HomeMy WebLinkAbout2007 Citizens ReportCouncillor Ernie Daykinedaykin@mapleridge.ca
Mayor Gordy Robsongrobson@mapleridge.ca
Councillor Judy Dueck jdueck@mapleridge.ca
Councillor Al Hogarth ahogarth@mapleridge.ca
Councillor Linda Kinglking@mapleridge.ca
Councillor Craig Speirs cspeirs@mapleridge.ca
Councillor Ken Stewartkstewart@mapleridge.ca
District of Maple Ridge
Mayor and Council 2005-2008
District of Maple Ridge • 11995 Haney Place, Maple Ridge, BC V2X 6A9
Tel: 604-463-5221 • Fax: 604-467-7329 • www.mapleridge.ca
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• Committee of the Whole on the first and third Monday of each month at 1:00 pm
• Council Workshop on Mondays at 10:30 am
• Council meetings on the second and fourth Tuesday of each month at 7:00 pm
• Public Hearings on the third Tuesday of each month at 7:00 pm
• For more information on public hearings, special Council sessions, and civic events, check our website.
District of Maple Ridge
British Columbia, Canada
2007 CITIZENS REPORT
Simply
Sustainable
Contents
Message from the
Mayor of Maple Ridge ...1
Message from the
Chief Administrative Officer ...3
Community Development,
Parks & Recreation Services ...4
Corporate & Financial Services ...6
Public Works & Development Services ...8
Innovative Environmental Policies
and Practices ...11
Economic Growth and Sustainability ...13
Maple Ridge Moving Forward Faster ...15
Volunteers Grow Community ...17
Citizens — Going Above and Beyond ...19
Our Community... Maple Ridge ...21
Maple Ridge Fire Department ...22
Police Services in Maple Ridge ...23
Financial Statements ...24
2007 Taxation ...26
Demographics ...27
Municipal Contact Numbers ...28
Vision 2025
The District of Maple Ridge is among the most sustainable communities in the world.
As a community committed to working toward achieving carbon neutrality, residents
experience the value of a strong and vibrant local economy and the benefits of an
ongoing commitment to environmental stewardship and creation of stable and special
neighbourhoods. Maple Ridge is a world leading example of thoughtful development
and a socially cohesive community, especially as it relates to the use of leading edge
“environmental technologies,” social networks and economic development.
Other municipalities consistently reference the District of Maple Ridge for its
innovative approaches to dealing with seemingly intractable challenges.
Mission
A safe, livable, and sustainable community for our present and future citizens.
Value Statements
Leadership:To encourage innovation, creativity, and initiative.
Service:To be fair, friendly, and helpful.
Reputation:To stress excellence, integrity, accountability, and honesty.
Human Resources:To recognize that our people are our most valuable resource.
Community:To respect and promote our community.
Stewardship:To consider the long-term consequences of actions,
think broadly across issues, disciplines and boundaries and act accordingly.
Gordy Robson,
Mayor
Jim Rule,
Chief Administrative Officer
The 2007 Citizens Report has
been designed and compiled by
the Communications Department.
This department is responsible
for developing and maintaining
effective communications
between the District of Maple Ridge
and its customers and employees.
Comments regarding this
publication can be forwarded to:
Communications Department
District of Maple Ridge
11995 Haney Place
Maple Ridge, BC V2X 6A9
or by email to: cdale@mapleridge.ca
Photography: Garry Hampton
& Oliver Rathonyi-Reusz, In View Images
Design & Production: Hugh Jacobs,
Hi-Res Graphic Solutions
Simply Sustainable
This Annual Report has been produced using paper made up of mostly 100%
postconsumer (PC) fibre and 100% recycled paper, using a waterless offset printing press.
This printing process reduces the consumption of water and the release of VOCs (volatile
organic compounds) into the atmosphere. Conventional offset printing fountain solutions
use either isopropyl alcohol (IPA) or specially formulated alcohol substitutes.
Waterless printing does away with both IPA or its substitutes. The other pressroom
VOC components are cleaning solutions and inks. And now with the introduction of
new water-washable waterless inks, a waterless printer can eliminate between 85%
and 95% of pressroom VOCs. This could mean the reduction of tons of VOCs annually.
The total print run uses 685 kg of paper which has a postconsumer recycled
percentage of 100%. The entire report is 100% recyclable.
The savings below were achieved through using PC recycled fibre in place of virgin fibre:
14.5 trees preserved for the future
19 kg waterborne waste not created
23 litres wastewater flow saved
309 kg solid waste not generated
608 kg net greenhouse gases prevented
1.08 × 1010 joules energy not consumed
Savings from the use of emission-free wind-generated electricity:
316 kg air emissions not generated.
In other words the savings from the use of wind-generated electricity
are equivalent to not driving 1215 km or planting 47 trees.
The past year has been very
productive for Council and
District staff having accomplished
many of the goals we set out
for ourselves a year earlier. As
a team we have forged ahead
on many fronts, first and fore-
most, on one of this District’s
most ambitious plans ever —
to become among the most
sustainable communities in
the world. As a community we
need to commit to a long-term process to become
economically, socially and environmentally sustainable.
Our plan itself needs to be sustainable.
We have also embarked on our largest capital
investment program ever for this community to
address a multitude of infrastructure projects without
causing any financial hardship on our citizens. Our
Council has worked hard to provide the kind of
leadership necessary to address the many and
complex factors that present themselves in a
growing and thriving community. Working in
partnership with municipal staff, local businesses
and organizations and our citizens, we will continue
to build an exciting and bright future for Maple Ridge.
Preserving and Enhancing the Environment
Maple Ridge Council has again achieved a great
deal related to the environment including:
• Working cooperatively with builders and developers
like Portrait Homes, who won an award for their
storm water retention system.
• Diverting 6,000 kg of Operations Centre recyclables
from the waste stream.
• Enhancing recycling services to include electronic
waste (computers, printers, televisions) and
hazardous materials.
• Reducing the printed version of the Parks &
Leisure Services brochure (30% of registration is
now done online).
Our commitment to think global and act local will
ensure environmental issues are addressed as
Council delivers on its mandate.
Accommodating Tremendous Growth
Maple Ridge has risen to the challenge of accepting
growth by providing a well-planned transportation
network including:
• Planning density around transportation corridors.
• Transit improvements:
• Express bus to Braid Street Skytrain.
• Increased 701 service to Coquitlam Centre.
• Successful mid-day and weekend train bus.
• Construction of a Town Centre transit exchange.
• Increased accessibility.
• Intersection and traffic calming improvements.
• Implementing a new taxi service bylaw that
endorses competition.
Enhancing the Safety and Vitality of the Downtown
Council’s vision for Maple Ridge is a strong, vibrant
downtown that is the heart and soul of the community.
It is working on several fronts to make this a reality
including:
• Increasing density in the downtown.
• 224 Street Senior Zone enhancements.
• Downtown area plan and parking strategy.
• Comprehensive development cost charge
bylaw review.
• Developing Spirit Square on a cost share basis
with the Province.
• Considering a Green Zone amending formula.
Collaboration between RCMP, municipal staff, and
community agencies have helped to achieve a safe
and vibrant downtown.
Social Issues and Community Standards
Maple Ridge has a very active and committed social
network. This network in the past year, with municipal
support and involvement, has achieved a great
deal including:
• Obtaining $1.5 million for community projects.
• Educating citizens regarding neighbourhood health,
supporting connections and networks, developing
and promoting programs and tools that assist in
strengthening neighbourhoods.
• Supporting youth with addiction issues whereby
agencies came together with the goal of
streamlining services and working together to fill
in service gaps.
• Obtaining almost $200,000 in funding for the
Community Connections project to develop a hub
of services at Eric Langton Elementary School
which includes a free drop-in early learning
centre for pre-school children and their parents
or caregivers.
• The Alouette Homestart Society’s Iron Horse Youth
Safe House and Outreach Services continue to
receive federal and provincial funding for community
work around homelessness.
All of the success to date has been due to defining
a vision, hard work, and building strong relationships.
Members of Council and staff have worked towards a
vision that will benefit our present and future citizens.
Our continued commitment to work with community
groups, First Nations, government agencies,
businesses and citizens of Maple Ridge is building
a strong, healthy and sustainable community.
There is still much to accomplish in the year ahead.
Members of Maple Ridge Council and District
employees are up to the challenge. I encourage
your comments and participation.
Gordy Robson
Mayor
District of Maple Ridge
11995 Haney Place, Maple Ridge,
British Columbia V2X 6A9 CANADA
Tel: 604-463-5221 • Fax: 604-467-7329
enquiries@mapleridge.ca • www.mapleridge.ca
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Message from the Mayor of Maple RidgeGordy Robson,Mayor
1
Iam pleased to present our
2007 Citizens Report on
behalf of all employees at
the District of Maple Ridge.
Our community is fortunate in
so many ways. From its natural
beauty and abundance of
outdoor splendour to the
unbridled volunteer enthusiasm
that emanates throughout the
community, Maple Ridge is a
wonderful place to live and to work. To build on
these positive characteristics, Council has created a
sustainable path that is helping guide our community
to become a recognized leader on many different
fronts. This past year’s work plan illustrates the
effort being put forth to ensure we get to where
we want to go.
Highlights and accomplishments in 2007 were:
• Maple Ridge has risen to the challenge of
accepting growth while at the same time
protecting the quality of life. Good progress was
made and continues in our efforts to revitalize
and reinvigorate the downtown area, including:
- Initiated a Town Centre Area Plan and
Parking Strategy.
- Completed the Randy Herman Centre for
Community Safety building renovations.
- Developed a new Economic Development
website to support business location, retention,
and expansion efforts within our community.
- Supported the implementation of a Business
Improvement Area.
• Maple Ridge continues to lead the nation in
preserving and enhancing its community’s quality
of life, air, water, and land. A number of new
environmental initiatives were undertaken, including:
- Completed North Alouette, Davidson’s Pool,
and Whonnock Lake land acquisitions, and
investigating additional conservation
land acquisitions.
- Developed a new Council Strategic Plan with
a renewed emphasis on sustainability.
- Established the Agricultural Advisory Committee
and the Alouette Task Force.
• Successfully activated the Emergency Operations
Centre on several occasions including the 2007
Fraser Freshet. The District provided comprehensive
communication planning and messaging, prepared a
Maple Ridge Flood Response Plan, and submitted a
successful grant application to raise the Albion Dike.
• Designed a new award-winning website with many
new features included an online Home Owner Grant.
Major items to watch for in 2008:
• The District will implement actions recommended
in the 2007-2011 Sustainability Report including:
developing an inventory of corporate greenhouse
gas emissions, establishing targets for achieving
carbon neutrality, creating a policy that all new
municipal buildings achieve minimum energy
performance targets, and creating a green
buildings program for residential, commercial
and industrial buildings.
• The completion of an Area Plan for the Downtown.
• A new Tax and Utility System will be implemented.
• A strategy for dealing with municipally-owned lands
in Silver Valley will be developed and implemented.
• We will continue to work with RCMP headquarters
on making changes in policing that make sense,
and will work with the local RCMP detachment to
implement the Police Master Plan and the
Community Safety Officer Program.
• A number of studies will be undertaken and plans
implemented including: a Smart Commute
Program for municipal employees, the Blue
Mountain Sustainability Study, a Cemetery Master
Plan, as well as a physical accessibility review and
improvement plan for the Leisure Centre. We will
work on a sustainability plan focusing on youth
education, a critical infrastructure analysis, an
analysis of requirements for future land acquisitions,
and a systematic fees and charges review.
• We will be working with the SPCA and other
interested parties in building a new facility that
better meets the needs of the community.
I would like to thank Council, our employees and the
many volunteers who make this community such a
wonderful place to live, work, and play.
J. L. (Jim) Rule
Chief Administrative Officer
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Message from the Chief Administrative OfficerJim Rule, CAO
3Website Implementation Team
We live in a great community!
Every day I have the pleasure
of talking to residents,
volunteers and colleagues
who care deeply about our
community and contribute in
significant ways to making this
an exceptional place to live,
work and raise a family. The
relationship we have with all
of these people and, in some
cases the organizations they
represent, is one of cooperation,
collaboration and mutual support. It is an old
expression but still relevant ….together is better!
The results below reflect a great deal of cooperative
effort and we certainly want to thank all our partners
in service for their contributions to making our
community so special.
— Mike Murray, General Manager
The Division has responsibility for parks, recreation,
cultural activities, programs, facilities, liaison
with community groups, community development
work, accessibility, social planning and emergency
preparedness.
Administration
• Negotiated and finalized Protocol Agreement with
Kwantlen and Blue Mountain Memorandum of
Understanding with Katzie First Nation.
• Provided support for the local Maple Ridge and
Pitt Meadows Spirit of BC Community Committee.
Recreation
The Recreation Department provides recreational
opportunities for both Maple Ridge and Pitt Meadows
citizens. Programs and facilities include aquatics,
fitness, arts, health related drop-in programs, skating,
youth outreach initiatives, outdoor recreation
opportunities, and special events.
Mike Murray, General Manager
MAPLE RIDGE • 2007 CITIZENS REPORT Community Development, Parks & Recreation Services5Deep Roots Greater Heights
Highlights of our 2007 achievements follow:
• Hosted a Recreation workshop, “Positioning for the
Future”, featuring current research, demographics
and recreation trends, a review of department capital
and long-term plans, and facilitated a review of
department services.
• Worked with staff to develop a new Recreation
Department structure to gain efficiencies, reduce
duplication, and support long-term staff development
and retention.
• Completed operational and building assessments for
the Pitt Meadows Arenas followed by Arena acquisition
negotiations.
• 19,858 participated in registered recreation programs
and 427,750 admissions to drop-in activities were
recorded.
Parks
The Parks Department maintains a total of 218 hectares
of parkland including seasonal displays throughout Maple
Ridge and Pitt Meadows. The Department also maintains
landscaped boulevards, park sites, playgrounds, soccer
fields, ball diamonds, cemeteries, major trail systems,
tennis and sport courts, and administers the lease for
the Maple Ridge Golf Course. Highlights of our 2007
achievements follow:
• Negotiated and finalized Maple Ridge Golf Course
lease agreement.
• Finalized North Alouette, Davidson’s Pool, and
Whonnock Lake acquisitions, and commenced
investigation of additional conservation area
acquisitions (Biln, Bosonworth, etc).
• Commenced negotiations on a future Park and
School Site Acquisition Agreement.
• Obtained Spirit Square funding and commenced
detailed planning.
The Arts
The Arts Council and Art Gallery Society successfully
completed the fourth full year of their contracts with the
Commission for operation of the Arts Centre and Theatre.
Increases over 2006 were experienced with almost
46,000 ticket sales (12% increase), over 13,000 visits
to the Art Gallery and Gallery Shop (28% increase),
4,104 arts program registrations (reflecting a 31%
increase in drop-in Friday Night Dance).
Social Planning
Social planning builds and strengthens community. There
is particular attention paid to social impacts on individuals,
families and the community at-large as a result of broader
social, economic, political, and cultural forces in society.
Working with a network of human service organizations
and systems, social planning involves advocating for the
development of essential community and social
supports. Support was provided for collaborative efforts
to apply for funding to address community social priorities
— resulting in approximately $1.7 million in funding.
Youth Services
Youth Services provides recreational program services
for children (0 to 12 years) and youth (13 to 18 years)
in the Maple Ridge and Pitt Meadows areas. In addition,
Youth Services oversees the operation of the Greg Moore
and Pitt Meadows Youth Centres. Children and youth
programming utilizes a benefit-based approach and a
focus on active living and leadership development. The
current programming supports children and youth to
contribute to their own health and well-being.
Highlights of our 2007 achievements follow:
• Introduced health-focused monthly workshops in
partnership with Fraser Health, including nutrition,
stress, addictions, smoking, energy drinks, coping
with school and mental health issues.
• Introduced new social recreation programs for
parents and infants and for children in the middle
years (e.g., Junior Engineers).
• Developed partnership with Ridge Meadows
Association for Community Living - supported Child
Development to assist children with special needs
in recreation programs.
General Government Properties
Oversees the maintenance of all municipal facilities
including Municipal Hall, fire halls, and public safety
buildings as well as rental and leased properties. The
functions carried out include janitorial services, elevator,
boiler, heating, air handling service contracts, and
energy management.
Highlights of our 2007 achievements follow:
• Completed Randy Herman Centre for Community
Safety Building renovations and opened the facility.
• Completed installation of standby power systems for
critical civic facilities.
Emergency Preparedness
The District’s Emergency Operations Centre (EOC) is
activated when the Municipal Manager deems an event
serious enough to call together a broad range of
resources such as police, fire, municipal works yard
operations, and other emergency services. This group of
agencies assemble and then coordinate their efforts to
respond to the District’s immediate needs in the event of
a high-level emergency or disaster. The Fraser River
freshet was an example of when an EOC is activated and
when coordinating efforts can produce positive results.
Training of emergency responders from paid municipal
and agency employees to community volunteers goes on
year-round. Numerous employees and volunteers have
enrolled in the Emergency Management Certificate
Program. EOC training was provided to various employees
and volunteers in individual courses such as: Operations,
Logistics, Planning, Finance, Exercise Design, Registration
and Referrals, Reception Centre Management, and
Emergency Social Services.
Other activities the Emergency Program was involved
with included:
• Activated the Emergency Operations Centre (EOC) four
times due to flood, freshet flooding and windstorms.
• Prepared Maple Ridge Flood Response Plan.
• Developed and reactivated support agreements with
the SPCA, St. John Ambulance, Katzie First Nations,
Clergy organizations, Salvation Army, and the Maple
Ridge and Pitt Meadows Lions Clubs.
Mike Murray
General Manager:
Community Development, Parks & Recreation Sevices
2007 was an extremely
successful year for our
community and I am proud
of all that our staff and
citizens have achieved.
— Paul Gill, General Manager
The Division consists
of three departments,
Clerk’s, Finance, and
Information Services. We
also provide support to
the RCMP, Police Services,
and the Fire Department.
Clerk’s
The Clerk’s Department works with Council to
ensure that municipal business is done in an open
and transparent way and that Council meeting
agendas and minutes are available in a timely
manner at municipal hall or on the District’s
website. The switchboard provides exemplary and
award-winning customer service, serving as the
place where citizens can turn to in order to find the
services that they require. The Department also
oversees the property assets of the District.
Highlights of our 2007 achievements follow:
• Implemented Department succession plan,
including the appointment of the Manager of
Legislative Services, and realigned job
responsibilities of other positions to enhance
service levels.
• Conducted a thorough review of the Council
Procedure Bylaw to ensure compliance with current
legislation and adherence to Council’s practices
and procedures.
• Prepared agendas and minutes for 56 Council
meetings (open and closed), 22 Committee of the
Whole meetings, 37 Council Workshops, 11 Public
Hearings, 72 Advisory Committee meetings, and
one meeting of Maple Ridge Municipal Holdings Ltd.
• Received 41 Freedom of Information access
requests that were processed under the
requirements of the Freedom of Information Act,
with all applicants receiving a preliminary response
within five days.
Paul Gill, General Manager
Deep Roots Greater Heights MAPLE RIDGE • 2007 CITIZENS REPORT Corporate & Financial Services7
• Relocated the Records Centre within the Community
Safety Building. Provided required documentation to
various departments to assist them in complying with
the retention and transfer guidelines outlined in the
Records Management manual.
• Provided Risk Management, Planning Section and Call
Centre support to the Emergency Operations Centre
during the November storm activation and the January
and March flood activations.
• Conducted Freedom of Information seminars for staff
at the Operations Centre, Municipal Hall and the
Leisure Centre.
• Conducted tours of Municipal Hall for school groups.
Finance
The Finance Department provides financial services for
the District in cooperation with outside agencies, other
District departments, and the Province of BC. The
Finance staff work within a shared framework of
legislation, accounting principles, and Council policies
to ensure the long-term financial sustainability of the
District. Highlights of our 2007 achievements follow:
• Worked with the Corporate Management Team in
establishing Council’s direction for the preparation
of the 2008-2012 Business Planning Guidelines.
• Prepared numerous grant applications and award
submissions; several were successful including
funding of $12,500 to improve performance
reporting practices.
• Participated in a major review of the Development
Cost Charge Bylaw.
• Completed implementation of Caseware software
for preparation of 2007 Financial Statements.
• Received our 11th consecutive Government Finance
Officers’ Association (GFOA) Award for Outstanding
Achievement in Popular Annual Reporting and our
17th consecutive GFOA Canadian Award for
Financial Reporting.
• Conducted an audit of payroll compensation and
related internal controls.
• With other District staff, developed an interim electronic
Home Owner Grant application to provide improved
customer service.
• With other District staff, produced the new Budget
Handbook that can be used as a financial
management tool.
• 25,374 tax folios billed for total of $89 million with
93% collected prior to first penalty date and an
additional 3% collected prior to the second penalty date.
• Produced first Performance Report to June 30, 2007
ensuring our performance reporting system measures
progress on Council’s strategic direction.
Information Services
The Information Services Department is responsible for
managing the District’s corporate computing assets
including telephone, radio and email systems, website,
networks and servers, staff workstations, and the
business software systems and associated data that
run on them.
The Department provides a variety of services including
technical and security assistance for hardware and soft-
ware, managing corporate databases, digital mapping
support, as well as project management and consulting
support services to departments undertaking computing
improvements. The Department handled over 2,600
requests for assistance in 2007.
The computer network consists of a Gigabit Ethernet
network using 40 Windows servers in a mixed virtual
and physical environment, and utilizing a storage area
network. The network supports over 350 workstations at
eight sites. There are over 40 different enterprise-wide
software systems that run on the computer network
including a financial system, property and taxation
system, payroll system, materials management system,
budget system, recreation system, trade licences and
building permits system, a property system and a
Geographic Information System. The Department also
manages web-based applications for mapping,
recreation registration, and Home Owner grants.
Highlights of our 2007 achievements follow:
• Developed a new website (www.mapleridge.ca)
which contains modern navigation and content, plus
enhanced online services including mapping, Home
Owner grants, newsletter, and RSS feeds. The
website received the Union of British Columbia
Municipalities’ Community Excellence Program Award
for an outstanding website that can be a model for
other municipalities.
• Reduced the impact of technology on the environment.
The Department received a certificate for electronic
waste recycling by the Electronic Recycling Association,
and recycled other e-waste with the local Recycling
Society. Many servers were virtualized in order to
improve their utilization and reduce their space and
power requirements, developed a local car-pooling
program, and incorporated transit information onto
the website and Corporate Intranet. The Department
also embarked on a program to replace all printers
and photocopiers with environmentally-friendly devices
that save paper and power, use organic toner, and
have recyclable cartridges.
• Signed an agreement with Tranzeo Wireless
Technologies to develop a mesh network over
downtown Maple Ridge to provide free Internet access
in public spaces, and to allow District employees
access to data resources while out in the field. The
network has been implemented and is in testing mode.
• Contributed to the design and development of
the new Economic Development website
(www.investmapleridge.ca).
• Implemented emergency call-centre capability at the
Municipal Hall.
• Contracted online computer training for staff access.
• Purchased a new Taxation and Utility Billing system;
planning is now underway for installation.
• Hosted successful Municipal Information Systems
Association (MISA) spring conference.
• Continued with corporate-wide document imaging
needs analysis and replacement strategy, currently in
the equipment testing phase.
Our citizens and staff should be proud of all that we
have achieved.
Paul Gill
General Manager:
Corporate & Financial Services
2007 was an extraordinarily
busy year for Public Works &
Development Services. Staff
responded with the utmost
dedication and professionalism
to a tremendous volume of
development applications,
an aggressive Capital Plan
adopted by Council, and a
multitude of situations caused
by inclement weather.
— Frank Quinn,
General Manager
The Public Works & Development Services Division
consists of four departments: Planning, Licences,
Permits and Bylaws, Engineering, and Operations.
The workload in the first part of the year was
significantly dictated by the inclement weather.
Windstorms, snowstorms, and rainstorms kept staff
working around the clock. To top it off, the
anticipated spring freshet required a tremendous
response from Public Works & Development Services
staff. Approximately $2.0 million in provincial funding
was secured to construct flood mitigation measures.
On the development side, the introduction of new
Development Cost Charges (DCC) rates triggered an
influx of applications both for subdivisions and for
building permits. Planning and Building staff responded
magnificently and processed the vast majority of
applications on schedule.
In 2007, Council adopted an aggressive Capital Plan.
The Engineering Department responded with the
design, tender and public consultation on many large
projects. In the background, staff remain heavily
involved with the construction of the Golden Ears Bridge
as it starts to come out of the ground. In addition,
TransLink’s support to secure a route to 256 Street
was received. $2.0 million in provincial/federal funding
was obtained for Abernethy Way at 224 Street. The
Alouette Task Force and the Agricultural Advisory
Committee were formed and staffed through Public
Works & Development Services. The Municipal Gravel
Operation went through an extensive public process
with an anticipated 2008 start up.
Frank Quinn, General Manager
Deep Roots Greater Heights MAPLE RIDGE • 2007 CITIZENS REPORT Public Works & Development Services9
Planning
The Planning Department provides corporate and
community service in four defined service areas:
development application management, environmental
management, policy review and development, and
provision of professional support and information.
Highlights of our 2007 achievements follow:
• Initiated Town Centre Plan and Parking Strategy.
• Received the Smarty Award for Policy Development
from Smart Growth BC.
• Established the Agricultural Advisory Committee.
• Presented improvements to the development process
to Council.
• Prepared discussion paper and report on the feasibility
of Detached Garden Suites.
• Reported on trailer park redevelopment, suburban and
residential development, and development on
256 Street.
• Completed 143 development-related reports for
Council’s consideration.
Licences, Permits and Bylaws
The Licences, Permits and Bylaws Department is
responsible for enforcing the District’s bylaws, issuing
building permits, inspecting all construction works,
overseeing the animal shelter, enforcing animal control
regulations, and ensuring all businesses operating in
the District are licensed. Highlights of our 2007
achievements follow:
• Developed a new Animal Services Fee for
Service Contract.
• Collaborated with RCMP, Outreach workers and other
service providers to reduce the number of homeless
by hosting weekly Holistic Homeless Support Group
meetings.
• Implemented Business Improvement Area and formed
Security Committee.
• Proactive enforcement of Untidy/Unsightly Bylaw in
the downtown area.
• Collaborated with Planning on enforcement of
Watercourse Protection Bylaw.
• Developed Standards of Maintenance Bylaw.
• Issued building permits for over 1,200 units.
• Issued in excess of 4,300 business licences.
Engineering
The Engineering Department provides municipal
engineering services and support to residents of Maple
Ridge and other departments. Highlights of our 2007
achievements follow:
• Completed DCC Rates Review.
• Completed traffic improvements on 224 Street from
Brown Avenue to 122 Avenue, traffic circle at 105
Avenue at Tamarack, and installed bike lanes and curb
extensions on 203 Street from Hammond Road to
Patterson Avenue.
• Completed water Local Area Service (LAS) project
for Rothsay Street.
• Hosted 15 public open houses for capital projects.
• Assisted with 2007 freshet responses and completed
approximately $2.0 million of dike improvements.
• Supported the Alouette River Flood Management
Task Force.
• Initiated preliminary design for new bridge to
Silver Valley.
• Water quality report submitted to Fraser Health.
• Secured TransLink funding for conceptual design
for Abernethy Way to 256 Street.
• Completed roadworks and storm sewer improvements
on 240 Street.
Operations
The Operations Department is responsible for the
management and maintenance of municipal
infrastructure and provides services fundamental to
the health, safety and convenience of our rapidly
growing population in a manner that is responsive,
economical, and environmentally responsible.
This includes providing 24-hour-a-day emergency
response to residents. Highlights of our 2007
achievements follow:
• Due to a succession of snow, wind, rain, and flood
events in 2006 and 2007, this year has been the
busiest in recent memory for the Operations
Department. Identification of damages and recovery
and repairs from those storms is still underway.
• Completed road resurfacing on Laity Street from
Lougheed Highway to 117 Avenue, 232 Street from
Slager Avenue to 117 Avenue, and Fern Crescent
from 236 Street to 129 Avenue.
• Completed three structural bridge reviews.
• Constructed a bicycle lane on Dewdney Trunk Road
from 248 Street to 256 Street.
• Replaced or repaired seven large diameter culverts:
216 Street, Dewdney Trunk Road, 116 Avenue,
Spilsbury Street, Park Lane north of 136 Avenue,
McNutt Road north of Dewdney Trunk Road, and
26900 block of 100 Avenue.
• Completed watermain improvements on Dewdney
Trunk Road from 232 Street to 240 Street, pressure
reducing valve station 240 Street and Dewdney
Trunk Road, and installed water meters on 100
residential properties.
• Completed sanitary sewer replacement on 210 Street
north of Dewdney Trunk Road.
• Purchased two additional hybrid vehicles as part of
the Green Fleet initiative to reduce greenhouse
gas emissions.
Frank Quinn
General Manager:
Public Works & Development Services
224 Street Improvements
Maple Ridge is known for its outstanding natural
setting including its wonderful waterways,
majestic mountains and flourishing forests. The
District of Maple Ridge is committed to maintaining
a healthy ecosystem through sound environmental
practices and has been recognized for its efforts.
In 2007 the District won the Environmental
Stewardship Award from the British Columbia
Landscape Nursery Association (BCLNA) for its
Community Ecosystem Restoration Initiative.
The project involves various objectives and
steps including:
• Identification of suitable restoration sites.
• Developing landscape prescriptions for hazardous
tree removal, thinning, invasive plant removal, and
replanting for municipal public and private lands.
• Securing tree stocks using native species.
• Planting nearly 300,000 tree specimens around
the District of Maple Ridge.
• Developing a municipal-wide education outreach
program for the general public and school children.
The overall goal of this initiative is to reduce carbon
dioxide through the creation and restoration of habitat
by giving a home to 300,000 native plants in Maple
Ridge parks and on municipal lands. Funding comes
from partners and companies seeking to address
climate change.
The District’s Smart Growth on the Ground Program
has earned the District a 2007 Smart Growth Policy
Award from Smart Growth BC. Maple Ridge was the
first community in British Columbia to engage in the
Smart Growth on the Ground program in partnership
with the Design Centre for Sustainability at UBC, the
Real Estate Institute of BC, and Smart Growth BC.
The program has led to extensive policy and
regulatory changes in support of a sustainable
downtown area in Maple Ridge which is outlined
in the Maple Ridge Town Centre Concept Plan.
The Concept Plan was produced based upon
principles of sustainability and input from stakeholders
who participated in public workshops. Intended as a
guide for sustainable future development in the
Maple Ridge Town Centre, the Plan incorporates various
environmental components for greening of the town
centre including pedestrian and bike-friendly trans-
portation networks, encouragement of urban ecology
and enhancement projects, support for innovative
energy and water conservation technologies and
innovative stormwater and rainwater management
designs. The District’s new stormwater and rainwater
management standards are now a requirement
of the District’s Watercourse Protection Bylaw for
all new developments.
Maple Ridge has the largest municipal stream
mapping and inventory information system in
British Columbia and has received a great deal of
attention ever since the project received a national
environmental award in 2005 from the Canadian
Administrative Management Association (CAMA).
Many partners have been involved with this project
including local stewardship groups, Katzie First
Nation members, students, outdoor enthusiasts,
and community members. All are helping to spread
awareness of the District’s environmental initiatives
as well as promoting broader involvement in the
management of our natural resources.
The stream mapping and inventory information system
is used by federal, provincial, and regional agencies
and has established new standards in several areas.
The District continues to expand its environmental
information system to include significant regional and
municipal trail networks, protected areas and features,
unique habitat areas, major wildlife movement corridors,
potential hazard and vulnerable areas, and significant
natural features to name a few examples.
The District’s dedication to protect and preserve the
environment by way of its innovative practices serves
as a leading example for other communities. ■
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Innovative Environmental Policies and Practices11
Maple Ridge is a community of excitement,
choice and opportunity that welcomes diversity
and provides a safe and secure environment for
residents and visitors alike. The economy is balanced,
stable and provides jobs to residents. It is a sustainable
community that values the environment and is
working to balance land protection and green zones
with job creation and development.
Completion of the Golden Ears Bridge in 2009, in
addition to improving transportation efficiency for
local businesses, is expected to significantly benefit
the economy, generating an estimated $800 million
in new investment.
To fill a vital role in the continued growth of our
dynamic community, a new Manager Economic
Development was hired at the end of 2007. The
work of the economic development team, guided
by the economic development strategy adopted
in 2006, works with local groups including the
Economic Advisory Commission, Chamber of
Commerce, regional and local tourism and the
Business Improvement Association to attract,
retain and grow successful business.
As an active member of the Economic Development
Association of BC, its investment attraction arm,
LinxBC, and the Economic Development Association
of Canada, Maple Ridge stays abreast of the latest
economic development opportunities, resources and
best practices.
2007 notable highlights include:
• Introduced new corporate brand identity and logo
— Deep Roots Greater Heights.
• Launched Economic Development Department
website www.investmapleridge.ca profiling an
array of resources available to business.
• Successfully raised the profile of Maple Ridge
within Metro Vancouver through signature events
such as the Jazz & Blues Festival.
• Continued growth in the entertainment production
sector. With its magnificent natural beauty and
genuine hospitality, Maple Ridge is a favourite
among television and movie producers.
- 2007 saw more than 60 productions, starring
well-known celebrities at locations including
Memorial Peace Park, Allco Park, the Town
Centre area, Kirkpatrick gravel pit, Ridge
Meadows Hospital, Billy Miner Pub, Municipal
Hall and the Arts Centre Theatre.
- In appreciation, the industry made generous
contributions to benefit local groups including
the Maple Ridge Library Literacy Program,
Maple Ridge Food Bank, Youth Diversion
Program, various sports groups and Youth
Services Programs.
- The industry has also developed a grassroots
initiative, “Reel Green BC”, whose focus is
keeping the film industry environmentally friendly.
2008 Economic Development priorities include:
• Completion of BC Spirit Square — a beautiful
outdoor “gathering place” in the heart of the
Town Centre.
• Developing a sport tourism strategy to entice
visitors to experience the natural beauty of
the region.
• Completion of a High-Tech Attraction Strategy
to attract high-tech companies to Maple Ridge.
• Attracting new businesses and higher-density
residential housing to create a bustling,
pedestrian-friendly downtown.
• Working with other municipal departments to
help ensure that Maple Ridge is among the
most sustainable, healthy and livable
communities for present and future citizens.
This is an exciting time as Maple Ridge builds its
reputation as one of the best places to live, work
and play! ■
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Economic Growth and Sustainability13
Improving transportation and road safety is a
priority for Maple Ridge. The safe and efficient
movement of goods and people is essential for
the economic success, livability and sustainability
of our community. This commitment extends to
improving vehicle, transit, pedestrian, equestrian
and other modes of travel. For example, the District
continues to install bicycle routes to encourage and
support cycling. Routes have been built on 203,
224, 216 and 224 Streets. Future routes are
planned for 240 Street. Safe walking routes for
seniors in the Town Centre have been recently built
and traffic improvements are ongoing including
upgrades completed on Cottonwood Drive between
118 and 119 Avenues.
Working together with the many agencies responsible
for transportation in Maple Ridge such as TransLink
and the Ministry of Transportation, significant
improvements are planned or underway such as the
Town Centre Transit Exchange, Golden Ears Bridge, a
new RapidBus service to connect Maple Ridge Town
Centre with Braid Street Skytrain and an additional
West Coast Express station to better serve the
community. The new Pitt River Bridge, while not in
Maple Ridge, will significantly decrease the commute
times for both visitors and residents either travelling
in or out of the community. Together, the new bridges
will greatly improve the efficient transport of goods
throughout the region.
In the longer-term, the District continues to pursue
the extension of Abernethy Way from the Golden Ears
Bridge to proposed employment lands in the eastern
portion of Maple Ridge. A joint conceptual study by
the District and TransLink will be started in 2008 to
identify a feasible route. Planning also for a new
bridge over the South Alouette River has started and
in 2007 the District identified a preliminary route for
the extension of light rail transit to the Town Centre.
Finally, to keep all roads, sidewalks and bridges
safe and functioning, Council has established an
infrastructure replacement plan and fund that will
ensure citizens and visitors continue to trust and rely
on a well-maintained public infrastructure well into
the future.
Other transportation improvements undertaken
to ensure a more safe and sustainable
future include:
• Road, sidewalk and bicycle lane improvements on
Abernethy Way at 224 Street and at 240 Street
by Dewdney Trunk Road south to 113A Avenue.
• A new traffic signal at 232 Street and
128 Avenue.
• Walkway improvements in various parts of Maple
Ridge to safely connect paths and trails.
• Improvements to sidewalks, roads and signals to
meet accessibility needs.
• Improved sidewalks and landscape features to
224 Street in front of Memorial Peace Park.
The District of Maple Ridge has invested a great deal
into the community and will continue to invest in it
even more in future years in recognition of the
significant growth that is taking place and the desire
of its residents to maintain a balance between urban
sophistication and a sense of rural charm. ■
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Maple Ridge Moving Forward Faster15
Aquatics Volunteer Orientation - 2007
Maple Ridge has a long-standing tradition of
volunteerism. Dating back to the early days
of the community, people of all walks of life have
contributed their skills and kind-hearted support to
helping neighbours build a barn, carve a trail through
the forest for horses, design a gazebo for community
celebrations in the town park and assist with
countless other beneficial projects.
As Maple Ridge has grown into a thriving municipality,
the small town practice of shaping a strong, healthy
and safe community through active participation has
continued unabated. Today an estimated 33% of
Maple Ridge citizens are actively involved in coaching
sports, organizing special events, delivering meals to
homebound seniors, and much more.
Volunteers are all ages, ranging from school children
planting rows of lettuce for a community garden, to
seniors helping carve a community mural for the local
library. They range in ethnicity, economic background
and abilities and it is the uniqueness of each individual
that brings depth and originality to local culture.
Many hundreds of highly valued volunteers support
District staff and are working hard assisting Fire,
RCMP, Emergency Social Services, Parks & Leisure
Services, Municipal Advisory Committee and partner
society boards and organizations. They enhance
the work of department employees and, in turn,
volunteers personally benefit from being involved in
their community through personal growth, heightened
satisfaction and a greater sense of purpose through
meaningful engagement.
With the upcoming 2010 Olympic Winter Games,
the momentum and enthusiasm about volunteering
is increasing and it is expected that citizens, who
might not otherwise have done so, will become
involved in community projects. The tradition of
donating time and talents to building a vibrant
Maple Ridge will continue to grow and shape this
lively community, leaving a positive legacy for next
generations to derive noble benefits. ■
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Volunteers Grow Community17
Christmas parade volunteers Volunteer cleaning equipment
Two volunteers participate in a community carving project, now on display in the Maple Ridge Library.
Dr. Kwadwo Ohene Asante
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Citizens — Going Above and Beyond
19
•Dr. Kwadwo Ohene Asante,beloved pediatrician,
a gentleman, a scholar, a teacher, a philanthropist,
and Medical Director of The Asante Centre for
Fetal Alcohol Syndrome received the prestigious
2007 Harry Jerome Award for Health Sciences in
Toronto this past year. In his quiet, compassionate,
and unassuming way, he embodies the values of
the Harry Jerome Award: using his talents and
social consciousness to better the lives of children
and their families.
It was during Dr. Asante’s time working in Northern
British Columbia and the Yukon, that he read the
first published paper on Fetal Alcohol Syndrome
(FAS) and identified FAS as the cause of the
“unexplained” disabilities among the children.
Recognizing that this was a preventable disability,
he has worked tirelessly to educate communities
and his professional colleagues in B.C, across
Canada, and internationally. This was the
beginning of the awareness of FAS in Canada.
He did the first research in Canada on FAS and
more recently was invited to participate in a
research study in South Africa. He is an
internationally recognized expert in this field and
his work has had a far-reaching effect. His clinical
practice, research, writing, educating, and
community involvement continues. In 2000, the
community and the families of Maple Ridge
honoured him by naming its clinic The Asante
Centre for Fetal Alcohol Syndrome. The Centre
provides diagnosis, assessment, education and
family support for children, youth and adults
affected by Fetal Alcohol Spectrum Disorder.
Dr. Asante’s achievements have also been
recognized by his professional colleagues through
the numerous awards listed on his resume,
including the esteemed Meritorious Service Medal
from Her Excellency the Governor General of Canada.
•Margaret Kury was recognized for her volunteer
contributions and awarded the Most Venerable
Order of the Hospital of St. John of Jerusalem, a
working order dating back to the Crusades in
Jerusalem. She has been involved with St. John
Ambulance since 1982 and she also gives her
time to the Adopt-A-Block program and Canadian
Blood Services. “I feel pretty honoured,” she said.
“I’m not getting involved so I can be crowned. I just
really felt quite honoured that they would do that.”
•Julie Feil received the Social Planning Advisory
Committee Good Neighbour Award for her
outstanding contributions to the community. Julie
who has been a resident of Maple Ridge for four
years has been involved in a number of groups
and causes including participating as a leader in
the Mountainview Neighbourhood Association, a
member of the Moms of Pre-Schoolers Steering
Committee, assisting at Alouette Elementary
School with the SPARKS program and being an
active member of the Building Community
Solutions Steering Committee, an initiative of the
Child, Youth and Family Network. Julie responded
that she is deeply honoured to have just been
nominated for the Good Neighbour Award. “I have
always enjoyed working with others on projects
and causes where others benefit. It is a
rewarding feeling.”
•Annette Fulford received the Heritage
Achievement: History and Heritage Research &
Publication Award from the Community Heritage
Commission. For the last 10 years, Annette has
written and edited the Maple Ridge Historical
Society Family History Newsletter, which is widely
circulated throughout the community and to
genealogy organizations. Using a variety of
research tools and techniques, she has been a
tremendous resource to others seeking to record
their family trees.
•Dick Thiessen was recognized for his commitment
to the Canadian Cancer Society’s Volunteer Driver
Program. For the past seven years Dick, 83 years
old, has been driving cancer patients several times
a week, to and from their appointments. Good
natured Dick says, “I’ve got the car, I’ve got the
time, I’ve got the capabilities. Let’s go!”
•Lausanne Yamolky received a Community Safety
Star Award from the Maple Ridge Fire Department
for her drive to ensure that her neighbourhood is a
safe and livable community. The events that she
has organized for the residents have not only
developed a sense of community within the
neighbourhood but have also fostered positive
relations with service providers such as the RCMP
and the Fire Department.
•Tom Meier was named 2007 Citizen of the Year by
the Maple Ridge Community Foundation. Tom was
President of the Chamber of Commerce in 1992,
and has served our community on a number of
boards, agencies and volunteer organizations. He
has given unselfishly of his time on countless
committees and community projects over the
past 20 years. ■
Tom Meier — 2007 Citizen of the Year
Photo: The Times
Kanaka Creek – Return of the Salmon. Photo: Ross Davies
• Maple Ridge — Pitt Meadows Home Show with
hundreds of commercial exhibits and displays drew
upwards of 35,000 visitors. The Home Show also
stages children’s entertainment, the Times Taste
of Ridge Meadows, and West Coast Amusements
Carnival.
• Mountain Festival was a huge success with many
exciting activities including a variety of children’s
and youth activities held in partnership with the
Home Show, the People’s Choice photography
competition, and the FunZone 2007 at the Maple
Ridge Fairgrounds.
• The Haney Farmers’ Market held in Memorial
Peace Park, the center of Maple Ridge’s bustling
downtown core — is a festival of sights and
sounds with something for everyone! Every
Saturday from May to October many enjoy grower-
direct produce and plants, fresh baking, a wide
array of handcrafted gifts, wonderful music, plus
fun activities for the kids.
• Canada Day began with an early morning farmers’
market followed by the traditional flag raising
ceremony in Memorial Peace Park. Entertainment,
kids’ art activities, multicultural foods, and a giant
craft market continued throughout the day.
• Webster’s Corners Day brought together many
families to celebrate their neighbourhood with
activities for all ages — games, pie-eating contest,
local artisans, raffle, interactive displays from local
organizations involved in the community, and the
Heritage Tea & Historic display for friends and
neighbours to share memories and swap stories.
• The Caribbean Festival saw thousands enjoy live
Caribbean bands, great music, colourful costumes,
dancing, arts and crafts, and delicious food.
• The Ghost Ridge™ Halloween Haunted House at
the Maple Ridge fairgrounds entertained thousands
of thrill seekers as a fundraiser for local charities.
• Thousands attended the 106
th annual Maple Ridge
Fair. They enjoyed a logging show, 4-H shows,
activities for children, headline stage entertainment,
and up-close and personal animal displays.
• The Jazz & Blues Festival attracted thousands to
Memorial Peace Park during eleven hours of non-
stop live music from two outdoor stages. Festivities
included some of BC’s best local, regional, and
national Jazz & Blues artists, an arts and crafts
village, food vendors, and children’s activities.
• The annual Whonnock Lake Day celebration began
with an inter-denominational church service and a
pancake breakfast. Food, crafts, children’s activities,
a 5 and 10 km run/walk, a 1 km non-competitive
children’s run, and musical entertainment were
enjoyed by all.
• BC Rivers Day was held at Allco Park and Kanaka
Creek — a special day celebrating spectacular
river heritage and raising awareness of streams
and rivers. Events included canoe tours, steward-
ship displays, walking tours, and interactive
children’s activities.
• Remembrance Day Ceremonies are held every
November 11 at 11:00 am after the Remembrance
Day parade from the Royal Canadian Legion building
to the Cenotaph in Memorial Peace Park. Local
heroes, the Veterans, are grateful to the many
thousands of citizens who attend these events.
• Christmas in the Park and the Santa Claus
Parade has become a favourite in December.
Entertainment for children and families with
wonderful floats, horses, and free hot chocolate.
• Christmas Haven served dinner and entertainment
to those who were alone on Christmas Eve.
Six new community festivals were added to the
annual events list in 2007. These included the
Adstock youth event, the Spirit of Wood Festival and
the Family Heritage Day. ■
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Our Community... Maple Ridge21
Opposite page
Top: Christmas Parade
Centre: Maple Ridge Fair
Top right: Canada Day
Centre right: Christmas Parade
Bottom right: Jazz & Blues Festival
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Maple Ridge Fire Department22
The primary mission of the Fire Department is the
protection and preservation of life, property and
the environment for citizens. This service is provided
by a group of 100 dedicated paid-on-call firefighters,
28 full-time firefighters, six chief officers, and two
administrative support staff. The department relies
heavily on cross-training and good communication
to ensure that it continues to function efficiently
and effectively. Each of the assistant chiefs assumes
responsibility for the operation of the individual fire
halls. In addition to administrative duties, the career
officers assume the role of Duty Chief, which involves
responding to all serious Fire Department emergency
calls 24-hours-day, on a rotational basis. Highlights
of our 2007 achievements follow:
• The Charities Committee held several events
throughout the year including the Car Wash for
the Burn Unit, Muscular Dystrophy Boot Drive,
and Firefighters for Families Food Drive. This
committee demonstrates the firefighters’
dedication to the community, high morale in
the organization, and the spirit of cooperation
and inclusiveness between the full-time and
part-time members. In 2007, these events
raised over $20,000 for charities.
• Firefighters completed training in several programs
including: Swift Water Rescue, Pump Operator/
Driver training, First Responder First Aid Licence
recertification, and Fire Officer One training.
• Several successful Public Education and Relations
events were held in the community including:
Hot Summer Nights, Camp Goodtime, fire safety
presentations to all grade 5 and 6 students in
Maple Ridge schools, and Summer Safety Smart
Card program. Fire Prevention week was full of
activities including: school fire drills, Panago Pizza
partnership, Sign-up the Community program, Fire
Chief for a Day, Community Safety Stars and
Open House.
• The firefighters continued the “Be Alarmed” smoke
alarm program sponsored by Vancity and Canadian
Tire. When firefighters encounter a home that lacks
the protection of a working smoke alarm, the
program enables firefighters to install smoke
alarms at no charge.
• Implementation of the Fire Department Master
Plan continued wherein six firefighters began full-
time employment in January 2007 with another
six coming on board in January 2008.
• The Community Wildfire Protection Plan was
presented and approved by Council, with an
implementation plan being developed and
presented to Council in 2008.
• Implemented several traffic improvements
including: ongoing installation of traffic signal
pre-emption devices at all new traffic lights and
selected intersections, the installation of
highway location markers on Lougheed Highway
to assist the public in providing a location when
reporting an emergency, and completed a review
of traffic control for emergency response at
Fire Hall #1. ■
The priority of the Ridge-Meadows RCMP detachment
is not only to reduce the incidents of crime and
threats to public safety, but also to heighten the
sense of safety on our streets and in our neighbour-
hoods. The detachment is addressing these priorities
from several fronts. During 2007, the Crime
Reduction Unit was very successful targeting car
thieves, drug traffickers and other criminals.
Throughout 2007, there was a continued reduction
in crime over previous years. General Duty uniform
members respond to calls for service and are very
active in crime reduction by ensuring known criminals
and those before the courts are accountable for their
actions. One technique being used is curfew checks,
ensuring those on court-ordered curfews are at
home. But the police cannot do it alone. The detach-
ment is blessed with an abundance of volunteers
who willingly sacrifice many hours away from their
families in service to their community. The success of
the detachment’s service to the community is shared
with the participation of almost 200 volunteers working
as Auxiliaries, and members of Block Watch, Court
Watch, Search and Rescue, Bike Patrol, Citizens on
Patrol and the community policing committees. The
citizens of Maple Ridge and Pitt Meadows truly
participate in the policing of their own community.
The detachment is not only engaged in law enforce-
ment but is very much involved in addressing the
root causes of criminal behaviours. As much as
members have been involved and successful in
drug enforcement, they recognize drug addiction
is often the root cause of aberrant behaviour. The
detachment is closely aligned with several social
agencies such as Alouette Addictions, Fraser Health,
Maple Ridge Treatment Center, Social Planning
Advisory Committee and the Salvation Army looking
for ways to offer opportunities to those in need.
In May, the detachment added two members to the
Crime Reduction Unit to work exclusively in the
downtown core of Maple Ridge. Their mandate has
been to build closer relationships with business,
social agencies and the citizens with the goal of
finding ways to enhance safety and reduce crime
in the downtown community. Also in May, the
detachment began building a relationship with the
newly formed Maple Ridge Business Improvement
Association Safety and Security Committee. This
partnership has supported a number of safety-
oriented initiatives including supporting Westridge
Security in their efforts to contribute to the safety
of the Maple Ridge downtown core.
The detachment works closely with the Crime Analyst
who organizes and analyzes criminal intelligence,
identifies hotspots, crime trends and makes
recommendations as to where to focus resources.
It has been very successful.
The Traffic section continues to work closely with
ICBC and municipal and other government agencies
focusing on problem traffic locations. The Traffic
Section is working closely with the new Bar Watch
Program to create ways to reduce impaired driving
and liquor infractions.
Youth Resource officers entered into a pilot project
with the Youth Diversion program and Westview
Secondary School referring youths directly from
school to the diversion program with input from
the police.
The community response to the threat of flooding
in the spring was an example of the excellence in
leadership and organization skills of the Emergency
Operations Centers that developed emergency
planning strategies throughout the spring. The
Maple Ridge and Pitt Meadows Emergency
Operations Centres were the epitome of integrating
all emergency, governmental and community
resources to respond to any emergency event. ■
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Police Services in Maple Ridge23
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Financial StatementsFinancial Statements
24
2007 Expenditures
Protective Services 27%
Transportation 18%
Recreation & Cultural 21%
Water Utility 11 %
Sewer Utility 8%
General Government 12%
Planning; Public Health & Other 3%
2007 Revenues
Taxes 51%
Users Fees & Other 29%
Grants 5%
Development Revenue 9%
Investment Income 3%Other 3%
*Expenditures by Object 2002-2006
-
40,000
35,000
30,000
25,000
20,000
15,000
10,000
5,000
Labour Goods & Services Debt Servicing Capital Contributed Infrastructure
2007 2006 2005 2004 2003
Dollars (thousands)
2003 2004 2005 2006 2007
2003 2004 2005 2006 2007
$800
$700
$600
$500
$400
$300
$200
$100
74,000
73,000
72,000
71,000
70,000
69,000
68,000
67,000
66,000
65,000
Population Estimate 2003-2007
Debt Per Capita 2003-2007
$1,895
$55
$116
$119
$170
$230
$241
$293
$330
$341
340
$352
$377
$615
$696
$755
$0 $200 $400 $600 $800 $1000 $1200 $1400 $1600 $1800 $2000
Total for Municipal Services
Recycling (includes capital)
Fire Services
Capital
Development Services
General Government
Sewer (includes capital)
Water (includes capital)
Community Dev't Parks & Rec
Police Services
Telephone (Basic)
Home Security System
Cable (Basic)
BC Hydro (Electricity)
Home Insurance
Terasen (Gas)
Standard Household Costs
Cost of Municipal Services
Based on 2007 average single family residence
-
Comparison of the Average 2007 Annual Property Tax Bill
for All Municipal Services to Other Standard Household Costs
*Objects are major categories of expenditure
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Financial StatementsSummary of Financial Statements*
25
Financial Position
December 31, 2007 2007 2006
Financial Assets
Cash and temporary investments $ 18,321,091 $ 28,066,766
Portfolio investments 92,159,630 67,030,331
Accounts receivable 17,036,111 15,355,354
Recoverable local improvements 876,209 814,774
Other assets 600,067 611,828
128,993,108 111,879,053
Liabilities
Accounts payable and accrued liabilities 12,213,451 10,299,934
Deferred revenue 8,260,924 6,678,982
Restricted revenue 40,865,715 36,699,742
Refundable performance deposits and other 7,490,986 2,631,336
Employment future benefits 4,122,800 3,915,400
Long term debt 45,844,029 47,737,412
118,797,905 107,962,806
Net Financial Assets (Debt) $ 10,195,203 $ 3,916,247
* Financial Statements
The Financial Statements are presented in conformity with generally accepted
accounting practices (GAAP). For a copy of the full 2007 Annual Report including
audited 2007 Consolidated Financial Statements which include more detailed
information, please contact the Finance Department at 604-463-5221 after
June 1, 2008.
Revenue - (segment report):
Taxes for municipal purposes $ 46,096,676 $ 46,200,741 $ 42,221,337
User fees and other revenue 26,139,978 24,452,628 24,568,587
Senior government transfers 4,914,817 4,358,860 2,487,939
Development revenue 8,556,488 24,476,456 5,065,681
Interest and investment income
Investment income $ 2,846,285
Interest income 1,315,634
Less: Deferred amount (985,393)
Interest and investment income 3,176,526 3,176,526 1,695,000 2,455,874
Asset disposal proceeds and other gains 929,590 1,137,000 525,221
Contributed subdivision infrastructure 1,490,323 1,490,323 10,848,250
91,304,398 103,811,008 88,172,889
Expenditures - (segment report)
Protective services 22,997,397 31,893,381 19,173,524
Transportation services 15,621,956 29,545,408 16,659,206
Recreation and cultural 17,525,321 24,309,923 17,872,291
Water utility 9,087,857 9,299,602 9,388,844
Sewer utility 6,681,886 8,258,612 7,873,626
General government 10,483,182 13,370,651 9,553,553
Planning, public health and other 2,627,843 4,025,258 2,607,170
Change in allowance for investments --169,283
85,025,442 120,702,835 83,297,497
Excess (Deficiency) of Revenue over Expenditures 6,278,956 (16,891,827) 4,875,392
Principal/Sinking Fund payments (1,893,383)(1,974,770) (2,398,105)
Debt Issued -900,000 (357,675)
Increase (decrease) in Fund Balances 4,385,573 (17,966,597) 2,834,962
Fund Balances – Beginning of the Year 51,653,659 51,653,659 48,818,701
Fund Balances – End of the Year $ 56,039,232 $ 33,687,062 $ 51,653,659
Financial Activities Year ended December 31, 2007
December 31, 2007 Actual 2007 Budget 2007 Actual 2006
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights 2007 Taxation2007 Taxation
26
Development Fees
$24.6M
Interest, Grants &
Other $7.9M
Property Taxes &
Parcel Charges $46.2M
Fees & Charges $24.5M
Reserves $29.6M
2007 Projected Revenue —$132.8 Million
Capital Program $51.0M
s $4.5M Reserves $11.6MtnemyaPtbeD
Other $65.7M
2007 Projected Expenditures — $132.8 Million
Administration $ 1.8M
Fire Protection $ 4.4M
Police Services $13.9M
Corporate & Financial $ 6.0M
Parks, Recreation &
Gen. Govt. Properties $14.7M
Public Works &
Development $11.7M
Sewer $ 6.1M
Water $ 7.1M
$65.7M
Throughout 2007 the municipality placed continued emphasis on sound
financial management. Council endorsed a funding strategy to address the
long-term sustainability of our infrastructure. The strategy begins to address
the need to maintain our existing infrastructure as well as providing for future
growth. By addressing this issue early we will be in a better position to
leverage the financial resources needed to sustain our infrastructure and
services, employing the fiscal practices necessary to earn the confidence
and trust of our citizens. Property taxation provides the District with over
50% of its revenue for general purposes and services such as police and fire
protection, parks and recreation, transportation and the associated capital
requirements depend on funding from property taxation. Maple Ridge residents
enjoy a high quality of local government services with one of the lowest levels
of property taxation in the British Columbia Lower Mainland.
The Government Finance Officers’ Association
of the United States and Canada (GFOA) has
given an Award for Outstanding Achievement
in Popular Annual Financial Reporting (PAFR)
to the District of Maple Ridge for its Popular
Report for the fiscal year ended December 31,
2006. The Award for Outstanding Achievement
in Popular Annual Financial Reporting is a
prestigious international award recognizing
conformance with the highest standards for
preparation of state/provincial and local
government popular reports.
In order to receive an Award for Outstanding
Achievement in Popular Annual Financial
Reporting, a government unit must publish
a Popular Annual Financial Report, whose
contents conform to program standards of
creativity, presentation, understandability,
and reader appeal. An Award for Outstanding
Achievement in Popular Annual Financial
Reporting is valid for a period of one year only.
The municipality of Maple Ridge has received
a Popular Award for the eleventh consecutive
year and is very fortunate to be only one of
four municipalities in Canada awarded a
PAFR for 2006. We believe our current report
continues to conform to the Popular Annual
Financial Reporting requirements, and we
are submitting it to GFOA.
MAPLE RIDGE • 2007 CITIZENS REPORT Deep Roots Greater Heights Demographics27
Source: District of Maple Ridge Planning Department
Demographics
Projected Median Age, Maple Ridge 1986-2031
25
30
35
40
45
50
55
1986 1991 1991 2001 2006 2011 2016 2021 2026 2031
Median Age Projected Median Age
Median Age of 38.7
in 2006
Projected Median Age
of 44.6 in 2031
Review of Existing Population and Housing Projections
0
20,000
40,000
60,000
80,000
100,000
120,000
1971 1981 1986 1991 1996 2001 2006 2011 2016 2021 2026 2031
Historical Population Growth (BC Stats)BC Stats PEOPLE 28* projection
GVRD Growth Management Scenario 4.0 Typlan and Hudema Projection with Fraser River Crossing
30,200
in 1976
73,248
in 2006
95,700 in 2021
(BC Stats People 28*)
95,200 in 2021
(GVRD Growth Mgt Scenario 4.0)
108,000 in 2021
(TyPlan & Hudema)
108,900 in 2031
(BC Stats People 28*)
Percentage of Population by Selected Age Groupings, 2006 and 2031
20%
13%
11%
18%
17%
10%
6%
5%
14%
9%
11%
16%
15%
13%12%
9%
0%
5%
10%
15%
20%
25%
Ages 0-1 Ages 15-24 Ages 25-34 Ages 35-44 Ages 45-54 Ages 55-64 Ages 65-74 Ages 75+
2006 2031
A
Administration.......................................................... 604-463-5221
Arts Centre & Theatre (ACT)................................... 604-476-2787
B
Building Inspections
Building...............................................................604-467-7312
Electrical.............................................................604-467-7313
Gas-Plumbing.....................................................604-467-7314
General...............................................................604-467-7311
After-Hours Inspection Requests........................604-467-7380
Business Licences................................................... 604-467-7440
Bylaw Enforcement.................................................. 604-467-7305
After-Hours ........................................................604-467-7422
C
Cemetery..................................................................604-467-7307
Communications.......................................................604-467-7452
Council Members..................................................... 604-463-5221
D
Dog Licences........................................................... 604-467-7316
E
Economic Development........................................... 604-467-7320
Engineering Enquiries..............................................604-467-7339
Environmental Enquiries.......................................... 604-467-7499
F
Finance Department
Accounts Payable.............................................. 604-467-7388
Accounts Receivable......................................... 604-466-4334
Administration & Accounting.............................. 604-463-5221
Property Taxes & Utilities................................... 604-467-7336
Fire Department (Non-Emergency)..........................604-463-5880
Flooding (After-Hours)..............................................604-463-9581
G
Garbage – Metro......................................................604-466-9277
H
Human Resources................................................... 604-467-7350
L
Library.......................................................................604-467-7417
M
Manager Legislative Services.................................. 604-463-5221
Mayor’s Office.......................................................... 604-463-5221
Municipal Emergency Program................................604-467-7301
Nights & Weekends............................................604-463-9581
P
Parking Enforcement................................................604-467-7305
Parks & Leisure Services
Direct Info Line (24 Hrs).....................................604-467-7322
Direct Reservation Lines
Arenas – Booking/Program Information
Municipal Ice Rental .............................604-465-2499
Planet Ice (Maple Ridge).......................604-467-2883
Ridge Meadows Arenas (Pitt Meadows).604-460-1531
Campground – Maple Ridge.................. 604-467-7357
Facilities – Maple Ridge & Pitt Meadows.....604-465-2499
Picnic Shelters........................................... 604-465-2452
Sportfields.................................................. 604-465-2499
Festivals Society.................................................604-467-7325
Greg Moore Youth Centre.................................. 604-467-7354
Leisure Centre
General Enquiries...................................... 604-467-7322
or............................................................604-465-2452
Aquatics Supervisor................................... 604-467-7302
Program Registration.................................604-465-2470
Parks & Facilities Administration........................604-467-7346
Pitt Meadows Family Rec Centre.......................604-465-2452
Sportsfield Conditions & Closures..................... 604-465-2499
Volunteer Services............................................. 604-467-7459
Youth Services
Children’s Programs.................................. 604-466-4339
Youth Outreach Initiative............................604-467-7354
Planning
Enquiries............................................................ 604-467-7341
Administration.....................................................604-467-7343
Police - RCMP (Non-Emergency)............................ 604-463-6251
Volunteer Services Coordinator......................... 604-467-7644
Pitt Meadows Community Policing.....................604-465-2402
Pound - SPCA..........................................................604-463-9511
Property & Risk Management 604-467-7315
Public Works
Enquiries............................................................ 604-463-9581
or.................................................................... 604-467-7363
Public Works Emergency - 24 hours..................604-463-9581
Purchasing............................................................... 604-466-4343
R
Recycling..................................................................604-463-5545
Roads Maintenance................................................. 604-467-7363
S
Schools.................................................................... 604-463-4200
Seniors’ Programs & Information............................ 604-467-4993
Sewer Maintenance................................................. 604-467-7363
Sidewalk Maintenance............................................. 604-467-7363
Snow Removal.........................................................604-467-7363
T
Traffic Enquiries....................................................... 604-467-7339
W
Water Maintenance.................................................. 604-467-7363
Z
Zoning...................................................................... 604-467-7341
District of Maple Ridge • 11995 Haney Place, Maple Ridge, BC V2X 6A9 • www.mapleridge.ca
Switchboard/GeneraI Information.......604-463-5221
General Fax Line.................................604-467-7329
Public Works Emergency – 24 hours......................604-463-9581
Fire, Police & Ambulance Emergency.......................................911
Municipal Contact Numbers
Deep Roots Greater Heights MAPLE RIDGE • 2007 CITIZENS REPORT Municipal Contact Numbers28
The 2007 Citizens Report has
been prepared and compiled by
the Communications Department.
This department is responsible
for developing and maintaining
effective communications
between the District of Maple Ridge
and its customers and employees.
Comments regarding this
publication can be forwarded to:
Communications Department
District of Maple Ridge
11995 Haney Place
Maple Ridge, BC V2X 6A9
or by email to: cdale@mapleridge.ca
Photography: Garry Hampton
& Oliver Rathonyi-Reusz, In View Images.
Design & Production: Hugh Jacobs,
Hi-Res Graphic Solutions.
Simply Sustainable
This Annual Report has been produced using paper made up of mostly 100%
postconsumer (PC) fibre and 100% recycled paper, using a waterless offset printing press.
This printing process reduces the consumption of water and the release of VOCs (volatile
organic compounds) into the atmosphere. Conventional offset printing fountain solutions
use either isopropyl alcohol (IPA) or specially formulated alcohol substitutes.
Waterless printing does away with both IPA or its substitutes. The other pressroom
VOC components are cleaning solutions and inks. And now with the introduction of
new water-washable waterless inks, a waterless printer can eliminate between 85%
and 95% of pressroom VOCs. This could mean the reduction of tons of VOCs annually.
The total print run uses 685 kg of paper which has a postconsumer recycled
percentage of 100%. The entire report is 100% recyclable.
The savings below were achieved through using PC recycled fibre in place of virgin fibre:
14.5 trees preserved for the future
19 kg waterborne waste not created
23 litres wastewater flow saved
309 kg solid waste not generated
608 kg net greenhouse gases prevented
1.08 × 1010 joules energy not consumed
Savings from the use of emission-free wind-generated electricity*:
316 kg air emissions not generated.
In other words the savings from the use of wind-generated electricity
are equivalent to planting 47 trees or not driving 1215 km.
*Windpower is the fastest-growing green energy source in the world. At present it is the least expensive,
most developed, and fastest to build. The natural energy of wind is converted into electricity through a
wind-powered turbine. The turbines, high-tech windmills, can be grouped into wind farms. They are
responsible sources of energy because they allow multiple uses of land, don't disturb wildlife, blend well
with the landscape and provide alternative sources of income to farmers and landowners.
The 2007 Citizens Report has
been designed and compiled by
the Communications Department.
This department is responsible
for developing and maintaining
effective communications
between the District of Maple Ridge
and its customers and employees.
Comments regarding this
publication can be forwarded to:
Communications Department
District of Maple Ridge
11995 Haney Place
Maple Ridge, BC V2X 6A9
or by email to: cdale@mapleridge.ca
Photography: Garry Hampton
& Oliver Rathonyi-Reusz, In View Images
Design & Production: Hugh Jacobs,
Hi-Res Graphic Solutions
Simply Sustainable
This Annual Report has been produced using paper made up of mostly 100%
postconsumer (PC) fibre and 100% recycled paper, using a waterless offset printing press.
This printing process reduces the consumption of water and the release of VOCs (volatile
organic compounds) into the atmosphere. Conventional offset printing fountain solutions
use either isopropyl alcohol (IPA) or specially formulated alcohol substitutes.
Waterless printing does away with both IPA or its substitutes. The other pressroom
VOC components are cleaning solutions and inks. And now with the introduction of
new water-washable waterless inks, a waterless printer can eliminate between 85%
and 95% of pressroom VOCs. This could mean the reduction of tons of VOCs annually.
The total print run uses 685 kg of paper which has a postconsumer recycled
percentage of 100%. The entire report is 100% recyclable.
The savings below were achieved through using PC recycled fibre in place of virgin fibre:
14.5 trees preserved for the future
19 kg waterborne waste not created
23 litres wastewater flow saved
309 kg solid waste not generated
608 kg net greenhouse gases prevented
1.08 × 1010 joules energy not consumed
Savings from the use of emission-free wind-generated electricity:
316 kg air emissions not generated.
In other words the savings from the use of wind-generated electricity
are equivalent to not driving 1215 km or planting 47 trees.
Councillor Ernie Daykinedaykin@mapleridge.ca
Mayor Gordy Robsongrobson@mapleridge.ca
Councillor Judy Dueck jdueck@mapleridge.ca
Councillor Al Hogarth ahogarth@mapleridge.ca
Councillor Linda Kinglking@mapleridge.ca
Councillor Craig Speirs cspeirs@mapleridge.ca
Councillor Ken Stewartkstewart@mapleridge.ca
District of Maple Ridge
Mayor and Council 2005-2008
District of Maple Ridge • 11995 Haney Place, Maple Ridge, BC V2X 6A9
Tel: 604-463-5221 • Fax: 604-467-7329 • www.mapleridge.ca
Waterless Printing on 100% Postconsumer fibre and 100% Recycled paper.
Design & Production – Hi-Res Graphic Solutions: www.hi-resgraphics.com
• Committee of the Whole on the first and third Monday of each month at 1:00 pm
• Council Workshop on Mondays at 10:30 am
• Council meetings on the second and fourth Tuesday of each month at 7:00 pm
• Public Hearings on the third Tuesday of each month at 7:00 pm
• For more information on public hearings, special Council sessions, and civic events, check our website.
District of Maple Ridge
British Columbia, Canada
2007 CITIZENS REPORT
Simply
Sustainable