HomeMy WebLinkAbout2009 Citizens Report2009 Citizens Report
December 31, 2009
2009 Citizens Report
December 31, 2009
District of Maple Ridge
British Columbia,Canada
Contents
Message from the Mayor of Maple Ridge....................1
Message from the Chief Administrative Officer...........3
Community Development,
Parks & Recreation Services...................................... 4
Corporate & Financial Services....................................7
Public Works & Development Services........................8
Spirit Square .............................................................11
Our Spirit...Our Town..................................................13
Volunteers Grow Community......................................15
Our Community... Maple Ridge..................................17
Maple Ridge Fire Department................................... 19
Police Services in Maple Ridge.................................21
Financial Information................................................ 22
2009 Taxation...........................................................25
Demographics........................................................... 26
Mayor and Council.................................................... 27
Municipal Contact Numbers......................................28
Mission
A safe, livable, and sustainable community for our present and future citizens.
Value Statements
Leadership: To encourage innovation, creativity, and initiative.
Service: To be fair, friendly, and helpful.
Reputation:To stress excellence, integrity, accountability, and honesty.
Human Resources:To recognize that our people are our most valuable resource.
Community:To respect and promote our community.
Stewardship:To consider the long-term consequences of actions,
think broadly across issues, disciplines and boundaries and act accordingly.
Ernie Daykin, Mayor Jim Rule, Chief Administrative Officer
Vision 2025
The District of Maple Ridge is among the most sustainable communities in the world.
As a community committed to working toward achieving carbon neutrality, residents
experience the value of a strong and vibrant local economy and the benefits of an
ongoing commitment to environmental stewardship and creation of stable and special
neighbourhoods. Maple Ridge is a world leading example of thoughtful development
and a socially cohesive community, especially as it relates to the use of leading edge
“environmental technologies,” social networks and economic development.
Other municipalities consistently reference the District of Maple Ridge for its
innovative approaches to dealing with seemingly intractable challenges.
2009 CITIZENS REPORT Deep Roots Greater Heights1
Message from the Mayor of Maple Ridge
On behalf of Council, I am pleased to present our 2009 Citizens
Report for the District of Maple Ridge. This report provides an
overview of the District’s financial information, department highlights
and accomplishments, and other information about our community.
As we have done in previous Citizens Reports, we continue to highlight
the many elements which define livability in our community. Some of
those elements include the natural environment, recreational and
leisure opportunities, festivals and events, arts and culture, agriculture,
community services, schools and heritage. We asked residents, “What
do you love about Maple Ridge?”As you flip through the pages, you’ll
notice their quotes, which are as unique and diverse as every individual.
However, what connects all of us is a strong belief and commitment that
Maple Ridge is a special community, which embodies character, offers
a variety of activity and is unique in its natural beauty.
As I read the quotes from some of our citizens, it made me consider what I love
about Maple Ridge. Quite simply, it is my hometown. I have deep family roots
that reach back over a hundred years. Maple Ridge is a special community with
so much to offer every citizen. I am proud of its heritage and hopeful for its
bright, prosperous future while maintaining its spirit. It is my honour, privilege and
pleasure to be your Mayor and to serve the community my family calls home.
As you peruse the 2009 Citizens Report, reading the information, seeing Maple
Ridge’s story unfold through spectacular photographs and learning what livability
means to fellow citizens, we encourage and invite you to consider what you love
about Maple Ridge.
Through its first year of a three-year mandate, Council maintained its strong
focus and commitment to concentrate on efforts which support three pillars of
priorities – economic, social and environment. Equally, these pillars support the
high level of livability in our community. To achieve a delicate balance between
these interlocking priorities, this Council believes a key to our success has been
and will continue to be our ability to establish and maintain positive working
relationships between ourselves and other levels of government, regional
agencies and community organizations.
This philosophy resulted in many of the accomplishments achieved during our
first year and fuels our commitment to the priorities for 2010. An example of
the results from this focus on establishing and maintaining positive working
relationships is the multi-million dollar improvement project on 224 Street
and Lougheed Highway which is being funded by the District of Maple Ridge,
the Province of British Columbia and the Government of Canada.
Our citizens elected this Council with expectations of addressing many
important priorities including improved transportation and transit,
sustainability and protection of green space, shopping opportunities,
increased industrial tax base and local job creation, and public safety.
Building upon this Council’s achievements in 2009 and dealing with
these important priorities with our partners in a respectful, collaborative,
cooperative manner, our citizens will continue to see benefits and
enhancements that define livability in Maple Ridge.
Some of the significant goals for 2010 include:
• Seven new West Coast Express cars into service
• Construction of sewer to 256 Street correctional facilities, and continued
attention on bringing businesses focused on high tech, post secondary
opportunities and advanced manufacturing to our community
• RCMP contract negotiations, 24/7 staffing at Fire Hall 3, implementation of
Wildlife Protection Plan, and construction of a new animal shelter in
partnership with the BC SPCA
• Improvements on 224 Street and Lougheed Highway from 222 Street to
224 Street, and review of incentives for densification and redevelopment
• Plan for use of Environmentally Sensitive Areas data assembled over the
past few years and prioritizing the implementation of the Agricultural Plan
• Significant progress on the Albion Flats Concept Plan which will include
public input and consultation through a community charette and public
open house
• Implementation plan for the Parks & Recreation Master Plan, policy discussion
regarding acquisition of strategic lands, sequencing policy for future area
plans, Zoning Bylaw review, final comments regarding the Regional Growth
Strategy, potential for a drainage utility and Affordable Housing Strategy
Supporting Council’s vision to enhance the many livability factors which define
our community is District staff, an experienced and dedicated team of highly
qualified professionals. Council welcomes your comments. You can reach us by
email at mayorandcouncil@mapleridge.ca or by phone at 604-463-5221.
We encourage your participation and contribution to ensure Maple Ridge
continues to be an exceptional community in which to live, work and play
— today and for generations to come.
Ernie Daykin
Mayor
Ernie Daykin,Mayor
District of Maple Ridge
Iam pleased to present our 2009 Citizens Report on behalf of all
employees at the District of Maple Ridge.
Maple Ridge is a community filled with experiences to satisfy every
passion. Opportunities exist to try a new outdoor adventure; savour
the natural beauty which surrounds our community; experience arts
and culture; explore Maple Ridge’s heritage; and participate in
organized, structured indoor recreational and leisure activities.
As well, Maple Ridge is becoming renowned for its quality festivals
and fairs organized and led by a community of dedicated, hospitable,
friendly volunteers.
This array of activity combined with our commitment to achieving a balance
between social, economic and environmental priorities makes Maple Ridge one
of the most livable communities in Canada. The investment community has
recognized what we have to offer. In 2009, the Real Estate Investment Network
ranked Maple Ridge as the number two top investment town in British Columbia.
Through thoughtful, long term, comprehensive community development and
business planning process, Maple Ridge is poised to take advantage of its
heightened profile and to welcome the world by way of the newly opened
Golden Ears and Pitt River Bridges.
Highlights of the many accomplishments in 2009 were:
•Improved Accessibility – The opening of the Golden Ears and Pitt River Bridges
•Economy and Jobs – Hosting a successful summit in November to hear from
industry, government and institutions regarding best practices in attracting
high tech investment to our community
•Community Safety – Youth Diversion funding, success of the Community
Safety Officer pilot program and supportive housing funding of $9.2 million
•Downtown – The official opening of Spirit Square as an extension of Memorial
Peace Park and the launch of a new program called Our Spirit…Our Town
addressing Town Centre improvements
•Natural Environment – 75,000 of an anticipated 300,000 trees planted,
expanded number of school and neighbourhood gardens, $1.5 million in
donated park land, Energy Manager grant from BC Hydro, and sustainable
construction practices at Fire Hall 1, the Leisure Centre retrofit and the
Randy Herman Centre
•Festivals and Community Involvement – Hosting many first-class festivals
and high profile special events including the BC Disability Games, Mainstage
2009 and the triathlon for the 2009 World Police & Fire Games
Some of the significant goals for 2010 include:
• Economy and Jobs – Marketing of Maple Ridge through Metro
Vancouver Olympic Program, continuing to develop and implement
our strategic plan for economic development and progressing on
the Albion Flats Concept Plan
• Downtown – Improvements on 224 Street and Lougheed Highway
from 222 Street to 224 Street, and partnering with the Downtown
Business Improvement Association and the Maple Ridge Pitt
Meadows Chamber of Commerce to continue to build upon the
success of the program Our Spirit…Our Town
•Festivals and Community Involvement – Early in 2010, welcomed
the Vancouver 2010 Olympic Torch Relay to our community which
was also selected as one of 14 communities across the country to host a
community celebration for the Vancouver 2010 Paralympic Torch Relay
•Improved Transportation and Transit – Construction of Abernethy Way at
224 Street, traffic lights at Abernethy Way at 216 Street and road improvements
on 232 Street between 124 Avenue and 128 Avenue
Thank you to Council, our employees and the many dedicated volunteers who
make this community such a wonderful place to live, work and play.
J. L. (Jim) Rule
Chief Administrative Officer
Jim Rule, CAO
2009 CITIZENS REPORT Deep Roots Greater Heights3
Message from the Chief Administrative Officer
“Maple Ridge and Pitt Meadows have just completed
a year of extensive research with involvement from
well over a thousand residents answering random
sample surveys, participating in focus groups and
providing written input to our most recent Parks,
Recreation and Cultural Plan. Once completed,
the plan will provide a long term blueprint to ensure
current and future residents enjoy an exceptional
quality of life….good health and inspired lifestyles
....we look forward to working as closely with our
residents as we did during the research phase to
make this vision become a reality.”
— Mike Murray, General Manager
The Division has responsibility for parks, recreation,
cultural activities, programs, facilities, liaison with
community groups, community development work,
accessibility and emergency preparedness.
Administration
One of the primary functions is to support the Parks
and Leisure Services Commission. The
Commission involves representatives from each
Municipal Council, the School Board and citizen at
large representatives in a collaborative effort to meet
citizens’ needs. Long term planning and major
agreements are part of the work of this section.
Highlights of our 2009 achievements follow:
• Conducted Parks, Recreation & Cultural
Plan research
• Acquired land for the Cemetery, North Alouette
Greenway, Coniagas Trail and Silver Valley
Neighbourhood Park
• Completed the School District No. 42 site
acquisition agreement
• Maple Ridge and Pitt Meadows
Spirit Squares completed
• Maple Ridge Public Art Committee and
Volunteer Coordinator’s Network established
• Supportive Housing project approved
• Disability Games hosted
Community Services
The Community Services Department is comprised of three functions:
Social Planning, Youth Services and Neighbourhood Development.
Social Planning supports the Social Planning Advisory Committee to improve
the social well-being of the community by building community capacity
through Social Services Network Development, Community Solutions
initiatives, Community Building initiatives and by encouraging Socially
Sustainable practices for current and future citizens.
Youth Services oversees the Greg Moore and the Pitt Meadows Youth
Centres and provides recreational program services for preschool children
(0 to 5 years), school aged children (6 -12 years) and youth (13 to 18
years) throughout Maple Ridge and Pitt Meadows. Programming utilizes a
benefit-based approach with a focus on active living and leadership development.
Neighbourhood Services recognizes the importance of the role that neighbourhoods
play in overall community health and wellness by supporting neighbourhood
development, Neighbourhood Network development and neighbourhood input to
community planning processes. Highlights of our achievements in 2009 include:
• After School Kids Clubs expanded to seven programs
• Listen to Us Youth Engagement in Pitt Meadows completed – 400+ surveys and
200 youth engaged in workshops to contribute to the future development of
recreation services
• Continued development of Youth Mentorship Program at the Thomas Haney
Secondary School Youth Action Park
• Successful introduction of registered outdoor adventure programs and Leadership
program series for youth
• One new School Neighbourhood Garden added and two more in planning stages
• Neighbourhood Futures Conference held
• Farmers Market support contributed to enhancing growth (in vendors and attendance)
and ensuring sustainability of the market
• Snapshot 2008 Community Indicator Profile updated in partnership with the
Community Network
• Two new Community Network Standing Committees established: Food Policy Table
and Middle Years Matters (focus on services for 6 to 12 year olds)
• The Hive Neighbourhood Centre (Hub for services) opened at Eric Langton
Elementary School
• Seniors’ Network established / Aging Communities forum held
Parks & Facilities
The Parks & Facilities Department maintains a total of 218 hectares of parkland
including seasonal displays throughout Maple Ridge and Pitt Meadows. The
Department also maintains landscaped boulevards, park sites, playgrounds, soccer
fields, ball diamonds, cemeteries, major trail systems, tennis and sport courts, and
administers the lease for the Maple Ridge Golf Course. The Department
oversees the maintenance of all Municipal facilities including Municipal Hall,
fire halls and public safety buildings, as well as rental and leased properties.
The functions carried out include janitorial services, elevator,boiler, heating,
air handling service contracts and energy management. Highlights of our
2009 achievements follow:
• 136 Avenue trail and Pitt Meadows Senior Secondary artificial turf field
grants obtained
• Design completed for Pitt Meadows Arena and South Bonson
Community Centre
• Whonnock Lake compensation planting completed
• Reg Franklin Park opened
• Maple Ridge Park, Eagle Park and other play equipment replaced
• First Silver Valley mini-park completed
• Dog off leash park consultation completed
Recreation
The Recreation Department provides recreational opportunities for both Maple Ridge
and Pitt Meadows citizens. Programs and facilities include aquatics, fitness, arts, health
related drop-in programs, skating, outdoor recreation opportunities and special events.
Highlights of our 2009 achievements follow:
• Outdoor Recreation & Sport Council and Pitt Meadows Arena Steering
Committee formed
• Universal Design for Outdoor Spaces published
• 70+ special events hosted
• Distributed 20,000 Outdoor Recreation guides
• Leisure Centre energy retrofit completed
Emergency Preparedness
The District’s Emergency Operations Centre (EOC) is activated when the EOC Director
deems a disaster event serious enough to call together a broad range of resources
within the BC Emergency Response Management System to support front line responders.
Trained staff are assigned to the planning, operations, logistics and finance functions,
as well as communications roles to provide support over a sustained period.
Highlights of our 2009 achievements follow:
• Autodial valet implemented for emergency programs
• Emergency Evacuation Plan completed
• Pandemic Preparedness Plan developed
Mike Murray
General Manager:
Community Development, Parks & Recreation Services
Mike Murray,
General Manager
2009 CITIZENS REPORT Deep Roots Greater Heights5
Community Development, Parks & Recreation Services
“Our financial sustainability policies have laid the framework for
meeting the present and future needs of our community.”
— Paul Gill, General Manager
The Division consists of three departments: Clerk’s, Finance
and Information Services. We also provide support to the
Police and the Fire Department.
Administration
The Administration section is responsible for making recommendations
to merge and align strategic planning, best practices, performance
measures and budget priorities that guide decision-making in our
organization. In addition, we are responsible for carrying out corporate
initiatives as directed by Council and the Corporate Management
Team, and we attend to enquiries and request for assistance from fellow
staff, Council members and the general public. Highlights of our 2009
achievements follow:
•Implemented several enhancements to our website, including making major
presentations available on demand as well as additional online services
•Reached a partnership agreement with the BC SPCA for a new shelter and
participated in RCMP Contract negotiations
•Provided performance measurement results to Council and the public
Clerk’s
The Clerk’s Department is responsible for supporting the legislative matters and
decisions of Council, including agenda preparation, recording of official minutes,
administration of bylaws, and the execution of all legal documentation. The
Department is the liaison between the District’s contract legal service providers,
and Council and staff, and is responsible for providing Council with up-to-date
legislative, statutory and procedural information in the increasingly complex legal
environment in which local governments operate. The Clerk’s Department also
administers the corporate records management program and is responsible for
compliance with Freedom of Information and Protection of Privacy legislation.
The Department conducts the triennial general local and school district elections
as well as bi-elections and referenda. The Department is responsible for the
acquisition and disposal of all District land and for the administration of
rental properties. The District’s Risk Management program for loss control
and insurance is also a function of the Department. Highlights of our 2009
achievements follow:
•Supported Council in conducting its business and held orientation sessions
for the new Council
•Advanced standardized electronic document and records management system
including the development of a new naming convention for electronic files
•Developed a Risk Management program to define processes for risk analysis
and loss prevention, and conducted risk management training sessions
Finance
The Finance Department provides services through cooperative
interaction with customers and fellow staff supporting the
administrative and fiscal needs of the District within a framework
that ensures sound fiscal governance. Specific functions include the
preparation and monitoring of the Five Year Consolidated Financial
Plan and the Annual Financial Statements; preparing and interpreting
interim financial statements; levying and collecting municipal taxes
and utility fees; processing accounts payable and receivable;
development and maintenance of financial systems; investing and
safeguarding of the District’s financial assets; the provision of internal
audit functions; and general cashiering services. In addition, the
Department is responsible for reporting financial matters to the Audit
and Finance Committee. Highlights of our 2009 achievements follow:
•Developed a published budget document which received the Government
Finance Officers Association Distinguished Budget Presentation Award
•Developed an inventory of municipal assets consistent with industry
standards and held a variety of financial workshops for Council
Information Services
Information Services is responsible for managing corporate computer systems
and supporting infrastructure. The corporate computer systems include hardware,
software and data resources but also the governance framework to ensure that
investments in information technology continues to provide value to the
organization. Highlights of our 2009 achievements follow:
•Undertook several technological improvements including:
- New Service Desk software, cell phone replacement and payroll upgrade
- Migration of remaining Oracle databases to Sun Solaris
- An automated telephone call out system, volunteer management software,
new dog licencing program, new network monitoring software, and economic
development service request tracking system were implemented
- Performance management software was purchased and installed
- Fire department management system upgrade
- Fibre optics program Phase 1 completed
- New telephone system purchased, installed first phase into Fire Hall #1
- Grant Hill radio tower constructed
- Several website improvements (Plan for Tomorrow, Our Spirit, Festivals
and Events, and search engine upgrade)
- Several multi-year system-wide entreprise projects began
Paul Gill
General Manager:
Corporate & Financial Services
Paul Gill,
General Manager
Corporate & Financial Services
2009 CITIZENS REPORT Deep Roots Greater Heights7
“The District is now well and truly positioned for
significant investment. The new Golden Ears and
Pitt River Bridges have removed previous transportation
obstacles for Maple Ridge. The downtown, through its
Smart Growth Plan, is being densified and attracting
new commercial interests. Parks and trails continue
to be added to the District’s outdoor recreation areas.
A lot of previous work and planning is now starting to
be realized and there’s much more to come. It’s a
very exciting time for Maple Ridge.”
— Frank Quinn, General Manager
The Public Works & Development Services Division
is comprised of four departments: Planning,
Engineering, Operations, and Licenses, Permits and
Bylaws. We also work closely with Ridge Meadows
Recycling Society.
Planning
The Planning Department provides corporate and
community service in four defined service areas:
development application management, environmental
management, policy review and development, and
provision of professional support and information.
Highlights of our 2009 achievements follow:
• Commenced implementation of the award-winning
Area Plan for the downtown including Development
Permit Guidelines
• Provided technical assistance to Council in its
review of the draft Regional Growth Strategy
• Prepared options to advance the Albion Area Plan
• Designed a modified Development Application
Review process
• Prepared Regional Context Statement Amendment
for Jackson Farm
Licenses, Permits and Bylaws Department
The Licenses, Permits and Bylaws Department is responsible for
enforcing the District’s bylaws, issuing building permits, inspecting all
construction works, operating the animal shelter, enforcing animal
control regulations and ensuring all businesses operating in the District
are licensed. Highlights of our 2009 achievements follow:
• Undertook successful enforcement initiatives for
Northumberland Court
• Worked with RCMP and Community Outreach to address
homelessness issues
• Held successful semi-annual Builders Forum
• Provided technical assistance for tendering of new BC SPCA building
Engineering
The Engineering Department provides municipal engineering services and support
to residents of Maple Ridge and other departments. Highlights of our 2009
achievements follow::
• Substantially completed the construction of 240 Street Bridge (Kanaka Creek)
• Liaised with TransLink and the Province for the completion of the Golden Ears
Bridge and Pitt River Bridge
• Secured $5.5 million investment through infrastructure grants for downtown
• Completed the Cottonwood connection to Dewdney Trunk Road
• Completed 240 Street roadworks from Dewdney Trunk Road to 113 Avenue
• Completed the Annual Water System Report and submitted it to the Fraser
Health Authority
Operations
The Operations Department is responsible for the management and maintenance
of municipal infrastructure and provides services fundamental to the health,
safety and convenience of our rapidly growing population in a manner that is
responsive, economical and environmentally responsible. This includes providing
24-hour-a-day emergency response to residents. Highlights of our 2009
achievements follow:
• Introduced the Our Spirit…Our Town initiative in the downtown including the
installation of street furniture, the opening of Spirit Square and conducting a
major cleanup of the downtown area in cooperation with the Downtown
Business Improvement Association
• Replaced four gasoline vehicles with hybrid vehicles through normal
replacement cycle bringing the total number of hybrids within the fleet to 22
• Severe snowstorms and a large effort in snow removal resulted in the
development of a newly adopted policy on snow and ice on municipal roadways
Recycling
Ridge Meadows Recycling continued with their successful program in
2009. Highlights of their 2009 achievements follow:
• Implemented a community-wide change to blue box pick up day,
changing to a 7:00 am start time and promoting flattened cardboard
• Conducted 176 community workshops with direct contact to over
7,000 students and 1,150 adults
• Recycled:
- 10,785 tons of potential waste
- 320 tons of computers, parts and televisions
- 86 tons of approximately 790 units of car batteries
- 20 tons of flammables and pesticides
Frank Quinn
General Manager:
Public Works & Development Services
Public Works & Development Services
2009 CITIZENS REPORT Deep Roots Greater Heights9
Frank Quinn,
General Manager
On July 11, 2009 at 11:00 am, representatives
of the District of Maple Ridge and the Province
of BC joined the community of Maple Ridge to
celebrate the official opening of Spirit Square at
Memorial Peace Park. This community celebration
was the culmination of several years of work
partnering with the provincial government through
the BC Spirit Squares program. This program was
initiated as a legacy to BC’s 150th anniversary and
invited communities from across the province to
become part of the program which was aimed at
enhancing the community spirit of every town or
city that participated.
At the official opening, Mayor Ernie Daykin said,
“We are very fortunate to have added this beautiful
square to our Town Centre. Besides recognizing the
contributions of the Province of British Columbia and
the District of Maple Ridge, I want to send a special
thanks to all of the businesses in the area and their
customers for their patience and cooperation while
this project was under construction. Spirit Square
has turned out to be a wonderful place.”
To begin the process, in 2007, the District of Maple
Ridge applied for the grant and received $500,000
to create its Spirit Square and build upon the
success of Memorial Peace Park. The plan was to
extend the park into the newly created square which
would be centred between McIntosh Avenue and
119 Avenue along 224 Street. The design was
intended to allow for a plaza-type feature on the
roadway, with a paving stone circular pattern at
its centre. With this extension from Memorial Peace
Park, it would prove to be an ideal setting for
festivals, community events and the weekly
Farmers Market scheduled from May to October.
Construction on Spirit Square began in January
2009 and involved removing a centre road median,
replacing storm sewer and water lines, widening
sidewalks, planting additional street trees, adding
hanging flower baskets, new lighting, benches and
constructing a new water feature at the entrance
to Memorial Peace Park. Other elements included
tactile strips at pedestrian corners to better
accommodate those with visual impairments, and
improved facilities for festivals and special events.
2009 CITIZENS REPORT Deep Roots Greater Heights11
Spirit Square
“What I love about living in Maple Ridge is it
has a quaint small town community feel, as
well as we are well connected to be in the
heart of a cosmopolitan city via a 45 minute
commuter train ride.”— Greg Turnbull
“I moved to Maple Ridge in 1996 because it was clearly a community with a
strong sense of its history and culture. I have made my home here because of
the strong sense of community, and the excellent library and theatre. I look
forward to the new museum and archives that will provide another place where
newcomers and old timers can learn about themselves and each other.”
— Brenda Smith
In the spring of 2009, the District of Maple Ridge,
in partnership with the Downtown Business
Improvement Association and the Chamber
of Commerce, launched a new project called
Our Spirit…Our Town. The program is an important
step in building Maple Ridge’s commitment to
action to create and maintain a safe, clean, lively
and inviting downtown.
During the 2009 Earth Day celebration in Memorial
Peace Park, the three partners came together to the
confirm their commitment to the program by signing
a Memorandum of Understanding which states:
“The District of Maple, the Chamber of Commerce
and the Downtown Maple Ridge Business Improvement
Association have formed a partnership to focus their
collective efforts on the Town Centre of Maple Ridge,
in a program called Our Spirit…Our Town.
With the creation of Spirit Square in the heart of our
community, it is timely and appropriate to develop an
initiative called Our Spirit…Our Town.
Our Spirit…Our Town is the beginning of what
promises to be an important step to build on our
community’s commitment to action to create and
maintain a safe, clean, lively and inviting Town Centre.
All partners are committed to Our Spirit…Our Town.
The Partners will:
•Work cooperatively to make our Town Centre safe,
clean, lively and inviting
•Strive to create the best Town Centre in
British Columbia
•Create a work program to achieve Our Spirit…
Our Town
•Support one another’s projects and activities
designed to enhance the Town Centre
•Actively promote Our Spirit…Our Town to
members, constituents and customers
•Work with other agencies to achieve the goal”
Representing the three partners at the signing of the
Memorandum of Understanding were Ernie Daykin,
Mayor of Maple Ridge; Randy Cooke, President of the
Maple Ridge Pitt Meadows Chamber of Commerce
and Ernie Beaudin, President of the Downtown
Maple Ridge Business Improvement Association.
“Citizens, businesses, community organizations and
local government working together can make a
difference! I encourage all of our citizens and
businesses to participate in this exciting initiative,”
said Mayor Daykin.
“We are proud supporters of Our Spirit…Our Town,
and will be working to encourage and enlist the
active participation of our members,” said Randy
Cooke, President of the Maple Ridge Pitt Meadows
Chamber of Commerce.
“Businesses operating in the Town Centre have made
significant investments in our community and together
with our partners, we will make a difference,” said
Ernie Beaudin, President of the Downtown Maple
Ridge Business Improvement Association.
The activities which support the principles and
purpose of Our Spirit…Our Town focus on these
key areas:
•Safety and security in the Town Centre
•Town Centre cleanliness
•Helping those in need
The goal of Our Spirit...Our Town is to become
a lasting legacy for the community.
Our Spirit...Our Town
2009 CITIZENS REPORT Deep Roots Greater Heights13
“We love that we can live, work, and play
in Maple Ridge. A great place for our
young family to plant our roots, a great
place to do business, and amazing
facilities and outdoor recreational
opportunities make Maple Ridge a
place we can truly call ‘home’”
— Steve & Karen Pukesh
The Parks and Leisure Services Volunteer and
Festival Office, located in the Maple Ridge Leisure
Centre and the Pitt Meadows Family Recreation
Centre, provides support to a number of municipal
and partner organizations’ volunteer programs
including the Maple Ridge Arts Centre, Emergency
Social Services, Aquatics, community special events,
Youth and Seniors Services, and Sports and Fitness.
Volunteer software is used to help recruit and
manage volunteer information and is located at
www.myvolunteerpage.com. Prospective volunteers
can browse 173 different volunteer job descriptions
to find a match with their skills and interests.
Interested citizens are also invited to attend
bi-monthly volunteer information sessions to learn
more about volunteerism and community involvement.
The municipality partners with Volunteer Maple Ridge
Pitt Meadows to extend the benefits of volunteerism
to a range of community non-profit agencies, providing
volunteer training, recognition events and other
initiatives aimed at growing community volunteerism.
The District of Maple Ridge recognizes the significant
recreational benefits of volunteerism to both the
individual and to the cause they support. While
citizens are developing job related skills, networking,
forming new friendships, and staying active and
healthy, the community is benefiting from the
diverse skills and hard work of volunteers.
Volunteers Grow Community
2009 CITIZENS REPORT Deep Roots Greater Heights15
“I was born and raised and have always lived in
Maple Ridge, which is now 34 years. My husband
and I have chosen to raise our children in
Maple Ridge. The reasons are we love the small
town feeling and it offers everything we need
from kids activities to recreation. I love the fact
I can take my kids for a hike through Cliff Park,
which is literally our backyard but not too far
from the downtown core.”— Carly Fairburn
•The Spirit of BC Week featured daily active, cultural
and literacy events in February.
•The second annual Spirit of Wood Festival unveiled
another wood carving created by the community.
•An Easter egg hunt was hosted by the Whonnock
Community Association for residents.
•National Volunteer Week celebrated the hundreds
of community members that generously donate
their time.
•Earth Day featured workshops, performances and
numerous child-orientated activities.
•The annual Ridge Meadows Home Show, the
Funzone Children’s Festival, the Times Taste of
Ridge Meadows, the Body, Mind and Spirit Psychic
Fair, a mini RV Show and West Coast Amusements
Carnival were well attended events.
•The Silver Valley Spring Festival in Maple Ridge
Park celebrated the natural environment with
children’s activities, contests, vendors and
entertainment. Highlights included a salmon
release and floral arrangement contest.
•The Haney Farmers Market was held in Memorial
Peace Park every Saturday from May to October.
The market was well attended and organizers
planned a different themed market each week to
reflect in season produce and other events.
•Webster’s Corners Day brought together families
to celebrate their neighbourhood with games, a
pie-eating contest, local artisans, raffle, interactive
displays and the Heritage Tea and Historic display.
•Adstock was a free outdoor music event that
showcased local youth bands in Memorial
Peace Park.
•Canada Day in Memorial Peace Park began with
an early morning Farmers Market followed by the
traditional flag raising ceremony, entertainment,
children’s art activities, multicultural foods and a
giant craft market.
•Maple Ridge hosted Theatre BC’s Mainstage 2009
Festival at the Arts Centre and Theatre. Theatre
groups from across BC attended the week long event.
•The Caribbean Festival featured live Caribbean
bands, great music, colourful costumes, dancing,
arts and crafts, and delicious food.
•The Maple Ridge Museum organized their annual
Music on the Wharf series throughout the
summer months.
•The 2009 BC Disability Games brought together
many athletes from around the province competing
in a number of sports to various locations in
Maple Ridge.
•The Emerald Pig Society produced Romeo and
Juliet for the annual Bard on the Bandstand event
in July.
•The 108th annual Country Fest featured 4-H youth
shows, baby animal displays, sheep shearing and
sheep dog demonstrations, horse shows, home
arts competitions, first class stage and roving
entertainment, festival food and a midway.
•The second annual Ridge Meadows Heritage Day
celebrated local history with a Pioneer Parade,
midway games, a community barbeque,
entertainment and fireworks.
•The Jazz & Blues Festival in Memorial Peace Park
featured eleven hours of non-stop live music from
some of BC’s best local, regional and national Jazz
& Blues artists.
•The Breastfest musical event took place for the
second time as a breast cancer fundraiser
featuring youth bands.
•The Whonnock Lake Day celebration featured a
pancake breakfast, crafts, children’s activities and
musical entertainment.
•BC Rivers Day held at Allco Park and Kanaka Creek
celebrated our spectacular river heritage and raised
awareness of our streams and rivers. Events
included canoe tours, stewardship displays,
walking tours, stage entertainment, a barbecue
and interactive children’s activities.
•The Ghost RidgeHaunted House and fireworks
display at the Maple Ridge fairgrounds entertained
thousands of thrill seekers as a fundraiser for
local charities.
•Remembrance Day ceremonies were held at the
Memorial Peace Park Cenotaph, following the
parade from the Royal Canadian Legion building.
•Christmas in the Park and the Santa Claus Parade
has become a favourite in December. Entertainment
for children and families with a dazzling parade of
lights, music and decorated floats, a community
carol sing along, a photo session with Santa and
Mrs. Claus, and free hot chocolate.
•Christmas Haven served dinner and entertainment
to those who were alone on Christmas Eve.
Our Community... Maple Ridge
2009 CITIZENS REPORT Deep Roots Greater Heights17
“I love Maple Ridge because there’s always
something happening in Maple Ridge!
Festivals, multicultural celebrations,
sports events, leisure activities. NEVER
nothing to do– trails for biking, walking
or horseback riding; from climbing to
canoeing, you can enjoy it all in one day!
I love shopping in our friendly ‘small town’
setting or picking blueberries for dinner; all
this seven minutes from my own front door
...how can you not love Maple Ridge?”
— Ineke Boekhorst
Maple Ridge Fire Department
The Fire Department provides a proactive approach
to fire services through the development of
multi-year business plans, which include detailed
multi-year financial plans. The primary mission of the
department is the protection and preservation of life,
property and the environment. This service is provided
by a group of 99 dedicated paid-on-call firefighters,
36 full-time firefighters, six chief officers and two
administrative support staff. The department relies
heavily on cross-training and good communication to
ensure that the department functions efficiently and
effectively. Each of the assistant chiefs assumes
responsibility for the operation of the individual Fire
Halls. In addition to administrative duties, the chief
officers assume the role of Duty Chief, which involves
responding to all serious Fire Department emergency
calls 24-hours-day, on a rotational basis.
Highlights of our 2009 achievements follow:
•Public education and relations events in the
community including: Hot Summer Nights,
Camp Goodtime, Summer Safety Smart Cards
and fire safety presentations to all grade 5/6
students in Maple Ridge schools. Fire Prevention
Week was full of activities including school fire
drills, Panago Pizza partnership, Sign-Up the
Community program, Fire Chief for a Day,
Community Safety Star Awards and an Open House.
•Firefighters continued the “Be Alarmed” Smoke
Alarm Program sponsored by the Rotary Club of
Haney and Canadian Tire. When firefighters
encounter a home that lacks the protection of
a working smoke alarm, the program enables
firefighters to install smoke alarms at no charge.
•Expansion and renovations to Fire Hall 1 were
substantially completed. Leadership in Energy and
Environmental Design (LEED) certification is being
applied for on this project.
•Successfully negotiated a Mutual Aid Agreement
with Township of Langley, Mission and Pitt Meadows
and determined the Golden Ears Bridge Joint
Jurisdiction response protocols with Pitt Meadows
and Township of Langley
•Conducted inspections of all apartment structures
•Continued with the implementation of the Fire
Department Master Plan including the recruitment
and training of additional paid-on-call firefighters
and the hiring of six full-time career firefighters to
allow three firefighters to staff Fire Hall 3 during
the daytime seven days a week.
•The Charities Committee held several events
throughout the year including the Car Wash for the
Vancouver General Hospital Burn Unit, Missing
“Juan” (The 1, nicknamed Juan, from the Fire
Hall’s name was taken down during construction
and went “missing”. “Juan” was held for ransom
with all funds going to support the “little Juan’s” at
BC Children’s Hospital), Head Shave for the Ridge
Meadows Hospital Oncology Unit, Firefighters for
Families Food Drive and the Muscular Dystrophy
Boot Drive. This committee demonstrates the
firefighters’ dedication to the community, high
morale in the organization, and the spirit of
cooperation and inclusiveness between the
full-time and paid-on-call members. Since 2002,
these events have raised over $270,000.
•Hosted the BC Training Officers Conference with
over 250 attendees
•The Junior Firefighter Youth Academy graduated its
11th class.
2009 CITIZENS REPORT Deep Roots Greater Heights19
The main priorities of the Ridge-Meadows detachment
are to reduce the incidents of crime and threats to
public safety and to continue to heighten the sense of
safety on streets and neighbourhoods. The RCMP are
addressing these priorities from several fronts.
A crime analysis approach to crime enables police to
focus on areas or hot spots associated with criminal
activity. This analysis identifies crime trends and
criminal intelligence which shows where to focus
resources. One of the initiatives formed out of
criminal intelligence and crime analysis is the
formation of a Detachment Marihuana Enforcement
Team which has enabled the detachment to respond
quickly and efficiently to grow operations without
decreasing on-road resources. RCMP have also
utilized the ICBC Bait Car Program with several
successes in the community.
General Duty uniform members respond to calls
for service, but are very active in crime reduction by
ensuring known criminals and those before the
courts are accountable for their actions. One
technique they are using is curfew checks, ensuring
those on court-ordered curfews are at home. General
Duty members continue to work closely with the
Youth Diversion Program with success in decreasing
youth recidivism in our communities. But the police
cannot do it alone. This detachment is blessed with
an abundance of volunteers who willingly sacrifice
many hours away from their families in service to
their community. The success of service to the
community is shared by volunteers working with our
organization as Block Watch, Court Watch, Search
and Rescue, Bike Patrol, Citizens on Patrol, Auxiliary
Constables and the community policing committees.
Our Community Safety Officers continue to work with
the Drug Awareness Resistance Education program
(DARE) in local elementary schools. The citizens of
Maple Ridge actively participate in the policing of
their community.
The Traffic section continues to work closely with
ICBC and municipal and other government agencies
focusing on problem traffic locations with a view to
decreasing injury accidents and dangerous driving.
The detachment engages in addressing the root
causes of criminal behaviours, as well as the
enforcement of law and order. As much as RCMP
members have been involved and successful in drug
enforcement, it is recognized that drug addiction is
often the root cause of aberrant behaviour. The
RCMP detachment is closely aligned with several
social agencies such as Alouette Addictions, Fraser
Health, Maple Ridge Treatment Centre, Social
Planning Advisory Committee and the Salvation Army
looking for ways to offer opportunities to those in
need. The RCMP have a positive partnership with
bylaw officers who liaise on projects together, with
very successful outcomes.
Highlights of our 2009 achievements follow:
•Downtown Foot Patrols were enhanced in the
summer months with Community Safety Officers
and Youth Resource Officers when schools were
not in session.
•Twenty-eight Auxiliary Constables provided “bike
patrol” visibility in our downtown core and attended
community events and festivals. Volunteer Bike
patrol co-sponsored with ICBC providing volunteers
hours and visibility in the community.
•RCMP welcomed new Officer In Charge,
Superintendant Dave Walsh.
•Marihuana Enforcement Team dismantled 73
grow operations.
•RCMP worked with support agencies to provide the
best care programming and opportunities available
for the 25 youth identified as most at risk.
•Crime trends were analyzed on a daily basis to
identify emerging problems and hotspots so that
criminal intelligence could be coordinated. Prolific
offenders were targeted to reduce chronic crime
and police patrols were accomplished in high crime
areas. Property crime offences were reduced by 2%
in 2009 as compared to the same period in 2008.
Police Services in Maple Ridge
2009 CITIZENS REPORT Deep Roots Greater Heights21
2009 CITIZENS REPORT Deep Roots Greater Heights22
Financial Information
Financial Information
Effective January 1, 2008 the District adopted the accounting provisions of the Public Sector Accounting Board (PSAB) requiring municipalities to report their tangible capital assets at cost and amortize them
over their estimated useful lives. Adopting this provision resulted in reporting an accumulated surplus in 2009 of $776,338,694 ($751,682,230 for 2008). Amortization expense of $16,004,762 has been
recorded for 2009 ($15,443,192 for 2008). Information about amortization expense is not available for years prior to 2008.
Other 13%
Investment
Income 4%
Development
Revenue 7%
Grants 4%
User Fees & Other 26%
Taxes 46%
Taxes
User Fees & Other
Grants
Development Revenue
Investment Income
Other
2009 Revenues
Protective Services
Transportation
Recreation & Cultural
Water Utility
Sewer Utility
General Government
Planning; Public Health & Other
2009 Operating Expenses
Planning; Public Health & Other 3%
General
Government 14%
Sewer
Utility 9%
Water
Utility 10%
Recreational & Cultural 21%
Transportation 17%
Protective Services 26%
Dollars (thousands)
2009
2008
2007
2006
2005
Revenues by Source 2005-2009
60,000
50,000
40,000
30,000
20,000
10,000
-10,000
Taxes User Fees
& Other
Revenues
Senior
Government
Grants
Development
Revenue
Interest &
Investment
Income
Refinancing
& Other
Gains
Gain (loss)
on Disposal
of TCA
Contributed
TCA
Dollars (thousands)
2009
2008
2007
2006
2005
Expenditures/Expenses by Object 2005-2009
45,000
40,000
35,000
30,000
25,000
20,000
15,000
10,000
5,000
0
Labour Goods &
Services
Debt
Servicing
Capital Contributed
Infrastructure
Amortization
Expense
2009 CITIZENS REPORT Deep Roots Greater Heights23
Financial Information
Revenue
Taxes for municipal purposes $ 53,744,200 $53,531,683 $ 50,028,475
User fees and other revenue 30,299,883 28,348,170 29,734,827
Senior government transfers 4,960,467 20,778,244 2,976,171
Development revenue 8,445,374 34,279,915 7,696,086
Interest and investment income
Investment income 794,763
Interest income 4,945,311
Less: Deferred amount (1,064,338)
Interest and investment income 4,675,736 4,675,736 1,830,000 4,373,379
Refinancing and other gains 171,926 - 634,318
Gain (loss) on disposal of capital asset (1,226,799)- (149,212)
Contributed tangible capital assets 15,825,357 15,825,357 26,439,664
116,896,144 154,593,369 121,733,708
Expenses (segment report)
Protective services 25,008,681 25,966,914 22,310,829
Transportation services 15,510,621 15,345,225 15,092,926
Recreation and cultural 18,945,052 17,299,114 17,371,422
Water utility 9,098,258 10,333,254 8,181,060
Sewer utility 8,005,891 8,603,922 8,185,694
General government 12,497,369 15,741,271 12,558,434
Planning, public health and other 3,173,808 3,624,689 3,057,413
92,239,680 96,914,389 86,757,778
Annual surplus 24,656,464 57,678,980 34,975,930
Accumulated surplus - beginning of the year 751,682,230 751,682,230 716,706,300
Accumulated surplus - end of the year $ 776,338,694 $809,361,210 $ 751,682,230
Consolidated Statement of Operations
Restated
Year ended December 31, 2009 Actual 2009 Budget 2009 Actual 2008
*Financial Statements
The Financial Statements are presented in conformity with generally accepted accounting
practices (GAAP). For a copy of the full 2009 Annual Report including audited 2009
Consolidated Financial Statements which include more detailed information, please
contact the Finance Department at 604-463-5221 after June 15, 2010
Glossary
Accumulated Surplus –Represents net economic resources; the amount by which all assets, both financial and non-
financial, exceed all liabilities and indicates that a government has net resources available to provide future services.
Amortization –The reduction of the value of an asset by prorating its cost over a period of years.
Annual Surplus/Deficit –The difference between annual revenues and annual expenses. If positive it is referred to
as Annual Surplus, if negative, it is referred to as Annual Deficit.
Net Financial Assets –The excess of financial assets over liabilities.
Tangible Capital Assets –Assets of long-term character that are intended to continue to be held or used, such
as land, buildings, machinery, furniture, and other equipment. These assets have a significant value and a useful
life of greater than one year. Capital assets are also called fixed assets.
Consolidated Statement of Financial Position
Restated
As at December 31, 2009 2009 2008
Financial Assets
Cash and temporary investments $ 29,296,767 $ 17,796,049
Portfolio investments 83,669,160 100,002,153
Accounts receivable 13,154,599 12,170,400
Recoverable local improvements 2,425,921 1,086,382
Other assets 579,020 562,982
Inventory available for resale 471,658 471,658
129,597,125 132,089,624
Liabilities
Accounts payable and accrued liabilities 12,145,365 13,861,354
Deferred revenue 13,013,971 10,420,100
Restricted revenue 36,157,206 38,599,279
Refundable performance deposits and other 6,362,066 5,820,400
Employment future benefits 4,468,700 4,184,300
Long-term debt 42,229,302 44,018,240
114,376,610 116,903,673
Net Financial Assets 15,220,515 15,185,951
Non Financial Assets
Tangible capital assets 749,292,423 724,835,346
Undeveloped landbank properties 11,071,587 11,071,587
Supplies inventory 377,341 400,909
Prepaid expenses 376,828 188,437
761,118,179 736,496,279
Accumulated Surplus $ 776,338,694 $ 751,682,230
2009 CITIZENS REPORT Deep Roots Greater Heights24
Financial Information
Protective Services
Transportation
Recreation & Cultural
Water Utility
Sewer Utility
General Government
Planning; Public Health & Other
2009 Capital Additions
Planning; Public Health & Other 0%General
Government 3%
Water
Utility 10%
Sewer Utility 13%
Recreational
& Cultural 10%Transportation 47%
Protective Services 17%
$2,093
$60
$157
$160
$171
$190
$262
$317
$348
$428
$390
$416
$453
$814
$1,075
$1,283
$0 $500 $1000 $1500 $2000
Total for Municipal Services
Recycling (includes capital)
Development Services
General Government
Capital
Fire Services
Sewer (includes capital)
Water (includes capital)
Community Dev't Parks & Rec
Police Services
Telephone (Basic)
$315Home Security System
Internet (Basic)
Cable (Basic)
Home Insurance
Terasen (Gas)
BC Hydro (Electricity)Standard Household Costs
Cost of Municipal Services
Based on 2009 average single family residence
Comparison of the Average 2009 Annual Property Tax Bill
for All Municipal Services to Other Standard Household Costs
2005 2006 2007 2008 2009
$700
$600
$500
$400
$300
$200
$100
75,000
74,000
73,000
72,000
71,000
70,000
69,000
68,000
67,000
66,000
65,000
Population Estimate 2005-2009Debt Per Capita 2005-2009
-
2005 2006 2007 2008 2009
2009 CITIZENS REPORT Deep Roots Greater Heights25
2009 Taxation
Throughout 2009, the municipality placed continued emphasis on sound
financial management. Council endorsed a funding strategy to address the
long-term sustainability of our infrastructure recognizing the need to maintain
our existing infrastructure as well as providing for future growth. By addressing
these issues early, we will be in a better position to leverage the financial
resources needed to sustain our infrastructure and services, employing the
fiscal practices necessary to earn the confidence and trust of our citizens.
Property taxation provides the District with over 50% of its revenue to provide
services such as police and fire protection, parks and recreation, transportation
and the associated capital requirements. Maple Ridge residents enjoy a high
quality of local government services with relatively low property taxes, compared
to other municipalities in British Columbia’s Lower Mainland.
Fees & Charges $28.4M
Reserves $34.3M
Property Taxes &
Parcel Charges $53.5M
Development Fees $34.3M
Interest, Grants & Other
$22.5M
2009 Projected Revenue —$203.1 Million
Capital Program $106.7M
s $8.9M Reserves $11.4MtnemyaPtbeD
Other $76.1M
2009 Projected Expenditures — $203.1 Million
Administration $ 3.8M
Fire Protection $ 6.1M
Police Services $16.2M
Corporate & Financial $ 5.8M
Parks, Recreation &
Gen. Govt. Properties $15.8M
Public Works &
Development $12.7M
Sewer $ 6.9M
Water $ 8.8M
$76.1M
Borrowing Proceeds $30.1M
The Government Finance Officers’ Association of
the United States and Canada (GFOA) has given
an Award for Outstanding Achievement in Popular
Annual Financial Reporting (PAFR) to the District of
Maple Ridge for its Popular Report for the fiscal
year ended December 31, 2008. The Award for
Outstanding Achievement in Popular Annual
Financial Reporting is a prestigious international
award recognizing conformance with the highest
standards for preparation of state/provincial and
local government popular reports.
In order to receive an Award for Outstanding
Achievement in Popular Annual Financial
Reporting, a government unit must publish a
Popular Annual Financial Report, whose contents
conform to program standards of creativity,
presentation, understandability, and reader
appeal. An Award for Outstanding Achievement
in Popular Annual Financial Reporting is valid
for a period of one year only.
The municipality of Maple Ridge has received
a Popular Award for the thirteenth consecutive
year and is very fortunate to be only one of four
municipalities in Canada awarded a PAFR for
2008. We believe our current report continues
to conform to the Popular Annual Financial
Reporting requirements, and we are submitting
it to GFOA.
2009 CITIZENS REPORT Deep Roots Greater Heights26
Demographics
Percentage of Population by Selected Age Groupings, 2006 and 2031
0%
5%
10%
15%
20%
25%
Ages 0-14 Ages 15-24 Ages 25-34 Ages 35-44 Ages 45-54 Ages 55-64 Ages 65-74 Ages 75+
2006 2031
20%
13%
11%
18%
17%
10%
6%
5%
14%
9%
11%
16%
15%
13%12%
9%
Review of Existing Population and Housing Projections
0
20,000
40,000
60,000
80,000
100,000
120,000
1971 1981 1986 1991 1996 2001 2006 2011 2016 2021 2026 2031
Historical Population Growth (BC Stats)BC Stats PEOPLE 28* projection
GVRD Growth Management Scenario 4.0 Typlan and Hudema Projection with Fraser River Crossing
30,200
in 1976
75,051
in 2009
95,700 in 2021
(BC Stats People 28*)
95,200 in 2021
(GVRD Growth Mgt Scenario 4.0)
108,000 in 2021
(TyPlan & Hudema)
108,900 in 2031
(BC Stats People 28*)
Projected Median Age, Maple Ridge 1986-2031
25
30
35
40
45
50
55
1986 1991 1991 2001 2006 2011 2016 2021 2026 2031
Median Age Projected Median Age
Projected Median Age
of 44.6 in 2031
Median Age of 39.7
in 2009
Source: District of Maple Ridge Planning Department
2009 CITIZENS REPORT Deep Roots Greater Heights27
District of Maple Ridge • Mayor and Council 2008 - 2011
Councillor Al Hogarth
ahogarth@mapleridge.ca
Councillor Judy Dueck
jdueck@mapleridge.ca
Councillor Craig Speirs
cspeirs@mapleridge.ca
Mayor Ernie Daykin
edaykin@mapleridge.ca
Councillor Michael Morden
mmorden@mapleridge.ca
Councillor Linda King
lking@mapleridge.ca
Councillor Cheryl Ashlie
cashlie@mapleridge.ca
• Council Workshops are held on three Mondays each month.
Please see the 2010 Council Meeting Calendar on website for further detail.
• Committee of the Whole on the first and third Monday of each month at 1:00 pm.
• Council meetings on the second and fourth Tuesday of each month at 7:00 pm.
• Public hearings on the third Tuesday of each month at 7:00 pm.
• For more information on public hearings, special Council sessions and civic events, check our website.
A
Administration.......................................................... 604-463-5221
Arts Centre & Theatre (ACT)................................... 604-476-2787
B
Building Inspections
Building...............................................................604-467-7312
Electrical.............................................................604-467-7313
Gas-Plumbing.....................................................604-467-7314
General...............................................................604-467-7311
After-Hours Inspection Requests........................604-467-7380
Business Licences................................................... 604-467-7440
Bylaw Enforcement.................................................. 604-467-7305
After-Hours ........................................................604-467-7422
C
Cemetery..................................................................604-467-7307
Communications.......................................................604-467-7452
Council Members..................................................... 604-463-5221
D
Dog Licences........................................................... 604-467-7384
E
Engineering Enquiries..............................................604-467-7339
Environmental Enquiries.......................................... 604-467-7499
F
Finance Department
Accounts Payable.............................................. 604-467-7388
Accounts Receivable......................................... 604-466-4334
Administration & Accounting.............................. 604-463-5221
Property Taxes & Utilities................................... 604-467-7336
Fire Department (Non-Emergency)..........................604-463-5880
Flooding (After-Hours)..............................................604-463-9581
G
Garbage – Metro Vancouver.................................... 604-466-9277
H
Human Resources................................................... 604-467-7350
L
Library.......................................................................604-467-7417
M
Manager Legislative Services.................................. 604-463-5221
Mayor’s Office.......................................................... 604-463-5221
Municipal Emergency Program................................604-467-7301
Nights & Weekends............................................604-463-9581
P
Parking Enforcement................................................604-467-7305
Parks & Leisure Services
Direct Info Line (24 hours)..................................604-467-7322
Direct Reservation Lines
Arenas – Booking/Program Information
Municipal Ice Rental .............................604-465-2499
Planet Ice (Maple Ridge).......................604-467-2883
Ridge Meadows Arenas (Pitt Meadows).604-460-1531
Campground – Maple Ridge.................. 604-467-7357
Facilities – Maple Ridge & Pitt Meadows.....604-465-2499
Picnic Shelters........................................... 604-465-2452
Sportfields.................................................. 604-465-2499
Festivals Society.................................................604-467-7325
Greg Moore Youth Centre.................................. 604-467-7354
Leisure Centre
General Enquiries...................................... 604-467-7322
or............................................................604-465-2452
Aquatics Supervisor................................... 604-467-7302
Program Registration.................................604-465-2470
Parks & Facilities Administration........................604-467-7346
Pitt Meadows Family Rec Centre.......................604-465-2452
Sportsfield Conditions & Closures..................... 604-465-2499
Volunteer Services............................................. 604-467-7459
Youth Services
Children’s Programs.................................. 604-466-4339
Youth Outreach Initiative............................604-467-7354
Planning
Enquiries............................................................ 604-467-7341
Administration.....................................................604-467-7343
Police - RCMP (Non-Emergency)............................ 604-463-6251
Volunteer Services Coordinator......................... 604-467-7644
Pitt Meadows Community Policing.....................604-465-2402
Pound - SPCA..........................................................604-463-9511
Property & Risk Management 604-467-7315
Public Works
Enquiries............................................................ 604-463-9581
or.................................................................... 604-467-7363
Public Works Emergency - 24 hours..................604-463-9581
Purchasing............................................................... 604-466-4343
R
Recycling..................................................................604-463-5545
Roads Maintenance................................................. 604-467-7363
S
Schools.................................................................... 604-463-4200
Seniors’ Programs & Information............................. 604-467-4993
Sewer Maintenance................................................. 604-467-7363
Sidewalk Maintenance............................................. 604-467-7363
Snow Removal.........................................................604-467-7363
Strategic Economic Initiatives.................................. 604-467-7320
T
Traffic Enquiries....................................................... 604-467-7339
W
Water Maintenance.................................................. 604-467-7363
Z
Zoning...................................................................... 604-467-7341
District of Maple Ridge • 11995 Haney Place, Maple Ridge, BC V2X 6A9 • www.mapleridge.ca
Switchboard/GeneraI Information.......604-463-5221
General Fax Line.....................................604-467-7329
Public Works Emergency – 24 hours......................604-463-9581
Fire, Police & Ambulance Emergency.........................................911
Municipal Contact Numbers
2009 CITIZENS REPORT Deep Roots Greater Heights28
The District of Maple Ridge is pleased to make available this beautifully produced Citizens Report utilizing the latest conservation technologies.
The production of this report in hard copy format is done to meet the needs of those who wish to remain informed in this manner of
District of Maple Ridge business. In addition to using more earth-friendly production methods and as part of its commitment to becoming
one of the most sustainable communities in the world, this year’s edition of the Citizens Report
is also available on the District’s website at www.mapleridge.ca.
The 2009 Citizens Report has been prepared and compiled by the Communications Department.
This Department is responsible for developing and maintaining effective communications between
the District of Maple Ridge and its customers and employees.
Comments regarding this publication can be forwarded to:
Communications Department
District of Maple Ridge
11995 Haney Place
Maple Ridge, BC V2X 6A9
Photography credits: Jeff Laverton, Garry Hampton, Colin Andre,
The News & Oliver Rathonyi-Reusz, In View Images.
Design & Production: Hugh Jacobs, Hi-Res Graphic Solutions.
Printed on 100% Postconsumer fibre and 100% Recycled paper.
District of Maple Ridge • 11995 Haney Place, Maple Ridge, BC V2X 6A9
Tel: 604-463-5221 • Fax: 604-467-7329 • www.mapleridge.ca