It sends the message to all of its citizens that challenges are not just the responsibility of
government, but of all of us and that we can work together to meet those challenges.
It tells visitors, “We welcome you and value your presence.”
And it sends a message to our children that we’re working together to leave them a better
world.
This can translate into tangible, measurable benefits for a city, region, or nation:
It encourages better relationships between a government and its citizens.
It can lower government operating costs by having citizens and citizen groups jump in to
provide educational, social service, conflict resolution, and other assistance.
Access to the Institute provides on-site and online educational programs that show
individuals and groups how to support their communities and governments.
Access to the Institute has a growing body of resources; for example, provides assistance
with grants and other funding for citizen group projects.
In British Columbia, there are currently three cities designated Compassionate Cities-
Nanaimo, Powell River and Parksvillle. A number of other Canadian cities have signed on as
candidate cities, including Surrey and Vancouver.
b) Desired Outcome:
The goal of the Compassionate Cities movement is the creation of more sustainable
communities that are safer, kinder, more just, and provides a better quality of life for their
citizens. That the District plays a role in effecting the change in culture of this community and,
ultimately how people engage with each other.
c) Strategic Alignment
The Compassionate Cities project aligns with safe and livable communities and helps promote
sustainability.
d) Citizen/Customer Implications:
The Compassionate City Charter would have positive benefits for citizens and customers as
policies and procedures would need to align with ideals expressed in the Compassionate Cities
Charter.
Page 4 of 4
e) Interdepartmental Implications:
If new policies were developed related to the Compassionate Cities designation this may have
implications for how municipal departments engage with citizens.
f) Business Plan/Financial Implications:
Recommendations from CN will be considered by SPAC during the 2015 Business Planning
process in preparation of the plan to be recommended for Council’s consideration. There is no
cost in terms of memberships or dues attributed to becoming a Compassionate City.
CONCLUSIONS:
The Community Network has provided a number of recommendations for SPAC to consider, including
the recommendation that the District of Maple Ridge pursue the Compassionate Cities designation.
SPAC has reviewed this report and is recommending that the Community Network be asked to
provide guidance on the structure and resources required to implement a Compassionate Cities
designation and that these be considered during the 2015 SPAC business planning process.
According to the International Compassionate Cities website, there are a number of benefits to
signing onto the Charter. It is clear that Maple Ridge has many citizens who practice compassion.
Becoming a Compassionate City would allow the District of Maple Ridge to further validate and
support these citizens to continue to practice compassion and promote sustainability.
“Original signed by Shawn Matthewson’
_______________________________________________
Prepared by: Shawn Matthewson, Social Planning Coordinator
“Original signed by Sue Wheeler’
_______________________________________________
Reviewed by: Sue Wheeler, Director of Community Services
“Original signed by Kelly Swift’
_______________________________________________
Approved by: Kelly Swift, General Manager,
Community Development, Parks and Recreation Services
“Original signed by Jim Rule’
_______________________________________________
Concurrence: J.L. (Jim) Rule
Chief Administrative Officer
Sm
Attachments:
Appendix A – Tuning Into a Compassionate Community
Appendix B – The Charter for Compassion
The Charter for Compassion
The principle of compassion lies at the heart of all religious, ethical and spiritual traditions,
calling us always to treat all others as we wish to be treated ourselves. Compassion impels us to work
tirelessly to alleviate the suffering of our fellow creatures, to dethrone ourselves from the centre of our
world and put another there, and to honour the inviolable sanctity of every single human being, treating
everybody, without exception, with absolute justice, equity and respect.
It is also necessary in both public and private life to refrain consistently and empathically from
inflicting pain. To act or speak violently out of spite, chauvinism, or self-interest, to impoverish, exploit or
deny basic rights to anybody, and to incite hatred by denigrating others—even our enemies—is a denial
of our common humanity. We acknowledge that we have failed to live compassionately and that some
have even increased the sum of human misery in the name of religion.
We therefore call upon all men and women to restore compassion to the centre of morality
and religion ~ to return to the ancient principle that any interpretation of scripture that breeds violence,
hatred or disdain is illegitimate ~ to ensure that youth are given accurate and respectful information about
other traditions, religions and cultures ~ to encourage a positive appreciation of cultural and religious
diversity ~ to cultivate an informed empathy with the suffering of all human beings—even those regarded
as enemies.
We urgently need to make compassion a clear, luminous and dynamic force in our polarized world.
Rooted in a principled determination to transcend selfishness, compassion can break down political,
dogmatic, ideological and religious boundaries. Born of our deep interdependence, compassion is
essential to human relationships and to a fulfilled humanity. It is the path to enlightenment, and
indispensable to the creation of a just economy and a peaceful global community.
1
Tuning into a Compassionate Community
Report to SPAC, February 27, 2014
The current project “Tuning into a Compassionate Community” explored the notion of compassion
among individuals living and working in the District of Maple Ridge (DMR), and has found that
community interest is adequate to pursue designation as a candidate city through the Compassionate
Action Network International (CANI).
Charter for Compassion
In 2009, Karen Armstrong changed the way the world views the concept of compassion in a civil society.
In her acclaimed TED Talk (Technology, Education, Design), Karen, a religious scholar, demonstrated how
all major religions and ethical beliefs have the ideal of compassion embedded as a core value. While
details vary, each of the world’s major faiths, including Christianity, Islam, Buddhism, Confucianism,
Judaism, and even agnosticism and atheism, support the Golden Rule: “Do unto others as you would
have them do unto you.”
Though universally considered a key aspect of morality, Karen also pointed out that current culture
often encourages a sense of individual over community benefit; it is this nurturing of egocentrism which
touches on our primal survival mechanisms, further alienating ourselves from the “other .” While this
may have been to human benefit historically, with the developing interconnectedness of the global
community we no longer have the luxury of considering ourselves in isolation. In a world where nations
have the technology and capacity to wage internationally devastating war, we must learn to work
cooperatively for survival. Thankfully the human brain has evolved and developed the capacity to use
reason and judgement to understand other perspectives and see the value of connectedness.
In 2008, Karen Armstrong won the TED Talk annual prize for a promising idea, including $100,000 to
further her vision. Karen pulled together a group of international religious leaders and created a
“Charter for Compassion” where individuals, groups and communities can commit to practicing acts of
compassion in their daily lives, from ordinary interactions to school curriculums and policy development.
Thousands of people from around the world contributed to the development of the Charter,
representing a variety of religious, cultural and language backgrounds. The final version was composed
in 2009 in Switzerland and reads as follows:
The principal of compassion lies at the heart of all religious, ethical and spiritual traditions,
calling us always to treat all others as we wish to be treated ourselves.
Compassion impels us to work tirelessly to alleviate the suffering of our fellow creatures, to
dethrone ourselves from the centre of our world and put another there, and to honour the
2
inviolable sanctity of every single human being, treating everybody, without exception, with
absolute justice, equity and respect.
It is also necessary in both public and private life to refrain consistently and empathetically
from inflicting pain. To act or speak violently out of spite, chauvinism or self -interest, to
impoverish, exploit or deny basic rights to anybody, and to incite hatred by denigrating
others – even our enemies – is a denial of our common humanity. We acknowledge that
we have failed to live compassionately and that some have even increased the sum of
human misery in the name of religion.
We therefore call upon all men and women
to restore compassion to the centre of morality and religion;
to return to the ancient principle that any interpretation of scripture that breeds
violence, hatred or disdain is illegitimate;
to ensure that youth are given accurate and respectful information about other
traditions, religions and cultures;
to encourage a positive appreciation of cultural and religious diversity;
to cultivate an informed empathy with the suffering of all human beings – even
those regarded as enemies
We urgently need to make compassion a clear, luminous and dynamic force in our polarized
world. Rooted in a principled determination to transcend selfishness, compassion can
break down political, dogmatic, ideological and religious boundaries. Born of our deep
interdependence, compassion is essential to human relationships and to a fulfilled
humanity. It is the path to enlightenment, and indispensable to the creation of a just
economy and a peaceful global community. CANI, 2009
To date 28 municipalities worldwide have committed
to putting compassion into practical action as
designated “Compassionate Cities” under the
Compassionate Action Network International’s (CANI) Charter, with over 180 more currently
candidates for designation.
Tuning into a Compassionate Community
The DMR Social Planning Advisory Committee (SPAC) had been researching the notion of becoming an
internationally designated “Compassionate City,” as facilitated by CANI. Several Canadian cities
including London, Ontario, and Parksville and Powell River, British Columbia, have already signed the
Compassionate City Charter. The work is done in diverse ways through various sectors of society – with
businesses, cities and communities, educational institutions, organizations and religious congregations
and associations – to create and establish cultures of compassion locally and globally.
3
As SPAC reviewed the Compassionate City Charter, it became apparent that although compassion can be
“defined,” the principle and practice of compassion are not necessarily commonly understood. The
Harm Reduction Sub Committee of the Substance Misuse Prevention Committee has also been
examining the notion of dignity and anti -stigma in our society. The convergence of dignity and
compassion seemed fitting. As such, the Harm Reduction Sub-Committee through the Asante Centre
applied for funding to examine the idea of “Compassion within a Civil Society .” DMR funded the
“Tuning into a Compassionate Community” project, hosted by the Asante Centre and in partnership with
the Fraser Health Authority, to engage the community to explore the notion of compassion.
A consultant has been hired to work towards the completion of four goals. After this research is
completed, SPAC will return to Council with a recommendation regarding the possibility of becoming
a designated Compassionate City.
Project Goals
The Tuning into a Compassionate Community project has four goal areas:
1. To foster a common understanding of compassion in a civil society that attends to multiple DMR
citizens’ perspectives including business, legal, social, health and education.
2. To promote at least 50 actionable compassionate behaviours to District citizens derived from
local stories.
3. To identify at least 10 local champions to facilitate future District Compassion Charter work as
guided by SPAC.
4. To build capacity for an evidence-informed design called “Most Significant Change” for
community development work.
Project Activities
The project incorporated a variety of activities to develop and deepen dialogue around the concept of
compassion in a civil society as it relates to DMR members, including :
1. Individual interviews with individuals working and/or living in the DMR;
2. Focus groups of individuals working and/or living in the DMR;
3. A social media campaign with presence on Facebook and Twitter platforms;
4. Co-facilitation of a Simon Fraser University (SFU) “Philosopher’s Café” to examine compassion;
5. Development of a video project visualizing a local story of compassion; and
6. Hosting of a working group for identified local Champions.
To achieve the four project goals, the Asante Centre contracted with Paul Gordon, a social service
provider and citizen of Maple Ridge, to carry out a series of discussions with individuals who live and/or
work in the District. It was noted through early into this process that compassion is a complex term;
while everyone is familiar with the word, it takes time and consideration to identify how it is learned,
practiced and valued. To help engage participants and deepen the dialogue, Paul worked with the
partners to identify participants in the community and began hosting personal interviews. Questioning
included items such as:
4
1.What does compassion mean to you?
2.How do you know that someone is showing you
compassion?
3.Have you experienced compassion in your life?
4.Do you have experience in practicing compassion?
5.Who has inspired you to be compassionate?
Postcard invitations were created and distributed, branding the
project and inviting community members to “join the
conversation” via email, interview, telephone or social media via
the project’s Facebook and Twitter accounts. In total 40 personal
interviews were completed, representing 41 individuals, 32
female and 9 male, youth, seniors, community residents and
employees from across sectors. Participants were engaged via
community events such as the Farmer’s Market and the Christmas Parade, as well as personalized
invitation to ensure representation from across age groups and sectors such as not-for-profit, municipal,
education, healthcare, business and justice.
As engagement in the project grew, Paul began to facilitate focus groups, some hosted and others
independently held by previous interviewees. In total 12 focus groups were held with 78 people,
representing the Royal Canadian Mounted Police (RCMP), Greg Moore Youth Centre, Alouette Home
Start, Traditional Kitchen, Iron Horse Youth Safe House, The Caring Place, Farmer’s Market, Petals,
Seniors Helping Seniors, and Christmas Haven. In the first week of February, project partners also co-
facilitated a Simon Fraser University “Philosopher’s Café.” The event hosted 31 participants from a wide
array of backgrounds to further deepen the dialogue around compassion.
Simultaneous with the Tuning into a Compassionate Community project, Maple Ridge Pitt Meadows
Parks and Leisure Services facilitated a corresponding initiative to record and visualize a local story of
compassion. The completed video tells the story of Glen, a young man who once attended
programming for youth in Maple Ridge. When Glen was killed in a police event in the Interior, the news
portrayed him as one-dimensional in respect to his crime. Tony Cotroneo, a youth worker at the time,
remembered other aspects of Glen, including his history of risk and his positive interactions with staff
and other program participants. In an effort to create understanding of the young man and his multiple
dimensions, Tony submitted a response to the news which garnered much attention provincially. No
longer were there black and white portrayals of “offender” and “victim,” but a more honest
representation of the complexities of humanity.
The story of Glen has been told for over a decade during training sessions for youth staff, and has
transformed the culture of Youth Services. The organization has provided consistent opportunities to
reflect on the story and to challenge staff to think about compassion in a civil society. The power of
stories and the subsequent opportunity to reflect upon them is essential to organizational change. The
video can be viewed online at www.youtube.com/watch?v=9_FII6L2mxQ.
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On February 18th, 2014, project partners facilitated a working group of identified Champions. The group
sought to deepen the dialogue of compassion in a civil society in general, as well as how it specifically
relates to the possibility of the DMR pursuing designation as a Compassionate City. Themes and findings
from all aspects of dialogue are captured in the following sections.
#1: Foster a Common Understanding of Compassion in a Civil Society
The current project confirmed that while compassion is a familiar concept, interpretations and
definitions vary widely dependent on personal exposure and experience. While respondents touched
on a plethora of aspects of compassion, some common themes emerged.
Meanings of Compassion
The Golden Rule: Compassion was
seen to centre on the Golden Rule “Do unto
others as you would have them do unto you.”
Alleviate Suffering: Compassion was
frequently defined as empathy for another
person’s suffering, and a strong desire to
alleviate that suffering.
Emotion versus Action: Dialogue arose
surrounding whether compassion was seen as
a feeling, or if it was considered more valid if
accompanied by action. Others concluded
that there must be at least the desire for
action, though this may not be feasible in all
situations.
State of Being: Many respondents
understood compassion less as an individual
act, and more so as a lifestyle or state of being where it became regular practice in all daily
interactions.
Understanding: A commitment to understanding another person’s situation was considered a core
component of compassion; trying to relate to their situation, as well as the personal histories that
may have led to the need for compassion.
Kindness without Return: Other core aspects of compassion noted included acts of kindness, big or
small, that showed you cared about a person and had no expectation of reciprocity.
Critical to Society: Compassion was considered to be a value critical to society, including to the
success of leaders and the overall community.
Not Limited to Religion: Participants noted that while Karen Armstrong structures the concept of
compassion on a religious frame, common understanding broadens the context to a core value of
humanity. At its centre, compassion recognizes, often through small acts such as making eye
contact, smiling, acknowledging, that we are all human and deserve dignity, respect, and a sense of
belonging.
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Contagious: It was noted at all stages of the project that acts of compassion inspire additional acts.
The value of compassion was seen as intrinsic, where not only the intended recipient of the act
benefits, but also the person committing it.
Circumstances or People which Invite Compassion
In dialogue around compassion, many respondents initially took a traditional view of the concept and
focused on the “suffering” of individuals who live in poverty, are without homes, are significantly ill,
grieving, or have mental health or addictions concerns. As conversations deepened, the definition of
compassion broadened to include a much wider group, even the general population.
Specifically identified groups or themes included:
Socioeconomic Groups: Respondents noted that while compassion is quickly thought of in the
context of those who are financially needy, compassion should not be seen as limited in this way.
Anyone who is in pain or grieving, isolated or lonely, living with a disability, physically limited such as
by age or health, overwhelmed by responsibilities, etcetera, requires compassion and understanding
for the situation they are currently facing.
Groups Demonstrating Compassion: Oftentimes compassion is seen as the giving of a person in a
superior position to a person in need. This assumption was challenged by respondents, including
comments that groups often seen as “in need,” such as individuals living in poverty or experiencing
trauma, can demonstrate the most significant acts of kindness through the ability to relate to
another’s needs.
Offenders/Perpetrators: While compassion was considered more readily for individuals in victim and
witness roles, several respondents also stated the need for compassion for offenders or
perpetrators. For example, as one respondent noted, zero tolerance for bullying respects the rights
of the bullied but fails to take into account the need for understanding for the bully, including the
modeling of compassion required for a positive change in behaviour.
Compassion is not Seasonal: It was noted that compassionate acts are often encouraged throughout
the Christmas season, including food and toy drives, community events and more. Respondents
reflected on the importance of carrying the commitment throughout the rest of the year.
The Value of Compassion
Respondents were able to articulately and beautifully express the intrinsic value of demonstrating
compassion. Descriptions included:
“It makes me feel loved and cared about and important. It makes me feel like I’m not alone and that
I matter.”
“I don't feel so alone with my anguish or pain. It gives me hope.”
“Life isn’t just about you; it’s about what you give to other people. It’s about that one person who
needed you to be exactly who you are at that moment, who waited hours/days/weeks/years to
have someone show them that they are worth something.”
“I think it creates a sense of a closer-knit community, a safer environment.”
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“If everyone helped a little, what a difference it would make.”
“A community should take care of everyone in it, they are its responsibility.”
“Accepting people for the way they are, not the way you would want them to be.”
“Just any time somebody goes out of their way a little bit to show a kindness that they are not
required to show but it makes my day better and a little friendlier.”
“Makes an unbearable situation bearable.”
“Allows us to give back.”
“Helps you appreciate what you have.”
“Makes you a better person.”
“That emotional paycheque is really important to me. And I like to surround myself with people th at
have the same kind of values.”
“And I think seeing other people show compassion, or just being nice, really appeals to that innate
goodness that people are born with. I don't think it goes away.”
“I think that's why people are compassionate, because it's like intrinsically rewarding, r ight. Like, the
more you give, as much as it can sometimes be draining, it is so… it just fills you up.”
“Well, there's that saying ‘What goes around comes around.’ Well, if you're trying to help someone
out, later down the road, they might be able to help you out too.”
Compassion Mentors
When asked who inspired them to be compassionate, participants generally responded in one of two
ways: some named lifelong influences who consistently demonstrated compassion in their daily lives,
and others were able to identify a specific occasion or event that deeply impacted them.
Influences named most commonly included close family members, including mothers, fathers, spouses,
grandparents, siblings, children and grandchildren. Other relatives and close friends were also noted to
a lesser degree. Several respondents referred to their spiritual or religious beliefs, as well as world
leaders such as Mother Theresa, Nelson Mandela and well-known musicians.
Many respondents also commented on being inspired to be compassionate by observing the needs and
resilience of individuals in challenging circumstances, such as a person in poverty, overcoming obstacles,
or living with disabilities, while others pointed to human service providers, teachers and mentors as
major influences. The concept of compassion being contagious was again noted, as many were inspired
by witnessing other compassionate acts by community members.
Barriers to compassion
While project respondents were united in their view of compassion as a critical value of a successful
community, they were also able to identify common barriers to exhibiting compassion in all situations.
Many reflected on internal as well as external resources, including:
Potential risk to personal safety or belongings;
Being able to relate to the other person or situation;
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Personal stress, such as feeling fatigued, rushed, or upset;
Feeling a sense of ownership of the situation and an ability to make positive change;
Selfishness or egocentrism as a barrier to understanding other perspectives;
Financial limitations;
Showing compassion to someone who does not show compassion in return, nor appreciation;
Accepting a compassionate act may be seen as a sign of weakness;
Potentially viewed as misuse of resources;
Feeling as though you’re putting a stranger’s needs ahead of your family’s or your own;
Being in the midst of personal struggle or suffering;
Fear of unintended negative consequences; and
Lack of invitation to perform a compassionate act.
#2: Actionable Compassionate Behaviours
While project participants identified nearly 300 actionable compassionate behaviours throughout the
interview processes, the list was reviewed and condensed as following according to common themes
and statements.
1. Smile at someone
2. Respect to elders
3. Give blood
4. Give someone a ride
home
5. Send a handwritten
note
6. Help change a flat
tire
7. Let someone merge
in traffic
8. Spend time
9. Give a sincere
compliment
10. Attend a community
event
11. Say hello
12. Buy coffee for
someone
13. Make eye contact
14. Cook together
15. Offer shelter
16. Send flowers
17. Show genuine
interest
18. Surprise someone
with a treat
19. Buy local
20. Listen
21. Volunteer
22. Be present
23. Teach
24. Hold the door
25. Hug someone
26. Tell someone you
believe in them
27. Commit an
anonymous act of
kindness
28. Help someone find a
job
29. Show gratitude
30. Support coworkers
31. Welcome a
newcomer
32. Donate
33. Be nonjudgmental
34. Advocate for
individuals with
disabilities
35. Speak respectfully
36. Acknowledge grief
37. Use people’s names
38. Stand up for
someone
39. Run a bottle drive
40. Carry bags for
someone
41. Practice patience
42. Take a dog for a walk
43. Include someone
44. Bring someone a
meal
45. Be good company
46. Show humility
47. Call just to check in
48. Lead by example
49. Help jumpstart a car
50. Create solutions
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Goal #3: Identifying Local Champions
Throughout the course of the project, it was noted that compassion is a complex term and requires time
to consider the meaning and practice of it on a deeper level. While over 160 members of DMR were
directly engaged with the project, several were identified as particularly committed to the topic of
compassion in a civil society and steps that Maple Ridge may pursue in order to become a candidate
city. The identified local Champions, as listed below, represent a cross-section of sectors and have each
articulated interest in actively participating in next steps as determined by the District.
1.Cheryl Ashlie, Maple Ridge Council, prior Chair of the Substance Misuse Prevention
Committee
2.Corisa Bell, Maple Ridge Council
3.Ineke Boekhorst, Business Improvement Association
4.Ernie Daykin, Mayor of Maple Ridge
5.Stephanie Ediger, Alouette Home Start Society
6.Dave Fleugel, Royal Canadian Mounted Police (RCMP)
7.Bob Foster, Seniors Helping Seniors
8.Candace Gordon, Golden Ears FEAST
9.Steven Lamothe, Ministry of Social Development and Social Innovation
10.Meghan MacMillan, Parks and Leisure Services
11.Mike Murray, School District #42
12.Darrell Pilgrim, The Caring Place
13.Tara Pozsonyi, Iron Horse Youth Safe House
Please note that the project partners, Shawn Mathewson, Marika Sandrelli, Allison Pooley and Paul
Gordon, as well as other project participants, have also expressed the desire to engage in any future
steps the District decides to pursue in order to become a candidate city.
#4: Most Significant Change
Project respondents expressed a belief that all people are born with a natural inclination towards
compassion, though this may present as different capacities depending on how well the tendency
towards compassion was nurtured. While developing compassion as a state of being may take time and
practice, including being embedded in policy and witnessed daily before becoming habit, for other
individuals a “passion for compassion” may develop in an instant.
Stories of unique acts of compassion can be the most powerful change-makers. The examples of ways
respondents witnessed, experienced and performed acts of compassion were equally moving and
varied. While there were too many expressed to list in entirety, some examples include:
I was in… tertiary palliative hospice with my husband and I was coming down
the elevator, and a woman got on the elevator on the same floor as me, so you know if
they're coming off that floor, you're losing someone. She was an East Indian woman. She
was dressed in full sari. She was absolutely gorgeous. I had my little puppy in my arms. I just
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had tears streaming down my face. She looked at me [and asked] if I was okay, and I said
no. She wrapped her arms around me and she held me for that whole elevator ride. When I
got off the elevator, she just said, "God bless," and I went, "Thank you." She changed my
life that day. I had never had a stranger do anything for me. And all she did was give me a
hug. It was amazing. And now I don't… I give everybody hugs now. I literally hug everybody I
meet, I see, because of what that woman did for me… Because she was going through the
same thing I was, but she took a moment out of her pain to see mine and try and help it.
…The merchant's group… want to serve Maple Ridge residents as good as they
can, service it ourselves, bending over backwards to provide fantastic customer service to
keep our residents in Maple Ridge. From a perspective of a customer, we're trying to tell
the customer that if you buy local at that store, where you went two weeks ago to ask for a
donation for your sports group, that store may still be around if you support that store, by
going and get the stuff that you need for your daily lives, instead of running to Walmart,
right. So that's a form of compassion for your own community… I always say, I can do 98%
of my shopping in Maple Ridge, and if we could instil in people that live here to do that
same, we would have a flourishing community business going on… It's certainly been said
many times by the businesses. The homeless people are not a problem… There is no place
to go for these people. There's no help. How can we deal with this problem?… A lot of the
businesses have a lot of compassion for the homeless people. There is some homeless
people that make a point of cleaning an alleyway. We have a group of three here that
cleans the alleyway on a regular basis. The businesses go out, give them coffee. "Thank you
very much. Why are you doing this?" "Because we live here too." A lot of compassion,
absolutely.
Well, my husband, he suffers from chronic major depression and he was suicidal
recently, and I had six family members come over sort of like an intervention one night. And
I think it really improved his outlook that night and the days following, but I found that
people gave him supportive remarks like "We know what you're going through and we feel
sorry for you," and I think it would have been also beneficial for some people to ask him to
explain his feelings about how he was feeling about it. I found that most of the people in
the room talked about the compassion they had for him but nobody really asked him for his
thoughts… I'd say the most important lesson that I've learned with him is don't be too
afraid to hear the dark feelings they express, because I find a lot of times people say… like
when you're going through other things maybe not as serious, people say things like "Don't
worry. I've been there," and "I've felt like you at one time, but I got through it. So will you,"
or things like "You must feel terrible. I've been in your situation. It's horrible, isn't it? And I
know you want to give up. Those are all normal feelings. There's hope. You'll feel better."
But I found with my husband, because the suicide thoughts that he's got going on, people
tend to avoid empathy lines, like "Oh, I can relate. I want to kill myself too," or, you know, "I
probably wouldn't be able to go on either. I wouldn't be able to cope with something like
that." So I notice like with my family and friends that talk to him and even myself for the
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first couple years, I avoided those kind of empathy statements because I thought that that
would encourage him to take his life. But I think that's important when you're giving
compassion, is to… even if it's serious, to even acknowledge those higher-level empathy
statements, like "You know, I would kill myself too." Like there's no harm in saying that I've
found. It doesn't encourage him to go kill himself, but I think he feels better that he's not
alone with those weird thoughts in his head, like "Why am I thinking those things?"
…My oldest brother… he was, like, the biggest, toughest looking guy you ever
met in your whole life, but he had the biggest heart… we had a little guy, because my mom
had taken this family in and we were helping this single mom care for her son, and she was
struggling, and so he would come and live with us when she couldn't take care of him. And
he was staying with us this one summer, and he went over to the park, and he came back
and he was all dirty and in a fight and he was crying and everything… and he must have
been seven or eight or something… He came back and he was crying, and my brother said,
"What's the matter?" And he said, "Those boys in the park, they say I'm too short. I'm
short." Or something like that, I can't remember the exact words. And my brother said to
him, "Oh, well, let's take a look here. Stand up. Walk over there. Turn around." And he
goes, "No, no, no." He said, "I think you're just about the right height for you." And, you
know, that kid today, he named his son after my brother. And I'm sure that was just one
thing my brother did for him, but it was just to really understand and take it… it was, to me,
an incredible moment to see that happen and see that a person could do that for someone.
And that's what I really try to talk to my staff about…; they have this opportunity… and in
that moment they could change someone's life.
When I was at Extra Foods a few weeks ago, an elderly woman was having a lot
of trouble with her PIN code on her debit card. She had tried several times to complete her
transaction, with no luck. The cashier took out her own debit card and said, "Let me try this
one." The cashier pushed the buttons and said, "Yup, it went through just fine, this one's on
me my dear." I thought it was so nice to see her help the obviously flustered customer who
had no other form of payment. When I complimented her on her actions, I asked if she
could somehow recoup the funds from her manager. "It was only $12. No big deal!"
Recommended Future Directions
“Tuning into a Compassionate Community” project partners recommend that:
1.The DMR applies to become a candidate city and works towards the designation of a Compassionate
City as determined by the Compassionate Action Network International (CANI).
2.Further engagement is undertaken with the public and specific sectors beyond social and healthcare
to deepen understanding of compassion in a civil society and identity champions and stories that
can continue to build our community's capacity toward this designation.
3.Mayor and Council participate in a workshop to explore the process and merits of this designation.
13
4. Further research into the costs and benefits of this designation with other relevant cities to inform
our planning.
5. This project continues to work with identified champions to continue to build the momentum
toward this designation and provide community stewardship during the process.
6. Demonstrations of compassionate acts regularly be made public to provide a more balanced
perspective of this community and to build community cohesion for all citizens.
Reasons for Recommended Application for Designation
Celebrates Existing Activities: Throughout the project it was evident how many acts of compassion
are already being displayed throughout the District, including by individual champions, service
providers, charity events, philanthropic groups, community organizations and more. Designation
would acknowledge existing community strengths, such as high rates of volunteerism, and
encourage even deeper and more prevalent acts of compassion.
Community Development: It is well acknowledged that community building events such as the
annual Caribbean Festival engage members of various backgrounds, develop interconnectedness,
contribute to local business, and attract new residents and business/service ventures. The process
of first becoming a candidate city and then a designated Compassionate City would similarly draw
the community together towards a common, positive goal and instill a sense of civic pride.
Size of Position of DMR: Maple Ridge holds a unique position in that it is large enough to access the
resources required to create a community development plan for designation, yet still operates as a
small, close-knit community. The DMR is recognized as a collaborative municipality, with an existing
infrastructure of connectedness. Additionally, it is at a period of critical growth. Research and
experience demonstrate that smaller communities such as Maple Ridge which are in close proximity
to larger centres can be at high risk of negative societal repercussions. To embed compassion as a
key value of the DMR at this juncture may be critical to maintaining the health and success of the
community in future development initiatives.
Sense of Community: Project respondents clearly articulated the desire to be part of a caring
community, where compassion was viewed as an integral component. Phrases used included the
potential to care for the community as a whole; creation of a positive, accepting environment; the
promise of what we can achieve together; promotion of civic pride; fostering the desire to
contribute; construction of a compassionate culture; nurturing of an open and connected
community; and the installation of the abstract concept of compassion into the practical and
realistic applications of everyday life.
Promotes Sustainability: Respondents reported that their inclinations to be compassionate were
nurtured and modeled by those close to them, as well as inspired by witnessing acts of compassion
in the community. To engage families and individual members in practicing compassion as a core
value promises intergenerational benefits as newcomers and children observe and learn to use the
lens of compassion to inform all decisions and interactions.
Culture Change: It must be recognized that although individual efforts are very important, the only
way to create significant culture change is to have governments, service providers, healthcare,
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religious, private and business sectors working together. A compassionate city is one that
recognizes compassion as an ethical imperative in its policy decisions, and deepens the quality and
extent to which the citizens can embrace compassion in caring for their own neighbors.
Recognizes Interconnectedness: The spider web of compassion shows that everyone who
demonstrates compassion also reciprocally benefits; each one inspires the next until the whole
community is positively affected. As one respondent commented: "So you just sent for a donation
to the bakery, do you usually buy your bread there?’ They look at me and they say, ‘Well, no. I
usually buy it at Safeway.’ ‘But so really, why are you going there to ask for a donation?’ And people
don't get it, but if you say it that way, all of a sudden the wheels are turning. ‘Oh, darn it, I never
really thought about that." If members support the community, the community will support them.
Prevention: “Well, again, it comes back to that whole bit around everybody wants those
measurable, you know, value for your dollars spent. We'll never be able to actually show a dollar
saved, because… you're virtually setting up an environment that we might prevent things. So how
can we prove that this actually prevented something else from happening? But because I have a
strong belief in that, that when you make a stronger foundation of the right things in place for the
best outcomes to occur through preventing-type strategies, you are saving those dollars. So can I,
through Council, say, ‘Okay, on this line item, I guarantee you through the compassion work we're
going to save $10,000 a day, in all the other stuff, the police, the health care,’ I can't do that. But do
I believe it's going to get us there? Absolutely I believe.”
“Compassion: Kindness. Acceptance. Tolerance. Understanding. Call it what you
will… It simply derives from finding the beauty, the value and the meaning in the
world around us. It is understanding that we are all connected and entwined in
such an intricate way that our thoughts and feelings and interactions with one
another affect the universe in ways sometimes far beyond our comprehension. The
notion that we are all somehow “connected” would suggest then that we must do our
part to nurture compassion in the relationships we have with ourselves and our
families, our friends and our foes, our communities and our countries and so on.
We must nurture the idea that we all belong and that we all matter. Compassion
may come right from the cuff. Other times you may have to dig a little deeper for
it; even conspire to be compassionate. But know that once you put it out there,
compassion floats. It is forever in the universe, landing gently from time to time,
and changing lives.” Project Participant
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District of Maple Ridge
TO: His Worship Mayor Ernie Daykin MEETING DATE: March 17, 2014
and Members of Council FILE NO: 0640-30-01
FROM: Chief Administrative Officer MEETING: Workshop
SUBJECT: MAPLE RIDGE LEISURE CENTRE UPDATE
EXECUTIVE SUMMARY:
As an information item, an update on the Maple Ridge Leisure Centre was presented to the Maple
Ridge and Pitt Meadows Parks & Leisure Services Commission (Commission) at their meeting of
March 13, 2014. A copy of the Commission report is attached for Council’s information.
RECOMMENDATION:
No resolution required.
‘Original signed by Kelly Swift’
_______________________________________________
Approved by: Kelly Swift, General Manager,
Community Development, Parks & Recreation Services
‘Original signed by Jim Rule’
_______________________________________________
Concurrence: J.L. (Jim) Rule
Chief Administrative Officer
:ks
4.3
SUBJECT: MAPLE RIDGE LEISURE CENTRE UPDATE
EXECUTIVE SUMMARY:
For over 30 years, the Maple Ridge Leisure Centre (MRLC) has been a community gathering place for
new and long-time members of our community. The Centre offers a non-intimidating atmosphere
where children can participate in gym activities, swimming programs, arts and crafts with mom and
dad or spend time in our supervised Play Room while parents access other services such as; the
fitness centre, aquatics area or a spin class. Facility programs help strengthen families, build
healthy communities, improve the quality of life for our residents, provide opportunities for the
healthy development of children and youth and grow future leaders in our community.
RECOMMENDATION:
No Recommendation required
DISCUSSION:
a) Background Context:
Recreation facilities such as the MRLC are the heart of a community, where people gather, where
new relationships and connections are formed and where many residents, at an early age, have
their first introduction to active play and sport. That introduction can foster a deeper connection
with their community as they continue participating in a variety of health and wellness activities
throughout their lifetime.
At the core of recreation services, is the guiding principle of providing affordable and accessible
services and programs to all community residents regardless of socio-economic status, culture or
physical ability. By providing affordable options for residents who may not otherwise have the
opportunity to participate, not only does quality of life improve but so does social cohesion and
the building of an inclusive community. Community recreation provides the avenue for healthy
and active lifestyles by engaging all residents and provides further assistance to encourage
participation of hard to reach populations for greater social well-being.
The MRLC will be celebrating its 33 birthday this year and staff continue to be cognizant of the
need to keep our community treasure refreshed and relevant for our present and future
customers. The majority of cardiovascular fitness equipment at the MRLC has been replaced
over the past two years, with a number of pieces specifically designed for people with physical
challenges. Staff utilizes customer feedback, industry and municipal trends to support the
decision making of new equipment purchases for the MRLC.
Services at the MRLC will be complimented by the newly renovated Pitt Meadows Family
Recreation Centre (re-opening this March) and a number of neighbourhood community facilities
including South Bonson Community Centre, and the Whonnock Lake Centre, bringing fitness and
social opportunities into neighbourhoods; members enjoy the benefits of accessing Parks and
Leisure Programs in all our facilities. BC Recreation and Parks Association (BCRPA) instructor led
Maple Ridge and Pitt Meadows
Parks & Leisure Services Commission Report
REGULAR MEETING
March 13, 2014
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group fitness classes are also available to supplement fitness room routines; 17 land classes, 14
spin classes and 16 water classes are available each week, all included in the drop-in or
membership fee.
With an increasing number of private health and fitness facilities opening in our community, staff
is aware that residents have numerous choices of where to spend their time and dollars on
recreation for themselves and their families. Privately run health and fitness facilities have a
place in our community and can complement the myriad of programs and services offered by
municipally run leisure and recreation facilities.
Private fitness clubs can range from big-box weight room facilities to trend based or niche market
clubs such as yoga and pilates studios with different target markets for both. Private fitness
clubs may also provide specialized intermediate and advanced level services and programs for
users either of a higher fitness level, or looking for a specialized type of exercise or wellness
experience, often at additional cost to the user. These options are likely best filled by private
business that can cater to a more defined or narrow demographic whereas public recreation
fitness facilities aim to provide many experiences to a broad range of ages, abilities and
interests.
Staff spoke with other municipalities that have experienced new fitness operations opening close
to their community facility, to better understand the potential impacts to the MRLC. Staff want to
assure Commission that we continually evaluate our service delivery. Staff recently reviewed this
by focusing on three main areas: product market focus, core activities and value proposition; this
information is used to develop and adjust both short term and long term strategies to retain our
current customer base and attract new customers.
Core Activities
MRLC is an all-amenities facility with three swimming pools, hot tub, sauna, steam room, fitness
centre, gymnasium, group land and water fitness classes and a variety of partnership programs.
The revenue stream for MRLC comes from a number of sources including:
• Drop-in admissions
• Membership sales (monthly and annual passes, multi-visit passes)
• Swimming lessons
• Facility rentals
• Lease agreements
• Registered programs
Revenue expectations for the MRLC are set at approximately $865,000 in admission and
membership revenue per year; equating to approximately 50% of the facilities revenue
expectations.
Value Proposition
The MRLC is the only facility of its kind in Maple Ridge and Pitt Meadows. As a result, our ability
to attract and keep customers focuses on a number of differentiating features including:
• Aquatic facility
• Steam room, sauna, hot tub
• Family friendly activities for all ages
• Over 45 certified instructor-led group fitness classes
• Drop-in childminding services
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• Full size gymnasium with multiple drop in opportunities such as pickle ball, badminton,
basketball, soccer, parent and tot play and many more
• Racquetball and squash courts
• Flexible, no-commitment membership options
Product Market Focus
As identified from the core activity review, drop-in admissions and membership sales is the
primary revenue source. To break this down further, staff recently reviewed past sales to
determine our target market and demographics.
Percentage of Sales
Drop-in Admissions 37%
Short Term Passes (10 & 20
Tickets, 1 month)
40%
Long Term Passes (3, 6 & 12
month)
23%
Percentage of Market
Child 21%
Youth/Student 26%
Adult 39%
Senior 6%
Family 8%
Given the lower percentage of sales derived from long term passes a recent promotion was
offered to existing and new customers to encourage members to commit to the MRLC for a
longer term. This promotion was successful and we recognized growth in our long term passes by
more than 30% counteracting the decrease in short-term membership sales.
Upcoming strategies will include a second membership pass promotion and awareness
campaign that will align with the re-opening of the expanded Fitness Centre at the Pitt Meadows
Family Recreation Centre, and focused efforts on targeting new customers through engagement
and service enhancements.
Staff are closely monitoring the MRLC financials and will be coming to Commission at the end of
the first quarter to provide an update. In addition to these short term strategies, staff are also
focusing on long term growth and sustainability.
b) Desired Outcome:
To update Commission on the programs and services offered at the MRLC and to provide a
glimpse into 2014 membership and admission sales.
c) Strategic Alignment:
To provide citizens with a Safe and Livable community through community recreation
opportunities.
d) Business Plan/Financial Implications:
During the 2013 Fees & Charges review, staff recommended a zero increase for the child and
adult drop-in categories and adjusted price rationale for one, three, six month and annual
passes. This combination resulted in a decreased price for children and adults.
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In recent years, membership and admission sales have declined slightly at the MRLC; however,
we continue to meet the revenue expectations in this area and have seen increased participation
in lessons/programs and revenue through other streams such as lease revenue and rental
revenue.
2011 2012 2013 2014
$196,000 $194,000 (-1%) $192,000 (-1%) $180,000 (-6%)
To date, drop-in and membership sales revenue is down by $12,000 compared to the same
period in 2013; however, we have increased long-term membership by 30%. Although revenue
is down from last year, we are on target to meet the 2014 revenue expectations. For this period
revenue accounts are allocated at 17% of our overall admission and membership revenue;
currently 20% of revenue expectations have been achieved.
Staff continue to monitor the financial impacts to the MRLC due to recent fitness facility
additions in our vicinity. Our focus remains on providing value to the user and to the District.
CONCLUSIONS:
Three key focus areas in 2014 are customer engagement, service enhancements and brand
development. We recognize and value the importance of our customers and their stories of
attaining and maintaining wellness and a sense of place at the Leisure Centre.
These stories further emphasize the value residents place on a public recreation facility as a place
where community is built; a place where all residents feel safe, comfortable and welcomed in their
pursuit of a healthy lifestyle.
‘Original signed by Christa Balatti’
Prepared By: Christa Balatti, Recreation Manager –
Health and Wellness
‘Original signed by Danielle Pope, Acting/Director’
Reviewed By: Wendy McCormick
Director of Recreation
‘Original signed by David Boag, Acting/General Manager
Approved By: Kelly Swift
General Manager, Community Development
Parks & Recreation Services
:cb
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District of Maple Ridge
TO: His Worship Mayor Ernie Daykin DATE: March 17, 2014
and Members of Council FILE NO: OPS1404
FROM: Chief Administrative Officer ATTN: Council Workshop
SUBJECT: Cottonwood Landfill Closure Plan Update
EXECUTIVE SUMMARY:
The Cottonwood landfill was closed to the hauling of garbage in 1989. At that time closure activities
included leachate protection, collection and disposal, a methane abatement system, ground cover
and monitoring wells. Since then regulations have changed and the District maintained an active
monitoring system and provided maintenance upkeep and upgrades as required. In 2011 the
Ministry of Environment requested the District of Maple Ridge to proceed with abandonment of the
original landfill permit and following that has issued instructions to proceed with a formal Closure
Plan for the Cottonwood landfill by July 1, 2014.
RECOMMENDATION:
That this report be received for information.
DISCUSSION:
a)Background Context:
Cottonwood Landfill (11589 & 11400 Cottonwood Drive) was active from 1966 to 1999 and
it is estimated that a total of approximately 1,314,100 tonnes of waste was deposited on the
property during that time.
Timeline:
1966 – 1991 Landfill Operation under Permit PR-1710
1987 – Present Landfill gas collection and flaring system
1987 E.H. Hanson & Associates Report:
Cottonwood Landfill Gas Odour and Mitigation
2007 EBA Report V23101051 Cottonwood Landfill Gas Assessment
2011 EBA Report V23201354 Environmental Monitoring Program:
Cottonwood Landfill
2012 EBA Proposal V23201586 Cottonwood Landfill Closure Project
Management Plan
Additional monitoring of wells and additional monitoring
implemented.
2011/2012 Ministry of Environment instructions to proceed with Request for
Abandonment
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2013 District of Maple Ridge: Request for Abandonment of Landfill PR-
1710, 11589 Cottonwood Drive
Ministry of Environment instructions to proceed with Closure Plan by
July 1, 2014
Ongoing Sampling of surface water, gas and ground water – Leachate
collection system with discharge to sanitary sewer system, gas
collection and flaring system
Topography:
Entrance to the site is from Cottonwood Drive. The site is bounded by 116th Avenue to the
north, Cottonwood Drive to the west, 114A Avenue residential properties to the south and
Cottonwood Creek to the east. The landfill rises approximately 5 metres higher than
Cottonwood Street, then slopes approximately 30 metres to Cottonwood Creek.
The site is systematically monitored for methane and leachate. A methane and leachate
system have been in place and have functioned well since 1987.
b)Desired Outcome:
Closure Plan:
As part of the 2014 approved budget a formal closure plan will be developed for the
Cottonwood landfill. A formal closure plan requires compliance with Section 8 of the
Provincial Ministry of Environment Landfill Closure Criteria:
•Anticipated total waste volumes and tonnage, and life of the landfill (i.e. closure
date);
•A topographic plan showing the final elevation contours of the landfill and surface
water diversion and drainage controls;
•Design of the final cover including the thickness and permeability of barrier layers
and drainage layers, and information on topsoil, vegetative cover and erosion
prevention controls;
•Procedures for notifying the public about the closure and about alternative waste
disposal facilities;
•Rodent and nuisance wildlife control procedures;
•Proposed end use of the property after closure;
•A plan for monitoring groundwater, surface water and landfill gas, erosion and
settlement for a minimum post- closure period of 25 years;
•A plan and accompanying design for the collection, storage and treatment/use of
landfill gas for a minimum of 25 years;
•A plan for operation of any required pollution abatement engineering works such as
leachate collection and treatment systems, for a minimum post- closure period of 25
years; and
•An estimated cost, updated annually, to carry out closure and post-closure activities
for a minimum period of 25 years.
The District has engaged the expertise of the consultant firm, Tetra Tech, EBA, who have
developed a number of closure plans across the province.
It is anticipated that the development of this plan will take approximately six months. Once
the plan is completed it will be submitted to the Ministry of Environment for approval.
2
Future Plans:
The Official Community Plan designates the area as Park and Conservation area.
Discussions with Parks and Leisure Services indicate that one practical use for the area
would be a passive park area. Buildings on the site are not recommended due to settlement
over time. Currently there is a capacity issue with the ground water discharge to sanitary
sewer system.
A final closure design, including contours, geotechnical considerations and material layers
could be accomplished over time, commencing in the northwest corner, utilizing these
surplus products. Considerations would include gas control and abatement, clean surface
run-off control, leachate discharge, monitoring wells and slope stability.
c)Citizen/Customer Implications:
Entrance to the site is from Cottonwood Drive. The site is bounded by 116th Avenue to the
north, Cottonwood Drive to the west, 114A Avenue residential properties to the south and
Cottonwood Creek to the east.
Ultimate use of the site as a passive park would enhance the area and provide a usable
asset form a long term liability.
Metro Vancouver is currently conducting a survey of closed landfills in the region as part of
the ongoing solid waste management plan. The Cottonwood site is included in this review.
d)Business Plan/Financial Implications:
The 2014 budget includes funding to hire a consultant with expertise in landfill closure
plans. The implementation of the closure plan will take many years and is included in the
long term 5-20 year business plan.
In accordance with accounting guidelines, the Finance Department has included an estimate
of the liability associated with this project in the 2013 financial statements. Future costs, as
they are incurred will draw down this liability.
CONCLUSION:
The Ministry of Environment has directed that a formal closure plan for the Cottonwood landfill be
prepared. This report outlines the process involved to complete that closure plan.
“Original signed by Russ Carmichael” ________________
Prepared by: Russ Carmichael, AScT, Eng.L
Director of Engineering Operations
“Original signed by Frank Quinn”_____________________
Approved by: Frank Quinn, MBA, P.Eng
General Manager, Public Works and Development Services
“Original signed by J. L. (Jim) Rule”____________________
Concurrence: J.L. (Jim) Rule
Chief Administrative Officer
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