HomeMy WebLinkAbout2011 Citizens ReportEMERG.GEN.LOADINGBAYGARB./RECYC.
PROPOSEDCOMMUNITYGAMING CENTRE
RIGHT OF WAY
RIGHT OF WAY
RIGHT OF WAY
LOT A
PARK
180º 08' 41"93.58m
180º 05' 45"77.88m
270º 05' 45"28.03m6
0º
5
8'
5
7
"
5
1.3
6
m90º 02' 45"59.58m90º 02' 45"46.02m180º 01' 18"14.82m
90º 08' 19"21.71m90º 08' 19"23.96m175º36'20"
42.55m09º40'46"15.68m
13º01'13"35.81m
91º42'13"28.93m173º33'31"
30.82m
3 3 6 º2 1 '57"
2 4 .3 9 m
180º 08' 41"105.00m3.47m276º18'48"42.52m318º54'48"9.73mr=566.96ma=32.09r=566.96ma=46.54m29º52'16"24.49m
r=110.00ma=42.82m
r=130.00ma=51.40m
29º52'16"31.17m
41º11'16"
38.09m
r=65.00ma=31.47m
SURFACE PARKING: 161 STALLS133 STANDARD22SMALL CAR6ACCESSIBLE
SURFACE PARKING: 72 STALLS65STANDARD7SMALL CARLOU GHEEDHIG HWAY227thSTREET
SEE A4
SEE A5
MAINENTRY
1/32" = 1'-0"
OVERALL SITE KEY PLAN
EMERG.GEN.LOADINGBAY
GARB./RECYC.
PROPOSEDCOMMUNITYGAMING CENTRE
RIGHT OF WAY
RIGHT OF WAY
RIGHT OF WAY
LOT A
PARK
180º 08' 41"93.58m
180º 05' 45"77.88m
270º 05' 45"28.03m60
º5
8'
5
7
"
51.3
6
m90º 02' 45"59.58m90º 02' 45"46.02m180º 01' 18"14.82m
90º 08' 19"21.71m90º 08' 19"23.96m175º36'20"
42.55m09º40'46"15.68m
13º01'13"35.81m
91º42'13"28.93m173º33'31"
30.82m
3 3 6 º21'5 7"
24.39m
180º 08' 41"105.00m3.47m276º18'48"42.52m318 º54'48"9.73mr=566.96ma=32.09r=566.96ma=46.54m29º52'16"24.49m
r=110.00ma=42.82m
r=130.00m a=51.40m
29º52'16"31.17m
41º11'16"
38.09m
r=65.00ma=31.47m
SURFACE PARKING: 161 STALLS133 STANDARD22SMALL CAR6ACCESSIBLE
SURFACE PARKING: 72 STALLS65STANDARD7SMALL CARLOU GHEEDHIG HWAY227thSTREE
T
SEE A4
SEE A5
MAINENTRY
1/32" = 1'-0"
OVERALL SITE KEY PLAN
Vision to Action
2011 CITIZENS REPORT
as of December 31, 2011
District of Maple Ridge
British Columbia, Canada
Our Vision.
Our Future.
The District of Maple Ridge is pleased to present the 2011 Citizens Report. This
publication, along with the District’s Financial and Annual Reports allows citizens to
see the business of the District at every level, from detailed budgets to this document
with its summary reports and consolidated financial data.
This report, as with all projects in the District, was a team effort. The design and
principal photography were done by two talented local people. Main photography was
done by Oliver Rathonyi-Reusz of InView Images. Publication design and layout was
done by Cailin Green of Avalon Design.
The project is coordinated by the Communications team. A number of staff made
extraordinary contributions to the 2011 Citizens Report. Cindy Dale and Jacquie
Bergmann sourced material, edited copy and kept the project on track with their
amazing energy and passion. Thanks to Sandra Ramsay for her help in wrangling
people for our talented photographer.
This publication is available online at mapleridge.ca and we encourage you to share
your print copy with as many people as possible. If you have further questions or
comments about the 2011 Citizens Report, please contact me at any time.
Fred Armstrong, Manager Corporate Communications
District of Maple Ridge
11995 Haney Place, Maple Ridge, BC V2X 6A9
Telephone: 604-467-7452
Email: farmstrong@mapleridge.ca
Printed on FSC certified 10% recycled Titan paper.
100% recyclable.
Contents
Vision 2025, Mission & Value
Statements ..............................................2
Introduction from the Mayor
& Chief Administrative Officer ............ 3
Message from the Mayor .................... 4
Your Mayor & Council .......................... 5
Administration ....................................... 6
Community Development, Parks &
Recreation Services ............................. 8
Corporate & Financial Services ....... 10
Public Works &
Development Services ....................... 12
Maple Ridge Fire Department .......... 14
Police Services in Maple Ridge ....... 16
Festivals & Events ............................... 18
Consolidated Statement of
Financial Position ................................ 24
Consolidated Statement of
Operations ............................................ 25
2011 Operating Expenses .................. 26
2011 Revenues ..................................... 27
2011 Capital Additions /
Debt Per Capita ................................... 28
Taxes vs. Household Costs /
Population Estimate............................ 29
2011 Taxation ....................................... 30
Demographics ..................................... 31
Municipal Contact Information ........ 32
2010 GFOA Award ............................... 33
2
Vision 2025
The District of Maple Ridge is among the most sustainable communities in the world. As a community
committed to working toward achieving carbon neutrality, residents experience the value of a strong and vibrant
local economy and the benefits of an ongoing commitment to environmental stewardship and creation of stable
and special neighbourhoods. Maple Ridge is a world leading example of thoughtful development and a socially
cohesive community, especially as it relates to the use of leading edge “environmental technologies,” social
networks and economic development. Other municipalities consistently reference the District of Maple Ridge for
its innovative approaches to dealing with seemingly intractable challenges.
Mission
A safe, livable, and sustainable community for our present and future citizens.
Value Statements
Leadership: To encourage innovation, creativity, and initiative.
Service: To be fair, friendly, and helpful.
Reputation: To stress excellence, integrity, accountability, and honesty.
Human Resources: To recognize that our people are our most valuable resource.
Community: To respect and promote our community.
Stewardship: To consider the long-term consequences of actions, think broadly across issues, disciplines and
boundaries and act accordingly.
On behalf of Council and staff of the District of Maple Ridge, we are pleased to present the 2011 Citizens Report.
This publication will provide you with an overview of the District’s financial performance for the fiscal year
ending December 31, 2011, as well as a review of divisional activities and program highlights for the year.
The Vision, Mission and Value Statements on page two of this publication define where we want to be as Maple
Ridge moves into the future. These words talk about what we aspire to be as a community and the legacy that
we must leave our children. These words need to be backed up by action, and this publication shows how our
community moves ‘from vision to action.’
This publication features stories, told by staff and citizens, of how the ‘vision’ shaped the programs, projects and
work, the actions, accomplished in 2011. Some of these stories forecast how work being done today will shape
the future of our community.
When the original settlers of our community assembled at the McIver farm in 1874 to found the District of
Maple Ridge they had a vision to make a place where they could raise their families and achieve prosperity.
There’s a great expression ‘a goal without a plan is just a wish.’ Here in Maple Ridge we set big goals, and we
have great plans that guide us for the short term and the long term.
Join us as we explore how Maple Ridge’s ‘goals’ become reality – ‘from vision to action’. Thank you for taking the
time to review this publication.
Council welcomes your comments on this publication. Email us at mayorandcouncil@mapleridge.ca or call us at
604-463-5221.
Ernie Daykin Jim Rule
Mayor Chief Administrative Officer
Introduction
3
I grew up, raised my family and ran a business in this community. Now, along with six dedicated community
members, I have the pleasure of serving this community on Council. It is a humbling responsibility – one that we
all cherish.
For over a century, our community development was not guided by any coordinated plan that looked at
residential, commercial, industrial and agricultural integration. Every community in BC now has an Official
Community Plan, but before 2011, the relationship between communities that share borders in the lower
mainland was never taken into account. As a result, no matter how hard Council members in each community
worked to create ‘sustainable or resilient’ communities, neighbouring municipalities might make decisions that
had devastating impacts on the livability of their neighbours’ communities.
One of the most significant pieces of work, spanning a decade and three Council terms, is the adoption of Metro
Vancouver’s Regional Growth Strategy: Metro Vancouver 2040 – Shaping our Future. This document looks ahead
to 2040 and provides a framework on how to accommodate the over 1 million people and 600,000 new jobs that
are expected to come to this region in the next 30 years.
The impact on each of us as citizens is very clear. There’s only one taxpayer – you and me. Every bridge, bus, road,
sewer and pipe that supplies water to your home is built and operated by tax dollars. Despite the fact that some
of these large infrastructure projects are funded by partnerships with the Federal and Provincial governments, the
money still comes from you and me, so there needs to be a ‘big picture’ plan.
The Regional Growth Strategy is one of those ‘big picture’ items that will have the largest impact on the
community that I pass on to my grandchildren. This Strategy defines how and where we will go with our shared
sewer system, water distribution system, transportation and transit infrastructure. It defines and protects lands
for industrial and commercial growth, agriculture, and, for the first time in our history, it defines how our ‘town
centres’ will be interconnected. What happens here affects people in Mission, Langley and Pitt Meadows, and vice
versa. For the first time in a century we know what our neighbours are planning.
You don’t often start out on a journey without knowing the destination. Within each year’s business plan is a
series of specific actions that impact our lives as citizens. Most of these ‘actions’ we take for granted. For example,
when you get up in the morning and turn on the tap, some of the cleanest drinking water in the world comes out
of the faucet. Streets are cleaned, roads are paved and potholes are filled. Every day, all the little things that we
take for granted are done, and done well. This report will talk about some of those actions that happened in 2011
and demonstrate how the ‘big picture,’ or vision of Council translates to actions on the ground.
I can say, without hesitation, that
today’s Maple Ridge is better than
the one I grew up in and that the
Maple Ridge of 2025 will be even
better. This publication celebrates our
continued evolution as a community.
But we have more than our faith to
guide us – we have a vision for
our future.
It’s happening in Maple Ridge,
from vision to action.
Mayor Ernie Daykin
Our Future Defined
Contact Information:Mayor Ernie Daykin Councillor Cheryl Ashlie Councillor Corisa Bell
edaykin@mapleridge.ca cashlie@mapleridge.ca cbell@mapleridge.ca
4
Message from the Mayor
Downtown Maple Ridge circa 1930s
Council Meeting Information
• Council Workshops are held on the first and third Monday of each month at 9:00 am in the Blaney Room at Municipal Hall.
This forum allows Council to receive and review information and to discuss and debate important issues before moving them
forward to the regular Council meetings for voting or back to staff for more research.
• Committee of the Whole meetings are held on the first and third Monday of each month. These meetings are held in Council
Chambers at 1:00 pm, and are held to review and debate agenda items that are part of the upcoming Council meeting
agenda. Many of these issues relate to property zoning and development, and the financial work of the District.
• Public Hearings are held on the third Tuesday of each month at 7:00 pm in Council Chambers. These meetings provide
the public with an opportunity to speak to Council regarding land use applications, such as zoning amendments, Official
Community Plan amendments, and on occasion, development permit applications that Council will be voting on as part of a
regular Council meeting.
• Regular Council meetings are held on the second and fourth Tuesday of each month at 7:00 pm in Council Chambers. This
meeting is where Council can enact the powers given to them by using bylaws or resolutions and this is also the final venue
for debate of issues before voting on bylaws or resolutions. There is a question period during this meeting where the public is
provided with an opportunity to ask questions on any subject, with the exception of Public Hearing bylaws that have not yet
reached a conclusion.
• The meeting schedule can be affected by statutory holidays and other scheduling issues. The most up-to-date schedule can
be found on the District website at mapleridge.ca by visiting the ‘Mayor & Council’ link. This link will also take you to the full
agendas, reports and minutes of all Council meetings.
• In 2011, the District of Maple Ridge introduced a Council ‘Video’ link. All Committee of the Whole meetings, Public
Hearings and Council meetings are now posted online, unedited, and indexed to the agendas and reports. Citizens have the
opportunity to review meetings in their entirety or to review portions of meetings relating to agenda items of specific interest
to them. This supplements the ‘tape delayed’ broadcast of Council meetings on Shaw Cable.
“By far the greatest and most admirable
form of wisdom is that needed to plan
and beautify cities and human communities”
Socrates, Greek philosopher and dramatist (469-399 BC)
Council from left to right: Councillor Judy Dueck, Councillor Mike Morden, Mayor Ernie Daykin, Councillor Cheryl Ashlie,
Councillor Al Hogarth, Councillor Corisa Bell, Councillor Robert Masse
Your Mayor & Council
Councillor Judy Dueck Councillor Al Hogarth Councillor Robert Masse Councillor Michael Morden
jdueck@mapleridge.ca ahogarth@mapleridge.ca rmasse@mapleridge.ca mmorden@mapleridge.ca
5
Building on our Vision...
Part of our Vision Statement talks about innovative approaches to deal with challenges. In 2011, this Vision
turned into action with the Town Centre Investment Incentive Program. Almost a decade ago, the ‘Smart
Growth on the Ground’ program resulted in a Town Centre Area Plan that described how the ‘urban core’ of
our community would develop. Maple Ridge obtained funding from the Federal and Provincial governments to
upgrade the Town Centre’s aging infrastructure to support the plan, and to ensure the area was primed for
private development.
Council asked staff to develop a comprehensive
incentive program to jumpstart development in
the Town Centre. They wanted to encourage new
construction, renovations and offer a wide variety
of tools that would get ‘action’. Staff proposed
the Town Centre Investment Incentive Program
which Council endorsed.
This is one of the most profound examples of
vision to action that I have seen in my career. The
Incentive Program offers priority processing for
applications, tax incentives to encourage density
and sustainability and a series of partnering
agreements to align private development
with the Town Centre Area Plan. In its first
year the project has generated over $30M in
construction activity with another $80M in the
planning process. Land that sat vacant since the
1920s is now under development, and there is
construction activity throughout the downtown.
The list of projects grows daily. The short-term
impact is robust construction employment
and the associated economic flow through for local businesses. In the long term, the Town Centre continues to
become more vibrant from a business and social perspective growing into a highly sustainable urban core. This
program, in under a year, has demonstrated how our community vision is being realized in a tangible way.
Jim Rule, Chief Administrative Officer
Maple Ridge is powered by people...
One of the District’s Value Statements is that ‘people are our most valuable resource.’ In 2011, one project that
demonstrated how this vision came to life resulted in the achievement of the Certificate of Recognition (COR)
Health and Safety Audit from WorkSafeBC.
The District is a very diverse operation encompassing everything from firefighters to lifeguards. The risks associated
with each of these jobs is very different, but overall worker safety is imperative. The COR Audit is voluntary.
Achieving certification is difficult. The detailed audit involves site inspections and extensive interviews with staff at
every level of the organization and in every department. Maple Ridge is one of only nine municipal governments to
pass the test. While certification will result in a modest refund of WorkSafeBC premiums, the real benefit is in the
strong culture around safety that has been adopted by all staff.
This focus on safety extends to the citizens using our recreation facilities and to the many private contractors
that the District employs to do construction work throughout the community. People ARE our most important
resource, but it’s much more than that. These folks are your friends, neighbours, mothers, fathers and
grandparents – we cannot compromise on safety. The COR Audit demonstrates that we are living up to our vision
with action every day.
John Leeburn, Executive Director to CAO
6
Administration
Construction of the Bissky Building on Lougheed Hwy.
Right Time. Right Place.
The Vision of ‘a strong and vibrant local economy’ has seen significant
action in the past year. In early 2011, the Strategic Economic Initiatives
Department began marketing the Town Centre Investment Incentive
Program. Maple Ridge has been recognized as ‘#5 Top Canadian Investment
City’ by the Real Estate Investment Network (REIN) based on their research
for our open and welcoming Council, helpful economic development staff,
availability of land, economic conditions and transportation infrastructure.
In May of 2011, Maple Ridge hosted more than 300 investors who came
to BC as part of the REIN Western Canada Conference. As they enjoyed a
lunch break in the newly completed Town Centre, they were impressed by
the natural beauty and investment opportunities Maple Ridge offers. In early
2011, the District of Maple Ridge purchased thirteen properties in the Town
Centre located between Haney Place Mall and Valley Fair Mall. Derelict
houses and buildings have been removed and will become an important part
of connecting the east and west parts of our Town Centre.
For all of 2011, Strategic Economic Initiatives has supported the intake of
the Incentive Program which has revealed that the slogan ‘Right Time. Right
Place.’ was well chosen. This program, combined with the partnership of the
Downtown Maple Ridge Business Improvement Association, has seen our
downtown transform with attractive renovations and new buildings.
Sandy Blue, Manager Strategic Economic Initiatives
At a Glance
Division Head: Jim Rule,
Chief Administrative Officer
The Administration Division (CAO) is
responsible for the overall administration
of the District’s departments, developing
corporate policy, providing leadership and
direction for senior staff in the day-to-day
and long-term business affairs of the
District in accordance with Council’s
Strategic Plan, and providing advice to
Council about District organization and
operating procedures. The Division
consists of four departments:
Communications, Human Resources,
Strategic Economic Initiatives, and
Sustainability and Corporate Planning.
Department Heads:
John Leeburn, Executive Director to CAO
Laura Benson, Manager of Sustainability
and Corporate Planning
Sandy Blue, Manager Strategic Economic
Initiatives
Fred Armstrong, Manager Corporate
Communications
7
Downtown Maple Ridge 2011
A dream and a plan that have yielded results...
As I reflect on 2011, there are two very special anniversary celebrations that bring ‘from vision to action’ into
focus. Last fall we celebrated the 10th Anniversary of the Greg Moore Youth Centre and the 30th Anniversary of
the Maple Ridge Leisure Centre.
The first integrated Leisure Centre in all of Canada was the one
in Maple Ridge. When we talk about ‘vision’ we must respect the
courage of Council in 1980 when this project was given approval.
The concept of integrated recreation facilities had been accepted
in Europe, and the notion of having an indoor pool, exercise area
and indoor sports courts all in one building was pretty innovative
then. Today, that vision has resulted in the most well-used facility in
our community where more than two generations of citizens have
learned to swim, realized their health and wellness goals, and come
together to organize festivals and events that have enriched the lives
of everyone in our community.
The Greg Moore Youth Centre represents an investment in the
Vision 2025 Value Statement that ‘our people are our most valuable
resource’. An example of how the vision for that facility became an
action is the fact that many of the anniversary celebration organizers
– key leaders and mentors in our youth programming – were once kids
who came to the facility looking for purpose and focus in their lives.
The team involved in the opening of the Greg Moore Youth Centre
have themselves grown in their capacity, and are an important part
of the service delivery team at the District, applying the skills they
learned to build a ‘socially cohesive community’ by helping citizens connect and become leaders in their
neighbourhoods.
In 2011, the Greg Moore Youth Centre was awarded a Facility Excellence Award from the BC Parks and Recreation
Association recognizing the innovation and excellence of program delivery. In every way, these two facilities reflect
our theme ‘from vision to action’, and the role these facilities and programs play in the day-to-day lives of citizens.
Kelly Swift, General Manager: Community Development, Parks & Recreation Services
Walking the walk…
In the District’s Vision there are key references that speak to the importance of environmental awareness and
stewardship, the promotion of our community and the goal of being innovative. One of the best ways to help
citizens understand the importance of our environment is to make our natural setting easy to get to. In Maple
Ridge that can be accomplished by accessing the extensive network of trails throughout our community. There are
many choices for walking, hiking, cycling and exploring our community by horseback for those with all levels of
fitness and experience.
In 2011, as part of the ongoing development of the trail system, an important connection was made that allows
access from the dyke system on the northwest border of our community to connect to the trails that are part
of the North Alouette Regional Greenway (NARG). As with many projects in our community, Maple Ridge
collaborated with Federal and Provincial governments to fund the design and construction of the NARG Bridge
which opened in June of last year.
Getting citizens outdoors so they can enjoy the streams, trees, wildlife and the beauty of our natural setting
creates a stronger connection with this place we call ‘home’. For those who find the exercise bike or treadmill
tedious, these trails offer a way of getting some exercise for mind, body and spirit. This project, one piece of a
growing network, reflects how the ‘big picture’ becomes reality.
David Boag, Director of Parks & Facilities
8
Community Development, Parks & Recreation Services
Greg Moore Youth Centre
Intractable challenges require
innovative approaches…
Homelessness. Poverty. Addiction. Serious problems that Maple Ridge is not
immune to. There are people who live in our community, grew up here, and
are related to people here who need our help. For many, the cycle of poverty
and addiction will not be broken until they have a place to call home. While
these issues are traditionally seen as Federal and Provincial issues, our Vision
talks about applying innovative approaches to intractable challenges.
One of the most inspiring examples of how Maple Ridge is turning this vision
into action is the development of the social housing project located at 222
Street and Brown Avenue. Last year, a partnership between the District of
Maple Ridge, the Alouette Homestart Society and the Provincial government
began construction on the 45 unit Alouette Heights supportive housing
project, which broke ground in the spring of 2011.
The District contributed the land to the project, and the Province, through
their service delivery partners, funded the construction and operation of
Alouette Heights. Not only does the building reach out and offer a helping
hand to the most vulnerable in our community, it is being constructed with
environmental sustainability principles as defined in the Leadership in Energy
and Environmental Design (LEED) program.
We can all be very proud that we have found a way to bring one of our more
aspirational goals into practice: ‘Think broadly across issues, disciplines
boundaries and act accordingly’. We are reaching out and working together
proactively to create change.
Sue Wheeler, Director of Community Services
9
At a Glance
Division Head: Kelly Swift, General
Manager: Community Development, Parks
& Recreation Services
The Community Development, Parks
& Recreation Services (CDPR)
Administration Division’s role is to ensure
planning and coordination of resources
in the management and development of
parks, facility operations, and delivery
of recreation and cultural services in
addition to providing opportunities that
build individual, neighbourhood and
community capacity by connecting
citizens and groups, sharing information,
developing resources and facilitating
planning that supports community-driven
efforts to build community capacity and
assets. Identified community needs are
addressed by a variety of approaches
from the direct provision of services to
establishing partnerships that leverage
expertise and funding from other
sources. The division consists of three
departments: Community Services, Parks
& Facilities, and Recreation.
Department Heads:
Sue Wheeler, Director of Community
Services
David Boag, Director of Parks & Facilities
Wendy McCormick, Director of Recreation
The first crossing of the North Alouette Regional Greenway Bridge from June 2011
Dogged determination...
Having a vision is the first step. Making a plan to achieve the vision ensures action. The project I think best
expresses how Maple Ridge is transforming our community’s vision to reality is the opening of the new Maple
Ridge Community Animal Shelter.
The first discussion around replacing the animal shelter occurred in the early 90s, and the first challenges were
finding the right location and how the project would be funded. Without the vision of successive Councils and
their determination and commitment to see this through, the project could have died.
Vision 2025 talks about innovative
approaches. The new animal shelter was built
in partnership with the BC SPCA. The District
of Maple Ridge was able to come to the table
with land for the project and a funding model
that used money from Capital Reserves,
borrowing and a portion of the licence fee for
dogs to ensure the financial framework was
sound. The next phase of the project was in the
design and construction of the building. The
vision of becoming ‘carbon neutral’ is being
met with the design that envisioned Leadership
in Energy and Environmental Design (LEED)
silver certification; an early audit shows the
building may even make it to gold certification.
While my job requires that I look at the
financial and long term operational aspects of
the Maple Ridge Community Animal Shelter, what struck me most was that our volunteers, who care deeply for all
animals brought to our shelter, now have a place that honours and supports their dedicated work. In every way,
this project and partnership define how Maple Ridge Council and staff worked together to bring the community
vision to action.
Paul Gill, General Manager: Corporate & Financial Services
Virtual municipal hall...
One of the Value Statements in Vision 2025 asks that we ‘encourage innovation, creativity and initiative.’ In 2011,
the Information Services Department introduced a number of services to the public demonstrating our focus on
moving from vision to action.
Recognizing that many people in our community work outside of the district during office hours, we focussed on
providing online services on our website enabling citizens to do more from their computers. Time is precious, so
once you’ve come in the first time to register your dog, or apply for a business licence, you can renew both online.
You can also pay for bylaw infraction tickets online.
Last year, the Building Permit Search was introduced. This is valuable for those in the construction trades looking
for opportunities to connect with construction project sites underway in Maple Ridge. Click the ‘Online Services’
button on our home page to access these services.
The final addition was the new Council Video service that can be reached from the link on our home page. This
service combines video and audio feed that was available on Shaw Cable, and adds indexing of the materials
being discussed and debated with onscreen presentations and agendas. Citizens can watch the meeting from start
to finish, go directly to an agenda item of interest, and link to detailed reports that Council has for each item.
The use of technology by citizens of all ages demands that we continue to address our operations to see where we
can develop ways to offer information and services to citizens quickly and effectively.
John Bastaja, Chief Information Officer
10
Corporate & Financial Services
The Maple Ridge Community Animal Shelter
Setting the standard...
The final sentence in Vision 2025 states, “Other municipalities consistently
reference the District of Maple Ridge for its innovative approaches to dealing
with seemingly intractable challenges.” This is truly apparent in our financial
planning policies and framework.
There must be a strong planning framework and process in place that takes
the vision and translates it into budget and action plans. The business
planning process used in Maple Ridge is recognized as one of the best public
planning models in Canada.
In 2011, I, along with Paul Gill, was invited to speak about our business
planning process at a Government Finance Officers Association (GFOA)
conference in Texas. The District of Maple Ridge has received financial
reporting awards for 21 consecutive years, and our business planning model
has been researched by numerous communities in North America.
Our business planning model is a year-round process guided by the goals
and policies set by Council and feedback from the public. Translating our
community vision to action requires that funding is in place when projects
and programs are implemented. This framework also allows us to leverage
local taxpayer investment with funding from senior levels of government for
infrastructure projects or to take advantage of unique programs stemming
from our strong collaboration with partner agencies, organizations and
other levels of government.
It’s all about having a strong vision, a strong plan and a commitment to
delivering action with effectiveness and efficiency.
Trevor Thompson, Manager of Financial Planning
11
At a Glance
Division Head: Paul Gill, General Manager:
Corporate & Financial Services
The Corporate & Financial Services (CFS)
Division is responsible for making recommend-
ations to merge and align strategic planning,
best practices, performance measures, and
budget priorities that guide decision making in
our organization. The division consists of three
departments: Clerk’s, Finance, and Information
Services. Corporate & Financial Services also
provides support to the RCMP, Police Services,
and the Fire Department and is responsible for
maintaining and improving the website.
Department Heads:
Ceri Marlo, Manager of Legislative Services & Emergency Program
Catherine Nolan, Manager of Accounting
Kathleen Gormley, Manager of
Business Systems
Trevor Thompson, Manager of
Financial Planning
Silvia Rutledge, Manager of Revenue
& Collections
John Bastaja, Chief Information Officer
Peter Grootendorst, Fire Chief,
Director of Operations
Dane Spence, Fire Chief, Director of Community Fire Safety
Dave Walsh, RCMP Officer in Charge
Maureen Jones, Senior Manager of Police
Services - Finance & Admin
Derrick Keist, Manager of Police Services -
Operations www.mapleridge.ca, your virtual Municipal Hall
Laying the foundation for our Town Centre...
One of the value statements in the Vision 2025 document is to “consider the long-term consequences of actions,
think broadly across issues, disciplines and boundaries and act accordingly.” In 2011, the District of Maple
Ridge completed the Downtown Enhancement Project, involving a partnership between the District, Federal and
Provincial governments to rebuild critical infrastructure in our Town Centre.
In July 2011, a ceremonial ribbon cutting was held at the intersection
of 224 Street and McIntosh Avenue to mark the end of nearly two
years of work. New sidewalks, streetlights, road signs, heritage
mosaics and signage for the historical walking tour transformed our
downtown. These aesthetic applications move us towards a more
pedestrian-friendly environment. Extensive work was also done on the
aging water, sewer and storm water management systems that were in
excess of 50 years old.
This project involved almost every department in the District of Maple
Ridge. Contributions were made by our Parks, Engineering, Planning,
and Communications departments, the Community Heritage
Commission and Maple Ridge Museum & Community Archives.
At the core of this project was a team of community members,
consisting of business owners in the Town Centre, whose work with
District staff was essential for setting the template to continue development throughout the Town Centre.
Following the completion of the Downtown Enhancement Project, private investment and development,
supported by the Town Centre Investment Incentive Program, appeared in full stride.
Mayor Daykin frequently talks about the partnerships and collaborations Maple Ridge uses to create innovative
program and project delivery. The Smart Growth on the Ground project, development of the Official Community
Plan, Town Centre Area Plan, and the Town Centre Investment Incentive Program development demonstrates that
our community and our Council have a strong focus on moving from an innovative vision to action.
Frank Quinn, General Manager: Public Works & Development Services
Planning for the future…
In 2011, the District of Maple Ridge presented a draft concept plan to the Agricultural Land Commission (ALC)
regarding the scope of development in Albion Flats. This work was identified as one of the priorities of the last
Council, and reflected a growing desire for commercial and industrial development in that area.
The project to create the Albion Area Concept Plan involved an extensive process of professional and public
review looking at a wide variety of scenarios for the development of this strategic property. Vision 2025 talks
about Maple Ridge’s aspirations for a ‘strong and vibrant local economy’, and an ‘ongoing commitment to
environmental stewardship’. The development of this plan reflects the complexity of moving ‘from vision to
action’ with balance and purpose.
One of the unique aspects of this project was the opportunity provided by the ALC for review of the draft concept
plan prior to the final exclusion applications. This allowed Council to explore the widest possible range of uses for
the land in the Albion area.
On December 5, 2011, a letter arrived from the ALC that laid out their views on the various options presented
for this property – the day of Council’s inauguration. The ALC report on the draft concept plan was received and
ended years of speculation. Mayor Daykin, as part of his inaugural address, noted that Council now had a clear
path to complete this important work. This type of planning and consultation are critical in the development of
our community. The action begins as this area becomes an important part of our community’s future.
Christine Carter, Director of Planning
12
Public Works & Development Services
Sorting Recyclables at the Depot
When a community acts, change happens...
The District of Maple Ridge has a strong vision around environmental
stewardship and talks about the importance of ‘socially cohesive
communities and innovative approaches.’ The Ridge Meadows Recycling
Society (RMRS) is an example of how that vision is applied every day as our
community uses a unique and innovative relationship to divert recyclables
from the waste stream.
RMRS is a community-based charitable non-profit organization. Working
in partnership with the District, the Society provides Blue Box recycling
collection, operates the Recycling Depot and intermediate processing
facility, and offers an education program promoting the ‘3 Rs’ (reduce,
reuse and recycle), resulting in one of the highest diversion rates for
recyclables in Metro Vancouver.
The Society employs 64 full and part-time employees, provides entry-level
employment and training opportunities, and has a supportive work and
training program for adults with developmental disabilities. In 2011, funding
for the supportive work program was in danger of not being renewed. Public
response was nothing short of amazing.
The people in the supportive work program at the Recycling Depot are an
essential part of the unique way our community deals with waste disposal.
Their work is critical in meeting the mandate of reducing the amount of
material that hits the waste stream. These people are our sons, daughters,
brothers and sisters and valued members of our community. The decision
was quickly made to restore funding and to work on a long-term funding
model for the program.
During Premier Christy Clark’s visit, she praised the Society for having the
vision to start the program 40 years ago. She also praised the dedication
and hard work of the supportive work team and noted that the work they
do is important to them as individuals and society. There is plenty of action
around our vision.
Kim Day, Executive Director, Ridge Meadows Recycling Society
13
At a Glance
Division Head: Frank Quinn, General
Manager: Public Works & Development
Services
The Public Works & Development Services
(PWDS) Division is responsible for carrying
out corporate initiatives as directed by
Council. The division manages the District’s
activities with respect to the administration
and implementation of municipal policies,
bylaws, and services. These services
include development processing, the
issuance of building permits and business
licences, and the construction, operation
and maintenance of municipal
infrastructure. In addition, the division
attends to enquiries and requests for
assistance from the public. The Ridge
Meadows Recycling Society liaises with
Council through the division. The division
consists of four departments: Planning,
Engineering, Operations, and Licences,
Permits and Bylaws Department
Department Heads:
Christine Carter, Director of Planning
David Pollock, Municipal Engineer
Russ Carmichael, Director of
Engineering Operations
Liz Holitzki, Director of Licences,
Permits and Bylaws
Celebrating Downtown Enhancement Project Completion
The target is seven minutes...
The Mission for the District of Maple Ridge’s Vision 2025 says that our community aspires to be ‘a safe, livable,
and sustainable community for our present and future citizens.’ In Maple Ridge, that vision has a very specific
‘action’ target. Our Fire Department strives to be at the site of an incident in the Fire Hall No. 1 and No. 3
response areas within seven minutes of receiving a call.
In 2003, that target was met for about one in three calls. The outcomes of
a fire, accident or medical emergency are measured in minutes and seconds.
The change to the composite model of fire service delivery has resulted in
over eight in ten calls hitting the seven minute target in the Fire Hall No. 1
and No. 3 response areas.
In 2011, 25% of emergency response hours were spent responding to
fire incidents, 29% for life threatening medical emergencies and 18%
for responding to motor vehicle accidents. In addition to responding to
emergencies, the Fire Department puts equal emphasis on preventing
emergencies by having the firefighters conduct Fire and Life Safety
Inspections on a daily basis and taking every opportunity to provide the
public with the knowledge of how they can prevent emergencies. Last year we responded to over 3,000 emergency
calls, and conducted over 1,600 fire and life safety inspections.
Fire Hall No. 1 downtown and Fire Hall No. 3 in west Maple Ridge are staffed 24/7. The development of Fire Hall No.
4 in the Albion/Cottonwood area will mark the last phase of the Fire Master Plan established almost a decade ago.
Maple Ridge was served by a volunteer fire department from 1945 to 2001. The people that dedicated their lives to
the protection of this community established a tradition of excellence that created the foundation for the unique
service model used in Maple Ridge. The composite model, using career firefighters who work seamlessly with ‘paid-
on-call’ colleagues captures Council’s vision of both ‘innovative approaches’ and ‘community safety’. We measure
our commitment to the community vision seven minutes at a time. When you need us, we’ll be there. That’s action.
Peter Grootendorst, Fire Chief/Director of Operations & Staff Development
Engaging with our community…
One of the Value Statements in Vision 2025 talks about our desire ‘to respect and promote our community.’ In
2011, the Maple Ridge Fire Department was proud to ‘fly the flag’ of our department and our nation at a number
of community events.
As part of the Olympic celebrations in 2010, our Fire Department acquired a huge Canadian flag that could be
flown from the bucket of our ladder truck. That flag has become a fixture in community celebrations. In 2011,
we were proud to participate on Canada Day, the Caribbean Festival and the official ceremonies celebrating the
completion of the Downtown Enhancement Project.
In July and August we held our annual ‘Hot Summer Nights’ visits to various neighbourhoods. This program gives
us the ability to interact with the community, and to spread the message about fire safety by engaging the young
people who love fire trucks and water. This approach invariably brings out the moms and dads, and while the kids
get a nice cool splash of water, our firefighters talk to the parents about the importance of working smoke alarms
and fire safety.
In October of 2011, we held our annual Open House at Fire Hall No. 1. This opportunity again allowed us to
interact with the public and demonstrate the techniques and equipment we use to fight fires and rescue citizens
in peril. The most important parts of these interactions are the constant reminders about the importance of fire
safety. Each event is an opportunity to impart information that may save a life.
Our goal to speak to every student in Maple Ridge at least twice as they go from kindergarten to grade seven was once
again achieved in 2011. We are proud to serve this community and strive to live up to the vision for our community.
Timo Juurakko, Assistant Chief Community and Support Services
14
Fire Department
Kevin, Kaila, Evvy and Ava
When we answer a call, we help our neighbours…
One of the Value Statements that I think of every day says we should ‘be fair, friendly and helpful.’ This is one of
the areas where the Maple Ridge Fire Department distinguishes itself. The composite model and our roots as a
volunteer fire department mean that we approach our work with a strong community service focus.
Kaila Klassen, a young woman in our community, was pregnant with her second child and counting the days
until the birth. However, the baby decided to hurry the process and Kaila called 9-1-1. The Fire Department
arrived while Kaila was giving birth and was unable to come to the door. The Fire Department broke into the
home to render aid.
Kevin Stumph, Kaila’s husband wrote a letter to the local newspaper describing how this story ended. The
following excerpt relates the actions of the 9-1-1 operator, BC Ambulance crew and the Maple Ridge Fire
Department.
“They took a frightening situation for our entire family and made it into the joyous event a birth should be. We
are honoured they could share this day with us. The firefighters had to break a window to gain access to our
home. We are grateful to the paramedics for returning to our house after delivering Kaila to hospital, to help the
fire department clean up the mess both inside and out. It was an amazing show of kindness. To me, that is an
amazing part of the story.” Kevin Stumph, Kaila Klassen, and Evvy, Maple Ridge
As noted by my colleagues, the Fire Department is usually the first to arrive at a medical emergency. In this case,
it was the birth of a beautiful baby girl, but often a citizen may be having a heart attack or serious medical issue.
In the one year study period ending in September of 2011, your Fire Department assisted in the treatment of 42
patients suffering coronary distress and rendered aid in an average of six and a half minutes. While attending
medical emergencies is not our primary responsibility, the fact is, these people are our neighbours and in many
cases the quick response of our firefighters has made a positive outcome in the patient’s care.
Your Maple Ridge firefighters care about the community that they live and work in and are proud to be part of an
organization that our citizens call upon in their time of need.
Dane Spence, Fire Chief/Director of Community Fire Safety Services
15
Firehall No. 1 Open House
Policing the Maple Ridge way...
On July 12, 2011, I had the pleasure of presenting three Community Safety Officers (CSO) with their badges.
The District of Maple Ridge’s Vision 2025 talks about the application of ‘innovative approaches to dealing with
seemingly intractable challenges.’ The CSO program is an example of how that community vision has become
‘action’ in our community.
We are always looking at ways to deliver police services that allow for a strong commitment to local priorities. In
2008, Maple Ridge Council had the courage to test the CSO program, to determine the viability of an unarmed
member of the RCMP supporting specific policing goals around the safety of the downtown and youth engagement.
The CSOs are the cornerstone of our Community Policing initiatives. CSOs are an integral part of the Youth
Resource Officer Unit engaging students in the schools and in the community. They are part of a team that seeks
to intervene at an early point if a youth offends and to help guide them to better choices and assistance so they
can achieve their potential.
Our CSO program has been at the forefront of our education programs around Internet safety, Drug Abuse
Resistance Education (DARE), cyber-bullying, legislation, drinking and driving, and Halloween safety, to name
a few. In addition, the CSO program has created important connections with the business community to help
develop programs to reduce vandalism and graffiti, as well as increasing the profile and visibility of the RCMP in
the community.
The theme of this report is ‘from vision to action’. By any measure, the CSO program is an example of how Maple
Ridge Council and our community have embraced the vision and delivered very specific actions on the ground. I
am proud to both serve and live in our community.
Superintendent Dave Walsh, Officer in Charge, Ridge-Meadows RCMP
Dedicated to service...
I work for the District of Maple Ridge as the Volunteer Program Coordinator for Police Services in the Ridge-
Meadows RCMP Detachment. I’m also a volunteer member of the RCMP Auxiliary. Vision 2025 talks about
what we aspire to be as a community. The Mission states that we aspire to have a ‘safe, livable, and sustainable
community for our present and future citizens.’
If we all become engaged in our community, reach
out to our neighbours and make connections,
we will achieve the vision and much more. I am
fortunate to work with some remarkable people,
who, in 2011, donated over 12,000 hours of their
time to ensure that our community is safe and
livable. Almost 6,000 hours were donated by local
RCMP Auxiliary members and over 3,000 to the
Citizens on Patrol program. Citizens Bike Patrol
and Speed Watch account for close to 3,000
volunteer hours.
In 2011, our volunteers helped recover 17 stolen
vehicles and checked over 120,000 vehicles as part
of speed control enforcement. They sent over
7,000 letters to area residents for Speed Watch, missing front licence plates and hand held device infractions.
Auxiliary members help increase the police profile at community events and free up regular members to attend to
emergency response and investigation work that has been a key factor in the reduction of crime in our community.
Our Mayor and Council talk about how partnerships and relationships are important in our community.
The partnership between the RCMP and volunteers is an example of how all citizens can play a role in turning
vision to action.
Clint van Blanken, Volunteer Program Coordinator
16
Police Services
Speed Watch in School Zone
Turning up the heat…
The RCMP and District of Maple Ridge share a common vision as expressed in the Value Statement that reads ‘to
encourage innovation, creativity and initiative.’ On a day-to-day basis we bring that vision to action in the way
that we target our resources.
We call it our ‘Equation for Success.’ Ridge Meadows RCMP officers use intelligence and crime statistics to
determine where crime is happening and target the most prolific youth and adult offenders. Members also
conduct ‘condition and curfew checks’ for people who have already been through the justice system to ensure
that they are living up to their sentences.
Every two weeks we get together to review crime data, statistics and our street level intelligence and set new
targets and goals to put our officers in the right place and time for maximum effectiveness. The entire detachment
‘owns’ this program. The high level of communication between officers makes Maple Ridge a tough environment
for criminals. In 2011, a number of suspects were arrested who had been involved in criminal activity in other
jurisdictions, and made the serious mistake of committing a crime here.
Constables Ray Dickenson, Jessen Barbour and David Motley were recently recognized for their roles in
the investigation and arrest of a suspect in a violent armed bank robbery in our community. With excellent
information from a citizen, these officers acted with great speed and attention to detail resulting in the recovery of
evidence that was critical in building a solid case resulting in conviction of this dangerous offender.
In 2011, we arrested a dozen suspects in a wide variety of robberies, many being suspects in crimes from other
communities. We seized over 200 firearms, shut down numerous grow ops and ‘hard drug’ operations, as well as
other enforcement programs to target criminal activity.
This is our community. Most of us live here and are raising our families here. By using our resources in the most
innovative ways and adapting and modifying our approach constantly, we have made significant headway in
reducing property crime and crime against persons in Maple Ridge in 2011. At the end of the day, it’s all about
results.
Inspector Dave Fleugel, Operations Inspector
17
The RCMP ‘Air One’ Helicopter drops in for a
visit as part of a special youth program event.
18
Festivals & Events
Mason Parkhill
The 2011 Recycler of
the Year was four year
old Mason Parkhill. We
suspect that the highlight
of this award was Mason’s
participation in the Santa
Claus parade as part of the
Ridge Meadows Recycling
Society’s float.
Great People.
Great Place.
Here are just a few of the events and
people that made headlines in 2011.
A New Hero
In October, Sean McBeath
was honoured as our latest
Rotary Home Town Hero.
He’s a world class paddler
who is working locally to
bring his sport to people
with physical limitations.
Sean is a hero in every
sense of the word.
Live, Work, Play
On cold winter days the
Leisure Centre is the
perfect place to swim or
work out. When the sun
shines we hit the Hammond
Pool or one of the many
great neighbourhood parks
and trails throughout
the community.
Cup Dreams
In August, 2011, Cam Neely
shared his day with the
Stanley Cup at Planet Ice.
He wanted to share the time
with the coaches, parents
and kids that are part of
the Ridge Meadows Minor
Hockey Association where
he learned to play hockey.
19
A Helping Hand
The owners and employees
of Whonnock Roofing
demonstrate our
community’s commitment
to charity. They have raised
over $30,000 for the
Friends In Need Food Bank
in the last six years. They
are an inspiration for us all.
Music
Live music is part of every
gathering in our community.
Our community is blessed
with talented singers,
musicians, writers and
composers in every genre.
The Bandstand at Memorial
Peace Park hosts hundreds
of performances each year.
Art in the Park
The popular ‘Art in the
Park’ event celebrated
the visual and performing
arts in Maple Ridge. The
event, usually held at
Maple Ridge Park, moved
to Golden Ears Provincial
Park as part of the
centennial celebration for
BC Parks.
Movie Night
in the Park
The Youth Services team
decided to give younger
citizens a sample of what
the old ‘drive-in theatre’
was like by hosting films in
Memorial Peace Park. As
the sun set, the films began
and the smell of popcorn
filled the air.
20
Festivals & Events
The Caverlys
This inspirational family
has raised over $100,000
for cancer research as part
of the Relay for Life. Their
family was touched by cancer
and as Sara Caverly noted,
“We couldn’t just continue
with our lives and pretend
like nothing happened.”
Farmers Market
One of the great joys of
life in the Town Centre is
the Haney Farmers Market
that runs from May to
October. Every Saturday
local foodies and farmers
meet to share a passion
for sustainable agriculture
and incredible fresh food.
Caribbean Fest
Every August, Maple Ridge
hosts one of the largest
and best Caribbean
Festivals in BC. Free
concerts fill the air with
amazing calypso, reggae
and world music while the
food vendors fill the air with
the spices of the islands.21
Reaching Out
In 2011, volunteers from
the Burnett Fellowship
Church travelled to Belize
for 10 days to build a new
home for a struggling family
of nine. Citizens of our
community travel around
the world to support
international aid projects
each year.
Town of Festivals
Ad Stock, Breastfest,
GETI Fest, Country Fest,
Caribbean Festival,
Home Show, Canada Day,
Christmas in the Park,
Canada Day, Bard on the
Bandstand, Webster’s
Corner Day, Music on the
Wharf, Heritage Day, BC
Rivers Day… a busy year!
Canada Day
In 2011, the annual
Canada Day celebration
was one the biggest ever,
with thousands of people
singing along to the
national anthem, enjoying
live music and dance and
shopping at the Haney
Farmers Market. And the
weather… magnificent!
22
Festivals & Events
Julie’s Rescue
Meet Julie MacMillan,
owner of J&M Acres Horse
Rescue. She has saved
hundreds of horses from
the slaughter house in the
last 15 years. Her passion
and love for horses is an
inspiration for all animal
lovers in our community.
Country Fest
For the last 110 years,
Maple Ridge has celebrated
the proud heritage of
agriculture which is still
an important part of our
economy and life. The kids
love the baby animals, and
the moms and dads love the
great music and displays.
Volunteers
Citizens of Maple Ridge are
very generous with the thing
that they can never replace
– their time. In 2011, people
in our community donated
thousands of hours to
create the vibrancy of our
community reflected in
these photos.
23
Clean Water
Students from Garibaldi
High School’s Student
Action Team and Harry
Hooge Elementary School
brought the spotlight on
the issue of access to clean
water with a nine hour relay
with a full water jug as is
done in the third world.
Our History
In 2011, as part of
the completion of the
Downtown Enhancement
Project, a series of historical
walking tour signs were
installed that allow folks to
step back in time through
the Town Centre. Take a
walk down memory lane.
REIN Visit
The Real Estate Investment
Network brought 300
members of their
organization to Maple
Ridge for a tour in May of
2011. They were drawn
here by the investment
opportunities, and fell in
love with our great place
and people.
Consolidated Statement of Financial Position
As at December 31, 2011
The Consolidated Statement of Financial Position is the Public Sector version of the Balance Sheet, listing the
government entity’s financial assets, liabilities and non-financial assets as at December 31. Key things to note on
this statement are Net Financial Assets and Accumulated Surplus. Net Financial Assets are the excess of financial
assets over liabilities and provides an indication of financial flexibility. Accumulated Surplus is the total of Net
Financial Assets and Non-Financial Assets.
Restated
2011 2010
Financial Assets
Cash and temporary investments $ 26,998,661 $ 30,062,599
Portfolio investments 90,812,593 78,858,466
Accounts receivable 17,547,470 16,402,035
Recoverable local improvments 1,637,104 2,340,672
Other assets 610,856 590,720
Inventory available for resale 187 471,658
137,606,871 128,726,150
Liabilities
Accounts payable and accrued liabilities 13,142,472 12,221,774
Deferred revenue 8,928,225 12,217,228
Restricted revenue 41,042,622 37,176,499
Refundable performance deposits and other 8,964,044 5,812,594
Employee future benefits 4,684,900 4,411,500
Long term debt 38,505,484 40,383,494
115,267,747 112,223,089
Net Financial Assets 22,339,124 16,503,061
Non Financial Assets
Tangible capital assets 808,444,114 779,162,639
Undeveloped landbank properties 14,832,041 14,515,918
Supplies inventory 400,606 394,215
Prepaid expenses 447,067 403,420
824,123,828 794,476,192
Accumulated Surplus $ 846,462,952 $ 810,979,253
*Financial Statements
The Financial Statements are presented in conformity with generally accepted accounting practices (GAAP). For a copy of the full 2011
Annual Report including audited 2011 Consolidated Financial Statements which include more detailed information, please contact the
Finance Department at 604-463-5221 after June 15, 2012.
Accumulated Surplus – Represents net economic
resources, the amount by which all assets, both
financial and non-financial, exceed all liabilities. It
indicates that a government has net resources available
to provide future services, but does not represent
available cash.
24
Amortization – The cost of using an asset over time.
Annual Surplus/Deficit – The difference between
annual revenues and annual expenses. If positive it is
referred to as Annual Surplus, if negative, it is
referred to as Annual Deficit.
Glossary
Consolidated Statement of Operations
For the year ended December 31, 2011
The Consolidated Statement of Operations is the Public Sector version of an Income Statement, showing the
government entity’s revenues and expenses realized over the course of the fiscal year. The difference between
annual revenues and expenses is referred to as the annual surplus. The key point to keep in mind with this
statement is that the annual surplus does not represent a cash surplus as the amounts reported under expense
includes general operating costs and the annual depreciation of tangible capital assets used in service provision,
but does not include the amount of cash invested in infrastructure during the year.
Restated
Actual Budget Actual
2011 2011 2010
Revenue
Taxes for municipal purposes $ 61,065,872 $ 60,849,203 $ 57,102,978
User fees and other revenue 32,936,021 33,191,738 31,986,573
Senior government transfers 12,817,578 27,359,427 8,689,257
Development revenue 3,920,831 30,508,556 7,412,119
Interest and investment income
Investment income 951,999
Interest income 3,076,399
Less: Deferred amount (554,598)
Interest and investment income 3,473,800 2,012,000 3,936,552
Gaming revenues 756,427 400,000 125,600
Refinancing and other gains 102,031 - 5,327
Gain (loss) on disposal of capital asset (632,238) - (469,150)
Contributed tangible capital assets 21,582,148 12,250,000 20,765,925
136,022,470 166,570,924 129,555,181
Expenses
Protective services 28,793,697 29,661,630 26,763,533
Transportation services 16,152,629 16,581,090 15,281,119
Recreation and cultural 19,729,780 20,987,495 19,251,435
Water utility 10,582,120 12,677,615 10,602,971
Sewer utility 8,798,599 9,623,830 8,340,931
General government 12,816,529 15,381,485 12,813,760
Planning, public health and other 3,665,417 3,928,527 3,637,850
100,538,771 108,841,672 96,691,599
Annual surplus 35,483,699 57,729,252 32,863,582
Accumulated surplus - beginning of the year 810,879,253 810,979,253 778,115,671
Accumulated surplus - end of the year $ 846,362,952 $ 868,708,505 $ 810,979,253
25
Financial Assets – Assets that could be used to
discharge existing liabilities or finance future
operations, such as cash receivables and
portfolio investments.
Net Financial Assets – The excess of financial assets
over liabilities.
Non-Financial Assets – Assets that are acquired,
constructed or developed that do not normally
provide resources to discharge existing liabilities,
but are normally employed to deliver government
services or may be consumed in the normal course
of operations.
Tangible Capital Assets – Assets of long-term
character that are intended to continue to be
held or used, such as land, buildings, machinery,
furniture, and other equipment. These assets
have a significant value and a useful life of greater
than one year. Capital assets are also called fixed
assets.
2011 Operating Expenses
Dollars
(thousands) 0 12,500 25,000 37,500 50,000
Labour
Goods &
Services
Debt
Servicing
Capital
Contributed
Infrastructure
Amortization
Expense
Expenditures/Expenses by Object 2007 - 2011
2011
2010
2009
2008
2007
Expenditures/Expenses by Object 2007 - 2011
Planning, Public Health & Other 4%
General Government 13%
Sewer Utility 9%
Water Utility 10%
Recreation & Cultural 19%
Transportation 16%
Protective Services 29%
Labour
Goods &
Services
Debt
Servicing
Capital
Contributed
Infrastructure
Amortization
Expense
Dollars
(thousands) 0 12,500 25,000 37,500 50,000
26
2011 Revenues
Dollars
(thousands) -10,000 10,000 30,000 50,000 70,000
Taxes
User Fees &
Other Revenues
Senior Government
Grants
Development
Revenue
Interest &
Investment Income
Gaming Revenue
Refinancing
& Other Gains
Gain (loss) on
Disposal of TCA
Contributed
TCA
Revenues by Source 2007 - 2011
2011
2010
2009
2008
2007
Revenues by Source 2007 - 2011
Gaming Revenues <1%
Investment Income 3%
Development Revenue 3%
Grants 9%
User Fees & Other 24%
Taxes 45%
Other 15%
Dollars
(thousands) -10,000 10,000 30,000 50,000 70,000
Taxes
User Fees &
Other Revenues
Senior Government
Grants
Development
Revenue
Interest &
Investment Income
Gaming Revenue
Refinancing
& Other Gains
Gain (loss) on
Disposal of Tangible
Capital Assets
Contributed Tangible
Capital Assets 27
2007 2008 2009 2010 2011
$700
$650
$600
$550
$500
$0
Debt Per Capita 2007 - 2011
2011 Capital Additions
Debt Per Capita 2007 - 2011
General Government 2%
Sewer Utility 28%
Water Utility 9%
Recreation & Cultural 21%
Transportation 35%
Protective Services 2%
This chart represents the investments that were made in Capital Assets. Additions to our water system, sewer
system, road construction, park acquisitions and development are all examples of Capital Additions.
Council incorporates the use of
borrowing into the capital funding
strategy. The debt per capita is
reduced as the debt is repaid.
Planning, Public Health & Other 3%
28
2007 2008 2009 2010 2011
78,000
76,625
75,250
73,875
72,500
0
Population Estimate 2007 - 2011Population Estimate 2007 - 2011
Taxes vs. Household Costs (monthly)*
$0 $25 $50 $75 $100
Recycling (includes capital)
Development Services
Fire Services
General Government
Sewer (includes capital)
Capital (includes debt)
Community Dev't Parks & Rec
Water (includes capital)
Police Services
Telephone (Basic)
Home Security System
Cable (Basic)
Internet (Basic)
Home Insurance
BC Hydro (Electricity)
FortisBC (Gas)
$5
$15
$17
$19
$24
$26
$29
$34
$38
$22
$28
$39
$44
$67
$67
$87
* Based on 2011 average
single family residence
Cost of Municipal Services
Standard Houshold Costs
Your 2011 tax bill is comprised of the
following elements. This allows you to
compare these categories to the other
expenses in the operation of your home.
As with other household bills, you can
pay your taxes monthly with our
‘pre-authorized withdrawal’ program.
Look for details online at mapleridge.ca
or with your tax notice.
Based on the actual
2006 Census data and
estimated growth rates
for our community.
29
Municipal Council adopted a financial plan that allows citizens to receive quality services at tax rates that are
very competitive when compared to other municipalities in the region.
Council maintained its commitment to a longer term financial strategy which gradually increases the funding
available for infrastructure maintenance and repairs to reduce the cost and likelihood of infrastructure failures.
The condition of infrastructure due to years of inadequate funding is a critical issue that all levels of government
will eventually need to address. Council’s long term view and commitment to sustainability will reduce the
financial burden placed on citizens in the future and ensure that current service levels delivered through our
assets can be maintained.
2011 Taxation
2011 Projected Revenue — $225.4 Million
Interest, Grants
& Other $29.7M
Fees &
Charges $33.3M
Development
Fees $42.8M
Reserves (Net) $18.7M
Property Taxes &
Parcel Charges $60.8M
Borrowing
Proceeds $22.7M
Reduce Book Value of
Assets (Amortization) $17.4M
Other $87.6M
Capital
Program $112.6M
Amortization $17.4M
Debt Payments $7.9M
2011 Projected Expenditures — $225.4 Million
Administration $ 4.0M
Corporate & Financial $ 6.2M
Fire Protection $ 7.6M
Sewer $ 7.7M
Water $11.0M
Public Works
& Development $13.8M
Police Services $17.9M
Parks, Recreation &
Gen. Govt. Properties $19.4M
$87.6M
30
Demographics
Ages: 0-14 15-24 25-34 35-44 45-54 55-64 65-74 75+
25%
20%
15%
10%
5%
0%
Percentage of Population by Selected Age Groupings, 2006 and 2031
2006
2031
20% 14% 13% 9% 11% 11% 18% 16% 17% 15% 10% 13% 6% 12% 5% 9%Percentage of Population by Selected Age Groupings, 2006 and 2031
197619811986199119962001200620112016202120262031110,000
87,500
65,000
42,500
20,000
Review of Existing Population and Housing Projections
30,200in 1976
76,052in 2011
95,200 in 2021(Metro Vancouver GrowthManagement Scenario 4.0)
95,700 in 2021(BC Stats People 28*)
108,000 in 2021(Typlan & Hudema)
108,900 in 2031
(BC Stats People 28*)
Historical Population Growth BC Stats PEOPLE 28* Projection
(BC Stats)
Metro Vancouver Typlan and Hudema Projection
Growth Management Scenario 4.0 with Fraser River Crossing
55
50
45
40
35
30
25
Projected Median Age, Maple Ridge 1986-2031
Median Age
Projected Median Age
Median Age of
40 in 2011
Projected Median Age
of 44.6 in 2031
1986 1991 1996 2001 2006 2011 2016 2021 2026 2031
Projected Median Age
1986 Actual to 2031 Projection
Review of Existing Population
and Housing Projections
Median AgePopulation31
A
Administration .............................................604-463-5221
Arts Centre & Theatre (ACT) .........................604-476-2787
B
Building Inspections
Building ...................................................604-467-7312
Electrical..................................................604-467-7313
Gas-Plumbing ..........................................604-467-7314
General ...................................................604-467-7311
After-Hours Inspection Requests ...............604-467-7380
Business Licences ..........................................604-467-7440
Bylaw Enforcement .......................................604-467-7305
After-Hours ............................................604-467-7422
C
Cemetery .....................................................604-467-7307
Communications .........................................604-467-7452
Council Members .........................................604-463-5221
D
Dog Licences ................................................604-467-7384
E
Engineering ..................................................604-467-7339
Environmental Enquiries ...............................604-467-7499
F
Finance
Accounts Payable .....................................604-467-7388
Accounts Receivable .................................604-466-4334
Administration & Accounting ....................604-463-5221
Property Taxes & Utilities ..........................604-467-7336
Fire Department (Non-Emergency) ................604-463-5880
Flooding (After-Hours) .................................604-463-9581
G
Garbage – Metro Vancouver .........................604-466-9277
H
Human Resources ........................................604-467-7350
L
Library .........................................................604-467-7417
M
Manager Legislative Services ..........................604-463-5221
Mayor’s Office ..............................................604-463-5221
Municipal Emergency Program ......................604-467-7301
Nights & Weekends ..................................604-463-9581
P
Parking Enforcement ....................................604-467-7305
Municipal Contact Information
District of Maple Ridge
11995 Haney Place, Maple Ridge, BC V2X 6A9
www.mapleridge.ca | enquiries@mapleridge.ca
Switchboard/GeneraI Information..............604-463-5221
General Fax Line........................................604-467-7329
Public Works Emergency – 24 hours............604-463-9581
Fire, Police & Ambulance Emergency...........................911
32
GFOA
The Government Finance Officers’ Association of the United States and Canada
(GFOA) has given an Award for Outstanding Achievement in Popular Annual Financial
Reporting (PAFR) to the District of Maple Ridge for its Popular Report for the fiscal
year ended December 31, 2010. The Award for Outstanding Achievement in Popular
Annual Financial Reporting is a prestigious international award recognizing conformance
with the highest standards for preparation of state/provincial and local government
popular reports. In order to receive an Award for Outstanding Achievement in Popular
Annual Financial Reporting, a government unit must publish a Popular Annual Financial
Report, whose contents conform to program standards of creativity, presentation,
understandability, and reader appeal. An Award for Outstanding Achievement in Popular
Annual Financial Reporting is valid for a period of one year only. The District of Maple
Ridge has received a Popular Award for the fifteenth consecutive year and is very fortunate
to be one of only four municipalities in Canada awarded a PAFR for 2010. We believe
our current report continues to conform to the Popular Annual Financial Reporting
requirements, and we are submitting it to GFOA.
Parks & Leisure Services
Direct Info Line (24 Hrs) ..........................604-467-7322
Direct Reservation Lines
Arenas - Booking/Program Information
Municipal Ice Rental ......................604-465-2499
Pitt Meadows Arenas ......................604-460-1531
Planet Ice (Maple Ridge) .................604-467-2883
Facilities - Maple Ridge & Pitt Meadows . 604-465-2499
Picnic Shelters .....................................604-465-2499
Sportfields ..........................................604-465-2499
Festivals Society .....................................604-467-7325
Greg Moore Youth Centre .........................604-467-7354
Leisure Centre
General Enquiries ................................604-467-7322
or ...................................................604-465-2452
Aquatics Supervisor .............................604-467-7302
Program Registration ...........................604-465-2470
Parks & Facilities Administration ...............604-467-7346
Pitt Meadows Family Rec Centre ...............604-465-2452
Sportsfield Conditions & Closures .............604-465-2499
Volunteer Services ....................................604-467-7459
Youth Services
Children’s Programs ............................604-466-4339
Youth Outreach Initiative .....................604-467-7354
Planning
General Enquiries .....................................604-467-7341
Administration .........................................604-467-7343
Police - RCMP (Non-Emergency) ..................604-463-6251
Volunteer Services Coordinator .................604-467-7644
Pitt Meadows Community Policing ...........604-465-2402
Property & Risk Management ........................604-467-7315
Public Works
General Enquiries .....................................604-463-9581
or .......................................................604-467-7363
Public Works Emergency – 24 hours ..........604-463-9581
Purchasing ...................................................604-466-4343
R
Recycling ......................................................604-463-5545
Roads Maintenance ......................................604-463-9581
S
Schools ........................................................604-463-4200
Seniors’ Programs & Information ...................604-467-4993
Sewer Maintenance.......................................604-463-9581
Sidewalk Maintenance ..................................604-463-9581
Snow Removal ..............................................604-463-9581
SPCA ...........................................................604-463-9511
Strategic Economic Initiatives ........................604-467-7320
T
Traffic Enquiries ...........................................604-467-7339
W
Water Maintenance ......................................604-463-9581
Z
Zoning .........................................................604-467-7341
33
EMERG.GEN.LOADINGBAY
GARB./RECYC.
PROPOSEDCOMMUNITYGAMING CENTRE
RIGHT OF WAY
RIGHT OF WAY
RIGHT OF WAY
LOT A
PARK
180º 08' 41"93.58m
180º 05' 45"77.88m
270º 05' 45"28.03m6
0
º5
8'5
7
"
5
1.3
6
m90º 02' 45"59.58m90º 02' 45"46.02m180º 01' 18"14.82m
90º 08' 19"21.71m90º 08' 19"23.96m175º36'20"
42.55m09º40'46"15.68m
13º01'13"35.81m
91º42'13"28.93m173º33'31"30.82m
3 36º2 1 '57"
2 4 .3 9 m
180º 08' 41"105.00m3.47m276º18'48"42.52m318º54'48 "9.73mr=566.96ma=32.09r=566.96ma=46.54m29º52'16"24.49m
r=110.00ma=42.82m
r=130.00ma=51.40m
29º52'16"31.17m
41º11'16"
38.09m
r=65.00ma=31.47m
SURFACE PARKING: 161 STALLS133 STANDARD22SMALL CAR6ACCESSIBLE
SURFACE PARKING: 72 STALLS65STANDARD7SMALL CARLOU GHEEDHIG HWAY227thSTREET
SEE A4
SEE A5
MAINENTRY
1/32" = 1'-0"
OVERALL SITE KEY PLAN
This report is available
for download at
www.mapleridge.ca